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Reviews of Star Hotel

3.5 out of 5
Star Hotel
7 New Wynd, Montrose, Scotland

Reviews

8.4

Very good

Rating 10 - Excellent. 14 out of 36 reviews" "
Rating 8 - Good. 14 out of 36 reviews" "
Rating 6 - Okay. 6 out of 36 reviews" "
Rating 4 - Poor. 2 out of 36 reviews" "
Rating 2 - Terrible. 0 out of 36 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Stayed 1 night in Feb 2024

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Wendy

Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Poor Quality Hotel
The hotel is very tired and needs a complete refurbishment. When I booked seven months in advance I had requested a room on the 2nd floor, partly as there is no lift, however our room allocated was on the 3rd floor with no option to change. At the time of our stay in August 2023 there is NO wifi available.
Stayed 3 nights in Aug 2023

6/10 Okay

mandy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
3 flights of stairs, not good for disabled people. Fight in bar and please called. Police out again on next night. But breakfast was great.
Stayed 2 nights in Aug 2022

10/10 Excellent

jonathan

Stayed 1 night in Apr 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good location, reasonably priced. Tasty breakfast
Stayed 1 night in Mar 2022

10/10 Excellent

Martyn

Stayed 1 night in Mar 2022

10/10 Excellent

Wendy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very local to all amenties , friendly and very welcoming and very nice breakfast.
Stayed 2 nights in Nov 2021

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks great
Stayed 1 night in Nov 2021

10/10 Excellent

John

Business traveller
Liked: Staff & service
Stayed 3 nights in Nov 2021

6/10 Okay

Catherine

Business traveller
Liked: Staff & service
Stayed 2 nights in Oct 2021

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Good value for money.
The accommodation was good value for money. A typical mid town old hotel with a bar underneath. Bed was comfortable. We were promised on site parking but there are only 2 spaces. We had to park down the road in the Argos carpark and only free for 2 hours after 8.00am so had to be out by 10.00. Breakfast was okay/good.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything and very friendly
Stayed 4 nights in Jun 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked:clean bed linen, clean ensuite Disliked:public bar entrance on arrival, no Reception Area, 3 floors to climb after 7 hr journey, smelly, nicotine infused stair carpets (probably from pre-smoking ban), 2 disturbed nights: one through noisy neighbour (thin walls) and second through fire alarm at 4am- we stood outside for about 20 mins, in nightwear. In-room Wi-Fi did not work, Breakfast was limited with no filter coffee, cereals, fruit.
Stayed 2 nights in Jun 2021

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoyed
Staying for work in montrose and certainly one of tghe better hotels. Staff lovely and friendly. Would come again.
Stayed 4 nights in Mar 2020

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very Enjoyable
I enjoyed my stay at the Star Hotel. The staff were great and 'Dave' carried my 22 kilo bag all the way to the top floor (3 flights, I was only able to help on the first one). Being that the tap water is labeled as Not for Drinking. I think a 1 to 1-1/2 liter bottle should be included with the room. The small bottle hardly leaves enough for a drink at night, coffee in the morning and still be able to get the blood pressure pills down :) But I do recommend the Star. I wish I still drank alcohol. I would have enjoyed some good local brew.
Stayed 4 nights in Nov 2019

8/10 Good

Davy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Henry

Disliked: Property conditions & facilities
You have to go through the bar to sing in, in my case I was regersted and given my kyes in the bar. Some of my detales are private and I dont think it is profentual to shair them in a public bar
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
I liked it here, owners were nice and welcoming on arrival, the bar staff were also a good bunch. The area is like a stereotypical coastal town including hundreds of VERY noisy seagulls so make sure you pack some ear plugs, they’re a MUST. Breakfast room was great, could do with a tv on in the background for me. Good value breakfast. Good value everything really.
Stayed 3 nights in Aug 2019

8/10 Good

Keith

Liked: Cleanliness, staff & service, room comfort
Quaint and good value
We found the Star (one of the oldest coaching inns left in Scotland we were told), was absolutely fine for a couple of nights and Montrose is a small but quaint town, with a few things to do over a short stay. The Star hotel is also a pub and one should not be put off by the check-in being in the bar, where you are likely to walk past a few regular local characters. Our room was on the 3rd floor and there is no lift, but David the owner very helpfully carried our case all the way up. The owners are trying to sell up, but the standards are fine, albeit the decor and furnishings need updating. Would we go there again for a short stay - yes we would, so that says it all.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Lovely rooms,helpful staff , however communal areas tired looking
Stayed 1 night in May 2019

4/10 Poor

Martin

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2019

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean spacious room
First impressions was that it was run down and in need of some renovation but once showed to my room it was obvious that some money had been spent. The room was very spacious with a large bed and nice bathroom with a good shower which is very important for me. The owners are very friendly and helpful. Parking is limited but you can park for free about 20 yards away. Breakfast was good and cooked fresh to your liking.
Stayed 4 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Old hotel needing some work
It was not so good as pictures , staff was lovely but hotel is very old and run down
Stayed 2 nights in Sep 2018

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place to stay!
The ladies who checked us in and showed us to our room were both extremely nice. The room looked recently renovated and the bathroom was spacious and was very clean. The room was a good size for two people. The booklet of information was very helpful and the free water and tea pot was convenient. Cozy!
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in and check out, friendly staff and clean, comfy room
Stayed 1 night in Mar 2018

8/10 Good

Joe

Liked: Staff & service
So So
Needs a lot of TLC, friendly staff, car parking a issue, overpriced not including breakfast
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
OK minus
Central but old. No lift, but great exercise walking up 4 stairs. Good internet reception. Newly renovated bathroom. The bed could have been more comfy. I felt the springs through the mattress. You can park right outside the hotel but the staff does not recommend it because of the hotel bar is there. Park at your own risk, even though it is on their property.
Stayed 3 nights in Aug 2020
Response from Star Hotel on 1 Sept 2020
Thank you for your review. We appreciate the time guests take to do this and it gives us an opportunity to address any issues that we may be unaware of. We have now changed the mattress in the room you were in and I have spoken to the staff member that checked you in, this information regarding parking only related to Saturday nights when previously would be very busy in the bar area. In the current climate this is not the case and should not have been told to you - I did go to your room to explain this and that you were fine to park outside. I apologise for the confusion caused.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jag älskade de nyrenoverade rymliga fräscha toaletterna/dusch. Sköna sängar och bra kuddar. Det är en mindre rörelse med familjär stämning. Vänlig och hjälpsam personal. Centralt beläget.
Stayed 5 nights in Aug 2019