Cartagena Museum of the Colombian Emerald Hotels

"Staff are incredible ! Food is good and pool area very nice "

"Perfectly located, amazing staff! Thank you. "

"Unfortunately, I cannot reccomend this hotel. The rooms were smaller than expected, I only slept effectively 1 out of 4 nights because of noise in the lobby or construction, and the electronic key system constantly had issues. I did not have a working code to my room the last night and had to ask the attendant 3 times to open my door in the middle of the night. I’d especially not reccomend if you are a night owl. I won’t be staying here again."

"Room was clean, breakfast had a good selection. My only opinion is that they should offer beach and umbrellas on the beach."

"Beautiful hotel in the heart of the walled city. Loved the pool and overall amenities! The breakfast is also amazing"

"Great staff"

"Staff was awesome and their suggestions for activities with two young kids were exactly what we needed it. The food was amazing and the hotel in general was more than we expected. "

"Easy access to everything(room service, information about your trip, the menu from the restaurant). Menu really diversified and cool drinks. Beautiful rooms ans amenities. We loved our time there. Thanks to all the staff they were all attentive to our needs. If we ever co.e back, we will book the same hotel. "

"This is truly one of the nicest hotels I have stayed in across 24 countries. My boyfriend compared it to going on a Disney Cruise because the staff make sure to know your names, what room you are in, and are always checking up on you to make sure you have what you need. Amenities: The pool is incredible and the amazing view provides some amazing pictures. Breakfast: Breakfast is complimentary and is delicious. There is a menu with things like mini waffles (you must try with chocolate drizzle!), avocado toast with fried egg and tomato, and many other options. There is also a buffet which changes daily with a variety of fruits, ham and cheeses, potatoes, sausage, cereal, yogurts, and more. Worth staying here just for the breakfast and the ease that comes with not having to go out searching for food first thing in the morning. Location: Best location you could ask for in the Walled City. It is only a 6 minute walk from the clock tower and there are some incredible restaurants right on the same street as the hotel. Uber's will come pick you up straight at the front door or the hotel will even call you one and they guarantee they will be there within 5 minutes. Staff: The staff as I mentioned were all incredible, but I have to shout out two specific staff members: Pomponio and Luis Alfonso. They were so incredible and always made it a priority to check on us, solve any issues we had, and they both always had a huge smile on their faces. "