Monterey Monterey County Fairgrounds Hotels

"A lovely property, an outrageously beautiful location. The amenities are amazing... wine wall with a few complimentary glasses per room was an unexpected treat. The pool is great but loses sun exposure pretty early this time of year. The hot tub was not working properly (no jets and the heater had failed). On the con side: my sister and I were traveling together with our school age children and requested adjoining/adjacent rooms and when we arrived at 1:30 pm, we were told that we were getting adjacent rooms that would be ready in 45 minutes. 2 hours later when we attempted to check in, we were told that our rooms were not only not ready but that we wouldn't even be on the same floor, very surprising and frustrating. We reiterated our room request and ended up waiting for some time again. We were not given our rooms until after 5pm. My sister was forced to request a roll away bed due to her room only having one King bed and not the two Queens that she requested. We had to ask for the roll away three times and it wasn't brought to her until 9pm. The hotel and amenities are lovely but I think that the staff are either inexperienced, lack communication between shifts, aren't given clear instruction etc... We will definitely stay here again but we will cross our fingers for a more organized check-in/check-out experience. for what its worth, we checked out 36 hours ago and our accounts still are not closed at the hotel and my Expedia account has not been credited my OneKey "

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"The room was excellent. The hotel location is even better. "

"El Castell Motel was excellent for our whole stay. The staff was friendly, welcoming, and very helpful during my stay. The room was clean, comfortable, and well kept. The whole experience was smooth and stress-free. I really appreciated the front desk's great service. I would definitely stay at El Castell Motel again. I would recommend it to anyone looking for a pleasant and comfortable place to stay at an affordable price."

"Excellent value"

"This property is well maintained and is very comfortable "

"Best hotel I’ve stay in so far. Only problem was that the tub jets didn’t work."

"We always stay here when we travel to Monterey. It’s clean quiet and conveniently located. We will always stay here!"

"It’s a nice quiet place "