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Reviews of Holston House Nashville, in The Unbound Collection by Hyatt

4 out of 5
Holston House Nashville, in The Unbound Collection by Hyatt
118 7th Avenue North, Nashville, TN

Reviews

9.2

Wonderful

Rating 10 - Excellent. 923 out of 1299 reviews" "
Rating 8 - Good. 226 out of 1299 reviews" "
Rating 6 - Okay. 89 out of 1299 reviews" "
Rating 4 - Poor. 30 out of 1299 reviews" "
Rating 2 - Terrible. 31 out of 1299 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Helen Marie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Fabulous feel! A bit nostalgic and beautiful updating! Pool on the roof with some quiet seating spaces FABULOUS! * Liquor and juice were not stocked and not all prices were available.
Stayed 1 night in May 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool on the roof is wonderful and the staff was amazing. So much fun!
Stayed 5 nights in Apr 2024
Response from Maryna Biedunkova on 2 May 2024
Thank you so much for sharing your voice about your recent stay with us at Holston House! We were so glad to have you and are thrilled to hear that your experience hit the right notes. We can’t wait to welcome you all back to the heart of Nashville for a future stay!

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and location!
Stayed 4 nights in Feb 2024
Response from Maryna Biedunkova on 2 May 2024
Thank you so much for sharing your voice about your recent stay with us at Holston House! We were so glad to have you and are thrilled to hear that your experience hit the right notes. We can’t wait to welcome you all back to the heart of Nashville for a future stay!

8/10 Good

dawn

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
room was very nice, shower was awesome. it did seem like the staff was new (in training) but they were very friendly.
Stayed 1 night in Apr 2024
Response from Maryna Biedunkova on 2 May 2024
Thank you so much for sharing your voice about your recent stay with us at Holston House! We were so glad to have you and are thrilled to hear that your experience hit the right notes. We can’t wait to welcome you all back to the heart of Nashville for a future stay!

6/10 Okay

Tricia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and location were great. The hotel room was wonky though. There was a loud sound that I think was in the pipes. Each night it sounded like someone was coming through the door. I thought I was losing it until someone in the elevator made the same comment. There was a weird rack in the shower that wasn’t good for holding a towel or shower stuff and I spent the weekend trying to determine its role. Lastly, there was a rolling table that was a “desk” and I get it, it’s a small space and you’re trying to accommodate everyone’s needs but it was another unnecessary thing that really was just in the way.
Stayed 4 nights in Jan 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Maryna Biedunkova on 29 Apr 2024
Thank you so much for sharing your voice about your recent stay with us at Holston House! We were so glad to have you and are thrilled to hear that your experience hit the right notes. We can’t wait to welcome you all back to the heart of Nashville for a future stay!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, great staff, excellent location too! Valet is a bit pricey but definitely worth it and the guys are great who help you in pack your luggage and make it super easy!
Stayed 1 night in Apr 2024
Response from Maryna Biedunkova on 28 Apr 2024
Thank you so much for sharing your voice about your recent stay with us at Holston House! We were so glad to have you and are thrilled to hear that your experience hit the right notes. We can’t wait to welcome you all back to the heart of Nashville for a future stay!

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms and easy location to attractions and bars.
Stayed 1 night in Feb 2024
Response from Maryna Biedunkova on 28 Apr 2024
Thank you so much for sharing your voice about your recent stay with us at Holston House! We were so glad to have you and are thrilled to hear that your experience hit the right notes. We can’t wait to welcome you all back to the heart of Nashville for a future stay!

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Maryna Biedunkova on 28 Apr 2024
Thank you so much for sharing your voice about your recent stay with us at Holston House! We were so glad to have you and are thrilled to hear that your experience hit the right notes. We can’t wait to welcome you all back to the heart of Nashville for a future stay!

6/10 Okay

Daniel

Travelled with partner
Disliked: Staff & service, property conditions & facilities
There was no coffee pods in the hotel for the Keurig only decaf. Room service didn’t come until 4 or so so we didn’t get our room cleaned 1 day. Staff at front desk didn’t explain anything about hotel amenities like restaurant times or anything just told us how to use the key card and sent us in our way. Very expensive for way you get. Confused on room rate thought it was under $300 per night and was charged 374 per night plus all fees
Stayed 3 nights in Apr 2024
Response from Maryna Biedunkova on 27 Apr 2024
Thank you so much for sharing your voice about your recent stay with us. We are sorry to hear that some aspects were not in tune with the level of care and hospitality that we pride ourselves on curating We would love to speak with you about your experience in order to improve upon our service in the future and hope to be able to welcome you back in the future for a better experience. Thank you again for your time!

