Narusawa Narusawa Ice Cave Hotels

"The owners treat you like family. The room was traditional Japanese style and very inviting. I will definitely stay with them again"

"Amazing service and beautiful views!"

"Great area! Nice and quiet! The check-in is exactly at 1500, so don’t come early! Walking distance to restaurants and stores. Manager of the property was amazing!"

"The staff was so friendly, helpful and accommodating! Beautiful setting!"

"Everything was amazing! The staff was so gracious and the food service was remarkable. An outstanding experience from start to finish.!"

"This place exceeded all my expectations."

"Great stay. I enjoyed the traditional Ryokan style room. The hotel has 2 onsen baths which stayed open late into the night."

"Charming old school hotel on the shores of Lake Shoji - the most unspoilt of the Fuji five lakes. It was cloudy so no mountain view, but a great dinner made up for it."

"We loved the hot tub"

"Beautiful resort with the most delicious food and experiences. 10/10"

"Very neat, walking distance to the restaurant and stores. "

"Amazing stay! The view of Mt. Fuji was spectacular and the staff was so friendly and accommodating. We loved everything about our stay, from the toiletries to our in room chef. We would love to come back again!"

"The house is clean and all need already be there. Overall rating 4.5 stars. "

"The hotel was clean and very well organized. This hotel is old heritage and they have maintained very well."

"Such a nice onsen and grounds. Beautiful place to stay and see Mount Fuji"

"Idéalement placé si vous êtes en voiture, la maison est top top top "

"Great experience overall"

"We decided to treat ourselves for 1 night and it was just what we were looking for. Great experience sleeping right in front of Fuji, in a super well equipped and maintained “tent”. Dinner was a wonderful experience as well, prepared by the staff and cooked to finish by us right next to the tent. My only comment is to note that the private bath is only for 1h, but the shared bath was very close to the tent and very clean and convenient."

"Clean and modern hostel. Beautiful shower. We had a private room for our family and it was lovely. "

"huge villa, private onsen, helpful staff, lovely gardens"