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Reviews of Luttrell Arms Hotel

3 out of 5
Luttrell Arms Hotel
32-36 High Street, Dunster, Minehead, England

Reviews

9.6

Exceptional

Rating 10 - Excellent. 71 out of 93 reviews" "
Rating 8 - Good. 19 out of 93 reviews" "
Rating 6 - Okay. 3 out of 93 reviews" "
Rating 4 - Poor. 0 out of 93 reviews" "
Rating 2 - Terrible. 0 out of 93 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a medieval pub/bar in a great location. Room 2 had views of Dunster castle and the surrounding countryside. Food was delicious and the desserts exceptional.
Stayed 2 nights in Mar 2024

10/10 Excellent

Glyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife & I enjoyed our stay immensely, the staff were friendly & very helpful in fact the could do no more. Our room was superb the most delightful experience was the meals which to my mind was bordering on Michelin star quality. I would recommend this hotel to anyone it is exemplary in all departments truly superb.
Stayed 3 nights in Mar 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Very friendly staff. Homely, warm, comfortable accommodation. Peaceful. Good food.
Stayed 2 nights in Jan 2024

10/10 Excellent

E

Stayed 3 nights in Dec 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place to stay
Room was very comfortable and we appreciated the cold water and use of the fridge, fresh milk and tea/coffee facilities. Dinner was nice but the vegetarian options were a bit disappointing and expensive. The meat options were good but hardly any vegetables on the side. The staff were friendly and professional
Stayed 2 nights in Nov 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
Fabulous hotel, extremely well run, from check in to departure everything was first class. The room was very clean and comfortable, breakfasts were great and Psalters restaurant was excellent.
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, friendly staff, a few niggles
Pros: building is full of character, room was a good size, shower was powerful and hot, fridge and tea/coffee facilities in the room, staff were very welcoming and friendly, large portions in evening meals, lovely breakfast with combination of cold buffet and hot food to order. There’s no car park and limited free parking outside but the hotel will reimburse any parking costs you’ve paid. Cons: room was hot but with the windows open there was quite a bit of noise from traffic and also people gathering outside the hotel, probably not an issue if your room is at the back. The rigatoni pasta was tasteless (I wish I’d seen the other review saying this before I ordered!), the other food we had was lovely. Some of the residents lounge seating areas were not comfortable for eating a meal (sofas/armchairs) and service in the bar was not as good as in the restaurant. Overall a lovely stay in a beautiful hotel.
Superior double room
Rigatoni pasta with asparagus (substituted for mange tout), courgette and peas - pretty but very bland
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from All at Luttrell Arms on 29 Sept 2023
Thank you very much!

10/10 Excellent

Peter

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Luttrell Arms several times. Just like going home! Wonderful! The place has real character. Totally unique.
Stayed 2 nights in Aug 2023
Response from All at Luttrell Arms on 29 Sept 2023
We look forward to seeing you again soon.

10/10 Excellent

Sarah

Stayed 2 nights in Aug 2023
Response from All at Luttrell Arms on 29 Sept 2023
Thank you very much!

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from All at Luttrell Arms on 29 Sept 2023
Thank you very much!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Really enjoyed our 2 night stay. The food and service was excellent, especially in Psalters.
Stayed 2 nights in Jul 2023
Response from Luttrell Arms on 14 Jul 2023
Thank you so much! We hope you'll visit us again soon.

8/10 Good

Alison

Stayed 2 nights in Jul 2023
Response from Luttrell Arms on 14 Jul 2023
Thank you very much!

10/10 Excellent

Pip

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, great staff and first class food and accommodation. Just perfect! I absolutely loved my stay! Highly recommended!
Stayed 2 nights in Jun 2023
Response from Luttrell Arms on 2 Jul 2023
Thank you very much! We are delighted that you enjoyed your time with us and we really hope you will come and visit us again soon!

