Mount Lemmon Romantic Hotel

"When we checked in we had to move to a doiuble room as the TV in the room we reserved was not working. 2 days later were were told it was fixed. It was not and we had 3 of NO TV. They staff appologized but we were stuck in a room with no TV for those 3 days. When I finally had enough, the Manager couldn't be bothered to speak with me and left it up to the desk clerk. That really left a bad taste in my mouth that I wasn't even worth his time. No discount was offered at any point."

"They had a full-service fine dining restaurant but we didn't eat their breakfast. They had fresh coffee in the lobby. The lobby coffee was very convenient but if you wanted anything else or decaf...that's what the on-site restaurant was for. "

"The room was nice and the bed was comfy. The only complaint I have is the temperature of the room. I'm menopausal and was unable to sleep due to being unable to lower the temperature in the room."

"We really enjoyed our stay, the room was big and held our family of five beautifully. I wish they were two queen beds instead of two double beds, but it worked. The pools were fun and the food was good."

"Everything was great"

"One Desk Clerk, sick as a dog, greeted us. We didn't want any contact. She shouldn't have been there. Room was cold, then too hot. Stinky. Picture shows a Suite (it's in the name). But instead a small, cramped room. TV guide didn't work. Barking, whining dog 2 doors down. Won't return under any circumstances."

"Great place for a birthday get away."

"This was the 4th Sonesta that we have stayed at...in one word it was disgusting: the rooms smelled, there were burnt rings on the kitchen floor, outdoor maintenance below par, a very meager breakfast, and, truthfully, if we could have got a refund we would have left. Where was pride in cleanliness and accountability? "