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"Yes, clean room n friendly staff. 7eleven is just on the ground floor, near to the train station. Very convenient location."

"Room was clean and modern. Helpful and polite staff. Like the fact that the hotel is located near some business complex, less crowded yet less than 8 minutes walk to the station. Will definitely come back on my next trip. "

"Clean room, equipped with self-service laundry room, good breakfast "

"The JR Metropolitan Hotel is excellent – and an excellent value for the money. The hotel is extremely convenient – right at the Sendai JR Main Station – but I’ve never found it noisy from the trains or otherwise. The rooms are clean and the service is excellent. The breakfast is decent – good enough to go with the convenience. However, as you are right at the Main JR station which includes an “SPAL” shopping area with many food choices, those who are a little adventurous will find many good (and less expensive) options. In sum, an excellent hotel where I look forward to staying again."

"Staff are friendly and helpful. Breakfast is good enough."

"Clean room, nice amenities and good customer service "

"very comfortable"

"Good"

"Good service and clean"