8/10 Good

Dora

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and room. Surrounding area gorgeous! WiFi was terrible. Breakfast was outstanding!
Stayed 2 nights in Jun 2023
Response from All at The Luttrell Arms on 20 Jun 2023
Thank you so much for your review and we hope you will visit us again soon. Wi-Fi in this old building with super thick walls is problematic but we do our best! Sorry it wasn't behaving well when you visited,

10/10 Excellent

Glyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Luttrell Arms has so much character and atmosphere. It was warm, cosy and welcoming in every area. The staff are excellent and couldn’t do enough to help guests at all times! Very much recommended.
Stayed 2 nights in Jan 2023

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place to stay. Oozes history and the smell of log fires. Only one criticism regarding the menu. It wouldn't apply to most people but very limited if you're a plant based eater. The staff,however, went out of their way to be helpful.
Stayed 2 nights in Jan 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic 3 night stay
The most wonderful 3 night stay, could not fault anything. The staff and service was impeccable. The room was exceptionally clean and so accommodating for our doggie, which is normally an issue. The food was unreal, faultless.
Stayed 3 nights in Sep 2022
Response from All at The Luttrell Arms on 25 Sept 2022
Thank you very much! We are delighted that you enjoyed your time with us and hope to see you again soon!

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relaxing stay
The staff were very helpful attentive throughout the hotel. The food was excellent, beautifully prepared delicious and presentation was perfect. A lovely outside garden with pods should the weather be inclement. Several lounges to relax in. An interesting historical building it was a pleasure to stay there and excellent value.
Stayed 2 nights in Aug 2022
Response from All at The Luttrell Arms on 11 Aug 2022
Thank you very much and we hope you will visit us again soon and enjoy the experience all over again.

10/10 Excellent

Stephen

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Food was excellent,staff were friendly and helpful,bedroom was lovely but a little hot at night. A fan would have been useful and a finest bedroom could have done with a nicer bathroom.
Stayed 2 nights in Jul 2022
Response from Reception Team, Luttrell Arms on 8 Aug 2022
Thank you for your review and feedback which we will take into consideration when we do our next round of refurbishment. We are pleased that you enjoyed your time with us and we hope to see you again.

10/10 Excellent

Haris

Stayed 2 nights in May 2022
Response from Luttrell Arms on 24 Jun 2022
Thank you very much!

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 Night stay
Our stay was very good the staff were very helpful nothing was too much trouble to them. Only down side was the restaurant menu did not change
Stayed 3 nights in Mar 2022
Response from Reception Team, Luttrell Arms on 25 Mar 2022
Thank you for your review and your feedback about the menu - we are looking to change them more often. We hope you will consider visiting us again.

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2021

6/10 Okay

Joanne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Housekeeping is excellent . Staff are friendly but the meals let the place down .
Stayed 3 nights in Dec 2021
Response from Luttrell Arms on 3 Jan 2022
Thanks for your review and feedback. We are sorry to hear that you didn't enjoy the food on this occasion. We hope that you will visit us again someday so that we can put this right and you can enjoy the full experience!

10/10 Excellent

T B

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here many times it’s comfortable and friendly
Stayed 2 nights in Nov 2021
Response from Luttrell Arms on 3 Jan 2022
Thank you very much - we hope to see you again soon!

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2021

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here again
We have stayed at The Luttrell Arms Hotel before, this is our third time here. Friendly staff, lovely clean room, and a lovely cooked breakfast and warm and cosy.
Stayed 2 nights in Oct 2021
Response from All at The Luttrell on 12 Nov 2021
Thank you so much! We hope you will be back again soon.

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay lovely food, staff very friendly. Only gripe we had was the sharing of the toilets down stairs. I got a shock when what I thought was the ladies loo was in fact unisex as there was a man coming out of the other cubicle tucking his bits away. Maybe if a sign was on the door saying unisex it wouldn’t have been such a shock..
Stayed 3 nights in Sep 2021
Response from Debbie on 24 Sept 2021
Oh I'm very sorry that this happened to you. There is a sign but perhaps we neeed to check it's visibility. It is only a temporary arrangement and seperate facilities will be available soon. I am pleased to hear though that you enjoyed your stay and we hope that you will visit us again in the future.

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasent stay with friend and helpful staff.
Met my parents to celebrate their 25rh anniversary, hotel arranged for flowers to be in there room as rhey arrived, with no hassle and more than accommadaring for me. Hotel has lots of character and all staff were helpful and friendly our whole stat with rhem. Would recommend to anyone
Stayed 2 nights in Aug 2021
Response from All at The Luttrell Arms on 31 Aug 2021
Thank you so much for your kind words and we are delighted that you enjoyed your time with us. We hope you will visit us again soon.

