Rochester Mount Hope Cemetery Hotels

"Booked the hotel around noon and arrived at 6:00 to check in. Waited for about 15 minutes before they told us they were short staffed and it would be about 45 minutes before we could get into a room. That asked us to leave our name and number and they would call us when it was ready. So, we went out and did our thing and came back at 1:30 in the morning. I never received a call and when we got back they said all the rooms are booked. So I didn’t even get to stay there, I had to find another place at 2:00 in the morning…"

"Everything was clean. Bed was very comfortable "

"Had to switch rooms because there was hair and grime in the tub. Giant wet spot on the first floor just outside the room we got moved into. Not the best but not the worst either. May not book again though."

"We ate at the restaurant located at the hotel and it was great!"

"Bathroom floor needed cleaning. And bed was horribly uncomfortable.. was given a handicap room.. and bed seemed to be to accommodate that. Lower on one side and horribly uncomfortable.. staff did offer to change room but wasn’t able as affair we were there for would have been missed.. Why put someone in a room like that if you had other rooms to begin with.. have stayed here before but will not again.. For the price room should be clean too"

"This property has an ongoing issue with its front desk staff. I’ve been staying here for a few years and every time I checkin there are multiple issue from being told to wait as the individual acts busy addressing other issues to just downright rude behavior. After this last mess where I waited 15 minutes then told to visit the other clerk who ignored me initially, I will not be choosing this property again."

"Parking was easy. Maintenance and upkeep was not timely. Breakfast options were standard fare."

"DO. NOT. STAY. HERE. I had the WORST experience I have ever had with a rental at this disgusting place. Not only was it nauseatingly dirty and smelly, but I fell and injured myself on the steps that were extremely slippery. Of course the host took zero responsibility and fought me every step of the way about a refund.Truly, I have seen sketchy motels that were cleaner and more comfortable than this place.I wish I could give a 0/10. "

"Extremely convenient efficiency"