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Sheraton Grande Ocean Resort

Photo gallery for Sheraton Grande Ocean Resort

Featured image
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Terrace/patio

Overview of Sheraton Grande Ocean Resort

Sheraton Grande Ocean Resort

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Hamayama, Yamasaki-cho, Miyazaki, Miyazaki-ken

Explore the area

  • Popular LocationFlorante Miyazaki19 min walk
  • Popular LocationTom Watson Golf Course2 min drive
  • Popular LocationEda Shrine2 min drive
  • AirportMiyazaki (KMI)12 min drive

Choose dates to view prices

About this area

Miyazaki

Located in Miyazaki, Sheraton Grande Ocean Resort is connected to a shopping centre. Miyazaki Prefectural Museum of Nature and History and Miyazaki Prefectural Art Museum are cultural highlights, and some of the area's attractions include Florante Miyazaki and Miyazaki City Phoenix Zoo. Travelling with kids? Consider Miyazaki Science Centre, or check out an event or a game at Sun Marine Stadium. Looking to get your feet wet? Scuba diving, windsurfing and surfing/boogie boarding adventures can be found near the property.

What's nearby

  • Florante Miyazaki - 19 min walk
  • Tom Watson Golf Course - 2 min drive
  • Eda Shrine - 2 min drive
  • Phoenix Country Club - 3 min drive
  • Miyazaki City Phoenix Zoo - 5 min drive

Getting around

  • Miyazaki Station - 9 min drive
  • Miyazaki (KMI) - 12 min drive

Restaurants

  • Where to eat
  • Pine Terrace – Serves breakfast, lunch and dinner.

About this property

Sheraton Grande Ocean Resort

Family-friendly resort connected to the convention centre in Miyazaki with 7 restaurants
Along with 7 restaurants, this resort has a full-service spa and a golf course. Free WiFi in public areas and free self parking are also provided. Additionally, an indoor pool, 2 bars/lounges and a health club are on-site. All 743 rooms offer free WiFi, room service and TVs with satellite channels. Premium bedding, coffee makers and free newspapers are among the other amenities available to guests.
Sheraton Grande Ocean Resort offers 743 forms of accommodation with a safe and free newspapers. Beds feature premium bedding. Televisions come with premium satellite channels and pay-per-view films.

Bathrooms include a shower, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include fridges.

10 outdoor tennis courts and 3 indoor tennis courts are featured at the resort. An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Banyantree spa has 4 treatment rooms. Services include facials, body wraps and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: JPY 2600 for adults and JPY 1300 for children
  • 7 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 3 indoor tennis courts
  • 10 outdoor tennis courts
  • Arcade/games room
  • Art gallery
  • Bike rentals
  • Children's pool
  • Full-service spa
  • Golf course
  • Golf driving range
  • Health club
  • Horse riding/hire
  • Hot springs
  • Indoor pool
  • Mini golf
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping centre
  • Shopping

Family friendly

  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Fridge (on request)
  • Seasonal outdoor pool

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • Business centre
  • Computer station
  • Meeting rooms 5

Outdoors

  • Garden
  • Terrace

Spa

  • 3 hot springs
  • 4 treatment rooms
  • Aromatherapy
  • Body treatments
  • Body wraps
  • Facials
  • Hot springs open from 6:00 AM to 11:00 PM
  • Massages
  • Massage/treatment rooms
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Films for purchase
  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Fridge (on request)

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Breakfast is not included in the breakfast rate for children age 11 or younger. Breakfast fees are charged at the property if breakfast is requested for children.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 2600 for adults and JPY 1300 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July to August
Pool access available from 9:00 AM to 9:00 PM
Hot springs access available from 6:00 AM to 11:00 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Sheraton Grande Ocean Resort Miyazaki
Sheraton Grande Ocean Resort
Sheraton Grande Ocean Miyazaki
Sheraton Grande Ocean
Sheraton Miyazaki
Sheraton Grande Ocean Hotel Miyazaki
Miyazaki Sheraton
Sheraton Miyazaki
Miyazaki Sheraton
Sheraton Grande Ocean
Sheraton Grande Ocean Resort Resort
Sheraton Grande Ocean Resort Miyazaki
Sheraton Grande Ocean Resort Resort Miyazaki

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 403 out of 655 reviews
5 - Excellent 62%
Rating 4 - Good. 193 out of 655 reviews
4 - Good 29%
Rating 3 - Okay. 35 out of 655 reviews
3 - Okay 5%
Rating 2 - Poor. 20 out of 655 reviews
2 - Poor 3%
Rating 1 - Terrible. 4 out of 655 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and perfect location.
Stayed 3 nights in Jul 2021

4/5 Good

Stayed 1 night in Jul 2021

5/5 Excellent

Stayed 1 night in Jul 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice as was the staff. However the pool is for 18 and older so children cannot use it. Additionally there is an extra charge for the use of the gym, pool and everything else. Our biggest concern was the breakfast buffet. The staff could not keep up with the volume of people and many dishes were left empty. Additionally both coffee machines broke at the same time. We paid 9400 yen for two adults, a teenager and a child. We drove to Starbucks in Miyazaki to get coffee. The breakfast was a complete waste of money.
Stayed 3 nights in Mar 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Beautiful pools, two outdoor onsens, great food
Stayed 1 night in Mar 2021