Chicago NOW Arena Hotels

"Bathroom in room with a king size bed was the size of a cruise ship bathroom!!!! For the price I found that unacceptable "

"Rooms are always clean. Breakfast always wonderful as well. Have stayed here around 10 times. Only issue I had this stay was the cleaning staff knocking on the door 3 different times ten mins before regular checkout and 11:30 which was the agreed later check out time. I was trying to get a daughter who had sternum surgery up and ready to leave and kept getting interrupted. I'm sure the cleaning team has a list of which rooms have later checkouts. "

"Basic hotel, was great for our need. "

"Customer service was awesome. Of going to Chicago I recommend taking the hotel shuttle back to the airport and grabbing the train from there."

"Air conditioning was good, shower was clean, free parking, 10$ for early check in. “Cafeteria” had a microwave, however when we were using it saw a cockroach so don’t go if you have a fear of pests. Overall not bad for price. They also have a good ice machine and some vending machines."

"Great"

"Breakkfast was the same each day. Parking was okay. Their fire alarm went off twice during the night."

"April 2026: Hotel is under renovation, not a major disruption to our stay, however just be aware. The hotel is definitely in need of a renovation as the rooms are getting dated. Our late night check-in went extremely well and the individual working the desk was very accommodating. Unfortunately, the breakfast buffet was expensive ($18.95/person), poorly maintained, poor quality and definitely not worth $18.95. Very disappointing. Overall, a good, quality hotel; however, the quality of level I would expect a Doubletree."

"This place was so good "