10/10 Excellent

ANGELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from All at The Luttrell Arms Hotel on 31 Aug 2021
Thank you! We hope you will stay with us again soon.

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Reception Team, Luttrell Arms on 13 Aug 2021
Thank you so much - we hope you will visit us again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in lovely town and area
Very enjoyable stay. Lovely room with 4 poster bed and high vaulted ceiling. Some dishes not quite as described on the menu. Some restaurant staff very young and still learning. Parking not easy but hotel will reimburse car park charges if necessary. Dunster is a super place to stay and explore for a few days.
Stayed 2 nights in Aug 2021
Response from Reception Team, Luttrell Arms on 9 Aug 2021
Thank you for your review and we appreciate your feedback. We do have a young new team and we are training them as fast as we can! We do hope you will visit us again and explore the area some more.

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

10/10 Excellent

Claire

Stayed 2 nights in Jul 2021
Response from Reception Team, Luttrell Arms on 17 Sept 2021
Thank you so much! We hope you will visit us again soon.

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Reception Team, Luttrell Arms on 23 Jul 2021
Thank you so much! We hope you will visit us again soon.

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
a first break post lockdown and it fitted all oir requirements evrything was as we had hoped. It is also very dog friendly
Stayed 4 nights in Jun 2021
Response from All at the Porlock Weir Hotel on 2 Jul 2021
Thank you so much for your review and we are very honoured you chose us for your first post lockdown break! We hope it won't be your last and that you will visit us again soon.

10/10 Excellent

Ian

Travelled with group
Liked: Property conditions & facilities
Stayed 2 nights in Jun 2021
Response from Debbie on 28 Jun 2021
Thank you! We hope you will visit us again soon.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking holiday in Dunster
Our stay here was excellent throughout.Room was clean and very comfortable.Staff were all incredibly helpful and friendly.We ate in the hotel on a couple of nights and the food was very good,as was breakfast.We had our dog with us and the hotel is very dog friendly, even providing a sausage at breakfast for him.Also a gate from the delightful garden into the National Trust land was a bonus for morning and evening walks.The bar is a proper bar rather than a characterless one like many hotels have. We are looking forward tour next visit.
Stayed 4 nights in May 2021
Response from Debbie on 25 Jun 2021
Thank you so much for your lovely review and we are delighted that you enjoyed your time with us. We hope to see you very soon - perhaps an Autumn break?

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021
Response from Debbie on 25 Jun 2021
Thank you! We hope you will visit us again soon.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything
Stayed 3 nights in May 2021
Response from Debbie on 14 Jun 2021
Thank you very much. We hope you will stay with us again soon.

10/10 Excellent

Verified traveller

Stayed 4 nights in Oct 2020
Response from Debbie on 26 Oct 2020
Thank you so much and we hope you will visit us again soon.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unhesitatingly recommended
Really comfortable in an amazing room, and all the Covid arrangements effective and not obtrusive. Superb food with very efficient service and generous portions - you do not leave hungry! Very flexible team; eg we had a warm sunny day in mid October so they opened the garden area at short notice.
Stayed 2 nights in Oct 2020
Response from Debbie on 15 Oct 2020
Thank you so much for this lovely review and we are delighted that you enjoyed yor time with us. We hope you will visit us again soon!

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Debbie on 25 Nov 2019
Thank you very much! We hope to see you again soon.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Debbie on 11 Nov 2019
Thank you very much! We hope to see you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, lovely staff, probably over priced and food and drink expensive.
Stayed 1 night in Oct 2019
Response from Debbie on 7 Oct 2019
Thank you for your comments. We recommend booking early to get the best rates. Our menus change regularly and we try very hard to make sure their are dishes and drinks to suit all budgets. We hope you would consider staying with us again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming, warm and charming. Food was lovely and service was excellent, particularly breakfast. Our room was comfortable and was very well equipped. We would definitely come back.
Stayed 2 nights in Sep 2019
Response from Debbie on 4 Oct 2019
Thank you so much! We are delighted that you enjoyed your time with us and hope you will choose to stay with us again soon.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Debbie on 9 Sept 2019
Thank you so much for your review and we hope you will visit us again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Debbie on 26 Aug 2019
Thank you for your review and we hope you will choose to stay with us again.