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We had issues with getting a late check out. I called the front desk and was told that they could not accommodate any late check outs. No reason - help - just cold - rude - and no help or understanding. We paid a lot for our room and were treated very poorly!!!!
The hotel is in a good location.
The front desk clerk was very nice and helpful on a Christmas Eve.
Everything looked in order and up to par
I literally have no complaints.
Convenient and centrally located. Nice breakfast, warm and welcoming lobby. Gym is better than most limited-service hotels. Rooms are spacious, comfortable and clean, with homey kitchen touches. We'd stay at this one and try others.
Th staff are so friendly and attentive to the guests needs.
Tina
Stayed 5 nights in Oct 2023
10/10 Excellent
Debbie
Travelled with family
4 Nov 2023
We had a great experience for our 2 night stay. Convenient to shopping and restaurants, and a very nice breakfast buffet. Definitely will stay here again!
Excellent stay. Property is located in an outdoor shopping mall, with several restaurants, bars, and a movie theatre within walking distance. Property was very clean and well kept. Breakfast was very nice, with lots of options. A little pricey, but in my opinion it was worth it.
The night of October 15, the A/C was noisy all night. Could not sleep. Checked out at 5:30 A.M. Desk clerk didn't care. No acknowledgment, apology or offer to compensate despite publicly posted sign guaranteeing satisfaction. That is false advertising as far as I'm concerned
Room and Hotel grounds were great and hospitable. Since the hotel is in the middle of a shopping center parking lot, the parking lot sweeper starts working at 5am. We were on the first floor and this woke up my family.