10/10 Excellent

Joseph

Great experience easy to walk clean
Stayed 1 night in Apr 2024
Response from Maryna Biedunkova on 25 Apr 2024
Thank you so much for sharing your voice about your recent stay with us at Holston House! We were so glad to have you and are thrilled to hear that your experience hit the right notes. We can’t wait to welcome you all back to the heart of Nashville for a future stay!

10/10 Excellent

sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice customer service. Comfortable room.
Stayed 5 nights in Mar 2024
Response from Maryna Biedunkova on 24 Apr 2024
Thank you so much for sharing your voice about your recent stay with us at Holston House! We were so glad to have you and are thrilled to hear that your experience hit the right notes. We can’t wait to welcome you all back to the heart of Nashville for a future stay!

6/10 Okay

Andria Zoe

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The property was located right off Broadway which was nice. However upon arriving the staff was unhelpful. Delayed check in for an hour and a half. Had friends call to have a bottle of wine delivered to us. It never arrived nor did the hotel mention any communication of this. At 8:30am someone starting using a saw to work on something within hotel. It was wild. They could really use some help and training in the customer service department. We slept there, that’s all. Would probably stay somewhere else next time due to poor service.
Stayed 4 nights in Apr 2024
Response from Maryna Biedunkova on 24 Apr 2024
Thank you so much for sharing your voice about your recent stay with us. We are sorry to hear that some aspects were not in tune with the level of care and hospitality that we pride ourselves on curating We would love to speak with you about your experience in order to improve upon our service in the future and hope to be able to welcome you back in the future for a better experience. Thank you again for your time!

6/10 Okay

Francessca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was just an OK stay there was nothing special and definitely not worth the price
Stayed 1 night in Apr 2024
Response from Maryna Biedunkova on 24 Apr 2024
Thank you so much for sharing your voice about your recent stay with us. We are sorry to hear that some aspects were not in tune with the level of care and hospitality that we pride ourselves on curating We would love to speak with you about your experience in order to improve upon our service in the future and hope to be able to welcome you back in the future for a better experience. Thank you again for your time!

8/10 Good

Lyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great historic hotel. We had a problem with our hot water and our safe didn’t work but both were addressed immediately. Entrance/exit has 6-8 steps. There is a handicapped entrance but lugging luggage up/ down steps was not great and we didn’t see the had capped entrance until we left. Awesome location close to Broadway.
Stayed 3 nights in Apr 2024
Response from Maryna Biedunkova on 24 Apr 2024
Thank you so much for sharing your voice about your recent stay with us. We are sorry to hear that some aspects were not in tune with the level of care and hospitality that we pride ourselves on curating We would love to speak with you about your experience in order to improve upon our service in the future and hope to be able to welcome you back in the future for a better experience. Thank you again for your time!

8/10 Good

Bridget

Stayed 4 nights in Apr 2024
Response from Maryna Biedunkova on 24 Apr 2024
Thank you so much for sharing your voice about your recent stay with us at Holston House! We were so glad to have you and are thrilled to hear that your experience hit the right notes. We can’t wait to welcome you all back to the heart of Nashville for a future stay!

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here. Great room and walkable to everything we needed.
Stayed 4 nights in Apr 2024
Response from Maryna Biedunkova on 24 Apr 2024
Thank you so much for sharing your voice about your recent stay with us at Holston House! We were so glad to have you and are thrilled to hear that your experience hit the right notes. We can’t wait to welcome you all back to the heart of Nashville for a future stay!

10/10 Excellent

Cody, Dickinson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great updated property that is close to lower broadway.
Stayed 4 nights in Apr 2024
Response from Maryna Biedunkova on 24 Apr 2024
Thank you so much for sharing your voice about your recent stay with us at Holston House! We were so glad to have you and are thrilled to hear that your experience hit the right notes. We can’t wait to welcome you all back to the heart of Nashville for a future stay!

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby and restaurant were freezing cold (we were there on a very cold day outside).
Stayed 1 night in Jan 2024
Response from Maryna Biedunkova on 24 Apr 2024
Thank you so much for sharing your voice about your recent stay with us. We are sorry to hear that some aspects were not in tune with the level of care and hospitality that we pride ourselves on curating We would love to speak with you about your experience in order to improve upon our service in the future and hope to be able to welcome you back in the future for a better experience. Thank you again for your time!

