4/10 Poor
Amber
Travelled with partner
22 Apr 2024
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
If you are looking for a tidy place to sleep, this motel was ok. It was within biking distance to Bonita Springs beach. The plug in scented oil was nearly unbearable. The windows could not be opened because the garbage bin was right outside. The sheets were patterned polyester and not crisp or fresh feeling. This self check in hotel has multiple issues. We weren’t able to cancel the 2nd night, despite a strong reaction to the scent. The manager’s conflict strategy was to not get back to us. The wifi password was incorrectly posted on the door and we had to guess a combination of things to finally get it. The front ‘water view’ has a leaning deck that did not make us feel confident. Additionally two of the bikes for guest use had flat tires. The parking was extremely limited and tight. The largest factor guests need to be aware of is that the motel is directly roadside. The pictures vastly over represent this property. If you had an issue getting in to this property, I would also worry about the lack of responsivness.
Amber
Stayed 2 nights in Apr 2024