Jakarta Muarakarang Hotels

"Took 10+ minutes to identify my reservation. They even asked me if the hotel I booked is in fact this property. What a shame."

"Our night we stayed at this hotel was first met by excitement when we arrived after staying in cheaper hotels up until here. We decided to splurge a bit and go somewhere a bit nicer. The excitement dwindled 1 hour after arrival as we were met by ants. Being a lover of nature I love them but not in swarms in my hotel room. Our room also didn't have wifi working at all as they put us in the back corner where it didn't reach. After complaining about the ants we were moved to what they considered an...

"I am writing to express my profound dissatisfaction with the accommodations provided during our recent stay at your establishment, which was booked as an executive family room for four persons through [Expedia/booking portal]. We expected a three-star hotel experience based on the descriptions and images presented on the booking platform. However, the reality was shockingly substandard, misleading, and entirely unacceptable. Upon arrival, there was just a guy in a tiny shop lot under the...

"Hotelnya baru tapi masih bau dengan cat dll. Sehingga tidak nyaman"

"シャワーヘッドが固定できず、シャワーが出ると勝手に動き、水がガラスドアーの方へ、そして床が水浸し。新しいホテルのようだが、ランドリーもジムも出ておらず、騙された感じです"

"Took about 45 minutes to check in. Reception couldn't find my reservation even though I showed him my reservation information from hotels.com and the receipt. He even got the night manager involved and still no luck. Finally after about 45 minutes he agreed to let me have a room and he would contact hotels.com in the morning. I was shown to a room on the 3rd floor, no elevator and with an A/C that wasn't working. I didn't get any sleep at all given the hot humid condition. Also no toilet paper...