10/10 Excellent

Janette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool vibe place. Clean and staff was very friendly. Convenient walk to Broadway.
Response from Maryna Biedunkova on 16 Apr 2024
Thank you so much for sharing your voice about your recent stay with us at Holston House! We were so glad to have you and are thrilled to hear that your experience hit the right notes. We can’t wait to welcome you all back to the heart of Nashville for a future stay!

8/10 Good

Kara, Potlatch

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024
Response from Maryna Biedunkova on 24 Apr 2024
Thank you so much for sharing your voice about your recent stay with us at Holston House! We were so glad to have you and are thrilled to hear that your experience hit the right notes. We can’t wait to welcome you all back to the heart of Nashville for a future stay!

8/10 Good

Ariana

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the decor and hotel bar. Staff was helpful and friendly.
Stayed 2 nights in Apr 2024
Response from Maryna Biedunkova on 15 Apr 2024
Thank you so much for sharing your voice about your recent stay with us at Holston House! We were so glad to have you and are thrilled to hear that your experience hit the right notes. We can’t wait to welcome you all back to the heart of Nashville for a future stay!

10/10 Excellent

Amy

Stayed 2 nights in Apr 2024
Response from Maryna Biedunkova on 16 Apr 2024
Thank you so much for sharing your voice about your recent stay with us at Holston House! We were so glad to have you and are thrilled to hear that your experience hit the right notes. We can’t wait to welcome you all back to the heart of Nashville for a future stay!

10/10 Excellent

Kelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is gorgeous! The rooms was clean and comfy. The staff was excellent. The bar was great. The vicinity to entertainment was perfect!
Stayed 2 nights in Apr 2024
Response from Maryna Biedunkova on 14 Apr 2024
Thank you so much for sharing your voice about your recent stay with us at Holston House! We were so glad to have you and are thrilled to hear that your experience hit the right notes. We can’t wait to welcome you all back to the heart of Nashville for a future stay!

10/10 Excellent

Star

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, the staff was kind and amazing, room was clean and welcoming, and the bed was comfortable. I would definitely stay again
Stayed 1 night in Apr 2024
Response from Maryna Biedunkova on 14 Apr 2024
Thank you so much for sharing your voice about your recent stay with us at Holston House! We were so glad to have you and are thrilled to hear that your experience hit the right notes. We can’t wait to welcome you all back to the heart of Nashville for a future stay!

10/10 Excellent

Tomeika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly, property was very clean
Stayed 1 night in Apr 2024
Response from Maryna Biedunkova on 14 Apr 2024
Thank you so much for sharing your voice about your recent stay with us at Holston House! We were so glad to have you and are thrilled to hear that your experience hit the right notes. We can’t wait to welcome you all back to the heart of Nashville for a future stay!

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good location.
Stayed 1 night in Apr 2024
Response from Maryna Biedunkova on 14 Apr 2024
Thank you so much for sharing your voice about your recent stay with us at Holston House! We were so glad to have you and are thrilled to hear that your experience hit the right notes. We can’t wait to welcome you all back to the heart of Nashville for a future stay!

10/10 Excellent

Edward, Fountain Hill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to Broadway and the events we were in town for. The hotel staff we came in contact with was friendly and helpful.
Stayed 3 nights in Apr 2024
Response from Maryna Biedunkova on 13 Apr 2024
Thank you so much for sharing your voice about your recent stay with us at Holston House! We were so glad to have you and are thrilled to hear that your experience hit the right notes. We can’t wait to welcome you all back to the heart of Nashville for a future stay!

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Maryna Biedunkova on 14 Apr 2024
Thank you so much for sharing your voice about your recent stay with us at Holston House! We were so glad to have you and are thrilled to hear that your experience hit the right notes. We can’t wait to welcome you all back to the heart of Nashville for a future stay!

2/10 Terrible

Mary

Stayed 1 night in Apr 2024

10/10 Excellent

Kelly, Burlington

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this boutique hotel. Great onsite bar and restaurant. Rooftop bar and pool area was amazing!
Stayed 3 nights in Apr 2024
Response from Maryna Biedunkova on 12 Apr 2024
Thank you so much for sharing your voice about your recent stay with us at Holston House! We were so glad to have you and are thrilled to hear that your experience hit the right notes. We can’t wait to welcome you all back to the heart of Nashville for a future stay!

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Maryna Biedunkova on 12 Apr 2024
Thank you so much for sharing your voice about your recent stay with us at Holston House! We were so glad to have you and are thrilled to hear that your experience hit the right notes. We can’t wait to welcome you all back to the heart of Nashville for a future stay!

