Seasonal outdoor pool

Reviews of Quality Inn Goodlettsville

2.5 out of 5
Quality Inn Goodlettsville
925 Conference Dr, Goodlettsville, TN

Reviews

7.4

Good

Rating 10 - Excellent. 186 out of 787 reviews" "
Rating 8 - Good. 294 out of 787 reviews" "
Rating 6 - Okay. 176 out of 787 reviews" "
Rating 4 - Poor. 75 out of 787 reviews" "
Rating 2 - Terrible. 56 out of 787 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia Baht

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Place to Stay At This Hotel
Stayed 2 nights in Mar 2024
Response from GM on 9 May 2024
Dear Cynthia,We're so glad to hear that you found our hotel to be an excellent place to stay! Your satisfaction is our top priority, and we are thrilled that you had a positive experience with us. Thank you for your kind words, and we look forward to hosting you again in the future!Regards,Quality Inn.

10/10 Excellent

Jessica

Travelled with partner
Liked: Amenities
The female staff member at the front desk/checkin was excellent. She was extremely professional and pleasant. Wry explanatory and giving all the specific need to know info for our stay. The room in simple and clean. A/C worked fabulous! Wasn’t struggling or lukewarm. Breakfast = great. A decent variety without going overboard. Breakfast croissants were yummy.
Stayed 1 night in May 2024
Response from GM on 7 May 2024
Dear Jessica,Thank you for sharing your wonderful experience! It's great to hear that the female staff member at the front desk provided excellent service and was both professional and pleasant. I'm glad she was able to provide all the necessary information for your stay.I'm also pleased to hear that the room was simple and clean, and that the A/C worked well. It's always important to have a comfortable and pleasant stay.I'm glad you enjoyed the breakfast with a decent variety and tasty croissants. Your positive feedback is appreciated, and I'm sure the team will be happy to hear about your experience. Thank you for choosing us for your stay!Regards,Quality Inn.

6/10 Okay

Miguel P

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The Hotel can use some deep cleaningThe Bathroom was dirty. The shower wall needs some scrubbing with Clorox.
Stayed 1 night in May 2024
Response from GM on 7 May 2024
Dear Miguel,Thank you for your feedback. We apologize for any cleanliness issues you experienced during your stay. We take your comments seriously and will address them with our housekeeping team to ensure that proper cleaning standards are maintained. Your feedback is valuable in helping us improve our services, and we appreciate you bringing this to our attention. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Regards,Qualty Inn.

10/10 Excellent

EDWARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked - Great location to get into Nashville. Very easy and not too far. Kroger nearby. Disliked - No bread for breakfast, has to remove the cheese and egg from the sausage biscuit.
Stayed 6 nights in Apr 2024
Response from GM on 5 May 2024
Dear Edward,Thank you for your feedback! I'm glad to hear that you found the location convenient and accessible. It's always helpful to have a nearby grocery store like Kroger. I'm sorry to hear that there wasn't bread available for breakfast and that you had to remove cheese and egg from the sausage biscuit. Your comments are important and will be shared with the relevant team. Thank you for taking the time to share your experience!Regards,Quality Inn.

10/10 Excellent

Tionna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from GM on 28 Apr 2024
Dear Tionna,Thank you for your positive review! We are thrilled to hear that you had a great experience during your stay with us. Our team works hard to provide a comfortable and welcoming environment for all our guests, and we are delighted that you enjoyed the cleanliness, location, and friendly service.We are glad that you found the room amenities to your liking and that you appreciated the effort we put into maintaining a clean and updated space. Your satisfaction is our top priority, and we are grateful for your recommendation.We look forward to hosting you again in the future and providing you with another enjoyable stay. Thank you for choosing us and for sharing your feedback!Regards,Quality Inn.

10/10 Excellent

Meng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff is very friendly. It is a very convenient location.
Stayed 1 night in Apr 2024
Response from GM on 18 Apr 2024
Dear Meng,Thank you for your positive feedback! We are delighted to hear that you found our property to be clean, our staff to be friendly, and our location to be convenient. Providing a pleasant and welcoming experience for our guests is our top priority, and we are thrilled to learn that we have met your expectations. We truly appreciate your kind words and look forward to welcoming you back for another enjoyable stay. If there is anything else we can do to enhance your experience, please do not hesitate to let us know. Thank you for choosing us!Regards,Quality Inn.

