Narusawa Narusawa Ice Cave Hotels

"The owners treat you like family. The room was traditional Japanese style and very inviting. I will definitely stay with them again"

"Amazing service and beautiful views!"

"Great area! Nice and quiet! The check-in is exactly at 1500, so don’t come early! Walking distance to restaurants and stores. Manager of the property was amazing!"

"The staff was so friendly, helpful and accommodating! Beautiful setting!"

"This place exceeded all my expectations."

"Everything was amazing! The staff was so gracious and the food service was remarkable. An outstanding experience from start to finish.!"

"Great stay. I enjoyed the traditional Ryokan style room. The hotel has 2 onsen baths which stayed open late into the night."

"Charming old school hotel on the shores of Lake Shoji - the most unspoilt of the Fuji five lakes. It was cloudy so no mountain view, but a great dinner made up for it."

"We loved the hot tub"

"Amazing stay! The view of Mt. Fuji was spectacular and the staff was so friendly and accommodating. We loved everything about our stay, from the toiletries to our in room chef. We would love to come back again!"

"Stayed here for a work trip. Great location and friendly staff. I was late for check-in due to transportation and staff stayed up to wait for me. Location is nice and quiet, about 30min walk from downtown."

"Great experience overall"

"It was nice hotel staff were great and easy to get around"

"Such a nice onsen and grounds. Beautiful place to stay and see Mount Fuji"

"Clean and modern hostel. Beautiful shower. We had a private room for our family and it was lovely. "

"Excellent accommodations, food, service, and attention to detail."

"We decided to treat ourselves for 1 night and it was just what we were looking for. Great experience sleeping right in front of Fuji, in a super well equipped and maintained “tent”. Dinner was a wonderful experience as well, prepared by the staff and cooked to finish by us right next to the tent. My only comment is to note that the private bath is only for 1h, but the shared bath was very close to the tent and very clean and convenient."

"An amazing hotel and well worth paying for a mountain view, Fujisan was on full display. Friendly staff and great location. Recommend checking out Fujisan Pancake for breakfast, excellent!"

"We had a wonderful stay. The room was clean, comfortable, and very relaxing. The dinner and breakfast were both delicious, and the staff were kind and welcoming. We especially enjoyed the beautiful Mt. Fuji area and the peaceful atmosphere. Thank you for making our stay memorable. We would love to come back again!"

"The hotel is good. The staff is super friendly, the food good and the amenities good."