6/10 Okay

Douglas

Liked: Staff & service
Disliked: Property conditions & facilities
It's a very good location and the staff were fine. The cost was a little lower than some hotels so maybe that's why people gave it such high marks. But it's definitely not a hotel worth a 9.2 overall rating - a 8.5 is more in line given the condition of the property. See my photos of worn rugs in the main foyer and the dingy reception area. Valet parking is $59/nt and an Old Fashioned at the bar was $25 without tip. They lure you in with a lower room rate and then upcharge you on everything else. Fyi $20/day parking is available one block north at the public library.
Stayed 1 night in Apr 2024
Response from Maryna Biedunkova on 11 Apr 2024
Thank you so much for sharing your voice about your recent stay with us. We are sorry to hear that some aspects were not in tune with the level of care and hospitality that we pride ourselves on curating We would love to speak with you about your experience in order to improve upon our service in the future and hope to be able to welcome you back in the future for a better experience. Thank you again for your time!

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 4 nights in Apr 2024
Response from Maryna Biedunkova on 11 Apr 2024
Thank you so much for sharing your voice about your recent stay with us at Holston House! We were so glad to have you and are thrilled to hear that your experience hit the right notes. We can’t wait to welcome you all back to the heart of Nashville for a future stay!

10/10 Excellent

Michael R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was way too expensive , thats my only complaint
Stayed 5 nights in Mar 2024
Response from Maryna Biedunkova on 11 Apr 2024
Thank you so much for sharing your voice about your recent stay with us at Holston House! We were so glad to have you and are thrilled to hear that your experience hit the right notes. We can’t wait to welcome you all back to the heart of Nashville for a future stay!

10/10 Excellent

Jeffrey, Toronto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel. Easy to walk to all the attractions and bars. We had breakfast in the restaurant every morning because it was delicious easy comfortable, and great service. The lounge had a nice music playing most nights, and it was again great service and comfortable. The rooms are tight but I have everything you need and the beds are very comfortable. We were surprise we couldn’t hear the noise from Broadway. On our first day, sitting in the lobby the GM came by to see how we were doing and gave us lots of tips and information about Nashville. So nice. Thank you for a nice three night stay!
Stayed 3 nights in Apr 2024
Response from Maryna Biedunkova on 11 Apr 2024
Thank you so much for sharing your voice about your recent stay with us at Holston House! We were so glad to have you and are thrilled to hear that your experience hit the right notes. We can’t wait to welcome you all back to the heart of Nashville for a future stay!

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Maryna Biedunkova on 11 Apr 2024
Thank you so much for sharing your voice about your recent stay with us at Holston House! We were so glad to have you and are thrilled to hear that your experience hit the right notes. We can’t wait to welcome you all back to the heart of Nashville for a future stay!

8/10 Good

DAve

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice hotel, I’d stay again. Friendly and helpful staff. However - check in was very poor. Friday night and the room was still not ready until 4:15PM. While we waited the staff mislabeled our luggage and we had trouble finding it once the room was ready. One elevator was not working. Not great going into a weekend. Lobby toilet was blocked.
Stayed 2 nights in Apr 2024
Response from Maryna Biedunkova on 11 Apr 2024
Thank you so much for sharing your voice about your recent stay with us. We are sorry to hear that some aspects were not in tune with the level of care and hospitality that we pride ourselves on curating We would love to speak with you about your experience in order to improve upon our service in the future and hope to be able to welcome you back in the future for a better experience. Thank you again for your time!

6/10 Okay

Anthony

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check in was not easy. Staff wasn't very accommodating. Was locked out of hotel on Friday night since the key they gave me wasn't coded properly. No one came to door or responded to the call button. Had to wait for another guest to leave hotel to get in. Great location. Valet service was excellent.
Stayed 2 nights in Apr 2024
Response from Maryna Biedunkova on 11 Apr 2024
Thank you so much for sharing your voice about your recent stay with us. We are sorry to hear that some aspects were not in tune with the level of care and hospitality that we pride ourselves on curating We would love to speak with you about your experience in order to improve upon our service in the future and hope to be able to welcome you back in the future for a better experience. Thank you again for your time!

10/10 Excellent

Steve, Neligh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to all the main attractions. Nice room! Very helpful and polite staff.
Stayed 1 night in Feb 2024
Response from Maryna Biedunkova on 6 Apr 2024
Thank you so much for sharing your voice about your recent stay with us at Holston House! We were so glad to have you and are thrilled to hear that your experience hit the right notes. We can’t wait to welcome you all back to the heart of Nashville for a future stay!