4/10 Poor

Vijay

Disliked: Staff & service, property conditions & facilities
Property is little old and rundown.
Stayed 1 night in Apr 2024
Response from GM on 10 Apr 2024
Dear Vijay,Thank you for sharing your feedback with us. We appreciate your honesty and will certainly take your comments into consideration as we continue to improve our property. Our goal is to provide a comfortable and enjoyable experience for all our guests, so your comments will be helpful in our ongoing efforts to enhance our facilities. We hope that despite the aged appearance of our property, you were still able to find aspects of your stay enjoyable. If there are specific areas that you feel need immediate attention or if there is anything we can do to make your next visit more pleasant, please do not hesitate to let us know. We value your input and are committed to making the necessary improvements. Thank you for choosing to stay with us, and we hope to welcome you back in the future.Regards,Quality Inn.

6/10 Okay

Marlon

Travelled with family and small children
It can improve on cleanliness. The sheets didn’t smell nice.
Stayed 1 night in Mar 2024
Response from GM on 10 Apr 2024
Dear Marlon,Thank you for bringing this to our attention. We sincerely apologize for any inconvenience you may have experienced due to the cleanliness of the sheets during your stay. Providing a clean and comfortable environment for our guests is a top priority for us, and we are disappointed to hear that we did not meet your expectations in this regard. Your feedback is invaluable to us, and we will address this issue with our housekeeping team to ensure that such lapses do not occur in the future. We are committed to maintaining high standards of cleanliness throughout our property, and your comments will help us to improve and provide a better experience for all our guests. If there is anything else you would like to share or if there are specific suggestions for improvement that you would like to provide, please feel free to reach out to us. We appreciate your feedback and hope to have the opportunity to make it right for you on a future visit. Thank you for choosing to stay with us.Regards,Quality Inn.

6/10 Okay

Swaroop

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
We stayed only for 1 night. Property looks run down but the rooms are okay. Big roach in the bathroom was a nasty surprise. Beds were comfortable and water pressure in the shower was good. Could stay there in a pinch.
Stayed 1 night in Apr 2024
Response from GM on 10 Apr 2024
Dear Swaroop,Thank you for sharing your feedback about your recent stay with us. We appreciate your comments, both positive and areas for improvement.We are glad to hear that you found the rooms to be comfortable and that you enjoyed the water pressure in the shower. Your compliments on the beds and shower are greatly appreciated, and we are pleased that you had a comfortable stay in that regard.At the same time, we are disheartened to learn that you encountered a roach in the bathroom during your stay. Please accept our sincere apologies for this unpleasant experience. We take matters of cleanliness and pest control very seriously, and we will address this issue with our team to ensure that appropriate measures are taken to prevent any recurrence.We also appreciate your feedback on the overall condition of the property. Rest assured that we are constantly working to improve and maintain our facilities to ensure a pleasant stay for all our guests.We value your feedback and hope that you will give us another opportunity to provide you with an even better experience in the future. If you have any further comments or suggestions, please do not hesitate to reach out to us. Thank you for choosing to stay with us.Regards,Quality Inn.

6/10 Okay

Nancy

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service
The property was clean. The staff was friendly and courteous. Our room was not stocked with the necessary towels for the number of people registered. Questionable safeness of the property. A door was badly damaged like someone was trying to enter using a sledge hammer.
Stayed 1 night in Apr 2024
Response from GM on 10 Apr 2024
Dear Nancy,Thank you for taking the time to provide us with your feedback on your recent stay. We are glad to hear that you found the property clean and that you received friendly and courteous service from our staff. Your kind words about our team are greatly appreciated, and we will be sure to commend them for their hospitality.However, we are concerned to learn about the issues you encountered in your room. We apologize for not having enough towels stocked for the number of guests in your room. This is not up to our usual standards, and we will ensure that our housekeeping team pays closer attention to such details to prevent this from happening in the future.Additionally, we are sorry to hear about the damaged door and understand your concerns regarding the safety of the property. We take the security and well-being of our guests very seriously, and we will investigate this matter further to address any security issues promptly.We appreciate your feedback as it helps us to identify areas for improvement. Please know that your comments are taken seriously, and we will work diligently to make the necessary improvements to provide a safe and comfortable stay for all our guests.Thank you once again for bringing these matters to our attention. We hope that you will give us another chance to exceed your expectations on a future visit. If you have any further details or concerns you would like to share, please feel free to reach out to us directly. Your feedback is invaluable to us, and we appreciate your business.Regards,Quality Inn.

