“Great location. Upon arrival our AC did not work. Had to stay in another room for the night and promised something for our inconvenience. Never happened. Breakfast is free but it is the exact same thing every day. Told the mini fridge would be restocked daily and items in mini fridge were free. No longer the case. Water and canned cokes are $4 or more. It was my birthday and we ordered a bottle of champagne for the room. Never received. Apparently the property sold over a year ago and……
“Loved our stay at Nautibeach! The Mayan restaurant there was very good. Really nice location to stay in as well. Within a 5 min walk you’re already near lots of restaurants and shops. Pool was always kept very clean. Definitely recommend. I had a garden view.”
“Hotel was clean and centrally located. Only issue was that the towels were not in good condition. They were clean but looked old. Aside from that, all else was great. I highly recommend it.”
“Don’t waste your money or your valuable vacation time on this hotel. The service was terrible! The woman checking people in couldn’t speak any English and upon arrival their credit card machine wasn’t working. It took us over 45 minutes waiting for her to troubleshoot the problem before she let us into the room. She also requested a deposit of $1000 in pesos or some form of identification to keep throughout our stay. We had just arrived and hadn’t obtained funds, so I was forced to give her my……
“I stayed here five nights because I wanted to be close to the excitement of the island and centrally located to catch sunrises on the Caribbean Coast and also have a quick walk to the beaches. It was perfect for all that, and I personally never minded the five-minute walks to the beaches, and no matter which way you went there were things to see along the way. My room was in the front, and as advertised, it will be loud in the evenings! El Patio is directly across the street. I actually enjoyed……
“Great location and beach but room was less than desirable but didnt spend much time there so made do. Could not leave the room without walking thru sand so nights out, you still had to go thru sand being dressed for the evening.”
“For the price point it was not a bad spot. They often didn’t have pool towels; the pool is small and gets crowded quick; the shower didn’t drain; and Housekeeping would often take the bathroom towels and not replace them, but the location on the coastline had a nice view (but no real beach access), the ladies at the front desk were super friendly, and even greeted us with a complimentary margarita on our arrival.”
“We recently stayed at Nabalam Suite Room
Pros:
Clean room housekeeping came everyday to clean our room
steps to the beach
Free basic breakfast
Cold ac
Clean towels everyday
Walking distance to many restaurants
Walking distance to Hidalgo Street
Felt safe
Cons:
Old old outdated room was not happy
Loud music into the night
Weak shower
Room smelled very old and stale my nose would get stuffed every night.
Drawers provided for clothes smelled horrible and old.
Beds are horrible. One……
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