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Apr 2024
Response from Maryna Biedunkova on 6 Apr 2024
Thank you so much for sharing your voice about your recent stay with us at Holston House! We were so glad to have you and are thrilled to hear that your experience hit the right notes. We can’t wait to welcome you all back to the heart of Nashville for a future stay!

8/10 Good

Sherry, Woodbridge

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beautiful boutique hotel was so convenient to downtown. It was far enough from Broadway that it was very quiet. The restaurant and bar staff were very accommodating and friendly! The front desk and valet staff were amazing! My friend loved the bed pillows and I found the beds very comfortable. My only complaint is elevator took very long to get to the lobby and would sometimes go to every floor and in the wrong direction.
Stayed 3 nights in Apr 2024
Response from Maryna Biedunkova on 6 Apr 2024
Thank you so much for sharing your voice about your recent stay with us at Holston House! We were so glad to have you and are thrilled to hear that your experience hit the right notes. We can’t wait to welcome you all back to the heart of Nashville for a future stay!

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Maryna Biedunkova on 11 Apr 2024
Thank you so much for sharing your voice about your recent stay with us at Holston House! We were so glad to have you and are thrilled to hear that your experience hit the right notes. We can’t wait to welcome you all back to the heart of Nashville for a future stay!

10/10 Excellent

Steve

Stayed 1 night in Apr 2024
Response from Maryna Biedunkova on 25 Apr 2024
Thank you so much for sharing your voice about your recent stay with us at Holston House! We were so glad to have you and are thrilled to hear that your experience hit the right notes. We can’t wait to welcome you all back to the heart of Nashville for a future stay!

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is extremely clean. Has a eclectic appeal. Very friendly staff.
Stayed 2 nights in Mar 2024
Response from Maryna Biedunkova on 4 Apr 2024
Thank you so much for sharing your voice about your recent stay with us at Holston House! We were so glad to have you and are thrilled to hear that your experience hit the right notes. We can’t wait to welcome you all back to the heart of Nashville for a future stay!

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walkable to downtown but away from all the noise. Hotel staff were friendly and mostly helpful.
Stayed 4 nights in Mar 2024
Response from Maryna Biedunkova on 4 Apr 2024
Thank you so much for sharing your voice about your recent stay with us at Holston House! We were so glad to have you and are thrilled to hear that your experience hit the right notes. We can’t wait to welcome you all back to the heart of Nashville for a future stay!

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate hotel with great service and beautifully appointed.
Stayed 2 nights in Jan 2024
Response from Maryna Biedunkova on 3 Apr 2024
Thank you so much for sharing your voice about your recent stay with us at Holston House! We were so glad to have you and are thrilled to hear that your experience hit the right notes. We can’t wait to welcome you all back to the heart of Nashville for a future stay!

10/10 Excellent

Sarah, RANCHO SANTA MARGAR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a cool vibe. Very nice staff and amenities. Loved it
Stayed 5 nights in Mar 2024
Response from Maryna Biedunkova on 3 Apr 2024
Thank you so much for sharing your voice about your recent stay with us at Holston House! We were so glad to have you and are thrilled to hear that your experience hit the right notes. We can’t wait to welcome you all back to the heart of Nashville for a future stay!

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness, amenities
I found that the property was not handicap accessible and that you could not wheel out a luggage cart and had to pick up and walk the luggage to curb side. I also put a request through for a special occasion and that was not even looked at upon arrival. Hard to understand one of the reservation employees at check in.
Stayed 5 nights in Mar 2024
Response from Maryna Biedunkova on 6 Apr 2024
Thank you so much for sharing your voice about your recent stay with us. We are sorry to hear that some aspects were not in tune with the level of care and hospitality that we pride ourselves on curating We would love to speak with you about your experience in order to improve upon our service in the future and hope to be able to welcome you back in the future for a better experience. Thank you again for your time!

6/10 Okay

Kyle

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Parking was horrible. The valet people would not give us our keys when asked. Room was clean and quiet. Due to parking experience would probably not stay here again.
Stayed 1 night in Apr 2024
Response from Maryna Biedunkova on 6 Apr 2024
Thank you so much for sharing your voice about your recent stay with us. We are sorry to hear that some aspects were not in tune with the level of care and hospitality that we pride ourselves on curating We would love to speak with you about your experience in order to improve upon our service in the future and hope to be able to welcome you back in the future for a better experience. Thank you again for your time!