10/10 Excellent

Jamie

Travelled with family and small children, Business traveller
Liked: Staff & service, amenities
Mold on ceiling
Stayed 1 night in Apr 2024
Response from GM on 18 Apr 2024
Dear Jamie,I'm sorry to hear that there was mold on the ceiling during your stay. Your health and safety are our top priorities, and I apologize for any inconvenience this may have caused. I will immediately address this issue with our housekeeping and maintenance teams to ensure that the necessary steps are taken to address the mold and prevent its recurrence. We take cleanliness and maintenance seriously, and your feedback is essential in helping us maintain our standards. Thank you for bringing this to our attention, and please let us know if there is anything else we can do to improve your experience.Regards,Quality Inn.

10/10 Excellent

Markia

Stayed 1 night in Apr 2024
Response from GM on 28 Apr 2024
Dear Markia,Thank you for your positive review! We are thrilled to hear that you had a great experience during your stay with us. Our team works hard to provide a comfortable and welcoming environment for all our guests, and we are delighted that you enjoyed the cleanliness, location, and friendly service.We are glad that you found the room amenities to your liking and that you appreciated the effort we put into maintaining a clean and updated space. Your satisfaction is our top priority, and we are grateful for your recommendation.We look forward to hosting you again in the future and providing you with another enjoyable stay. Thank you for choosing us and for sharing your feedback!Regards,Quality Inn.

6/10 Okay

Mark

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Need to clean up behind the motel Trashy landscaping a mess
Stayed 1 night in Mar 2024
Response from GM on 27 Mar 2024
Dear Mark,Thank you for bringing this to our attention. We apologize for any inconvenience caused by the current condition of our landscaping. Our team will address the issue promptly to ensure that the area behind the motel is cleaned up and maintained to the highest standards.Your feedback is invaluable to us, as it helps us identify areas for improvement and take action to enhance the overall guest experience. We appreciate your understanding and patience as we work to rectify the situation.If there is anything else we can assist you with or if you have any further feedback, please feel free to reach out to us. We truly value your input and strive to provide a comfortable and enjoyable stay for all our guests. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.Regards,Quality Inn.

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hosts. A little dated in places but clean and quiet.
Stayed 1 night in Mar 2024
Response from GM on 27 Mar 2024
Dear Jeffrey,We are glad to hear that you enjoyed your stay with us and that you found our hosts to be welcoming and accommodating. Your feedback is valuable to us, and we appreciate your understanding regarding certain areas of the hotel that may be a bit dated.Ensuring a clean and peaceful environment for our guests is a priority for us, and we are pleased that you found your accommodations to be clean and quiet. We are constantly working to improve our facilities and services, and we will take your comments into consideration as we strive to enhance the overall guest experience.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future. If there is anything else we can do to make your stay more enjoyable, please do not hesitate to let us know. We value your feedback and appreciate your patronage.Regards,Quality Inn.

4/10 Poor

Stacey

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The sheets, bedding, and pillows were filthy.
Stayed 1 night in Mar 2024
Response from GM on 23 Mar 2024
Dear stacey,We are deeply sorry to learn about the unsatisfactory cleanliness of the sheets, bedding, and pillows during your stay. Please accept our sincere apologies for this oversight. Maintaining high cleanliness standards is a top priority for us, and we are disappointed that we fell short in this aspect during your visit.Your feedback is invaluable to us, and we will immediately address this issue with our housekeeping team to ensure that proper measures are taken to prevent such occurrences in the future. We appreciate you bringing this to our attention so that we can take the necessary steps to improve our services.If there is anything else you would like to address or if you have any further feedback, please feel free to reach out. We value your input and will use it to enhance our guest experience. Thank you for sharing your concerns with us.Regards,Quality Inn.

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Didnt like that the indoor pool was closed
Stayed 4 nights in Mar 2024
Response from GM on 23 Mar 2024
Dear Debbie,We understand your disappointment regarding the closure of the indoor pool. Your feedback is important to us, and we apologize for any inconvenience this may have caused during your stay.Please know that the decision to close the indoor pool may have been due to maintenance, cleaning, or other operational reasons to ensure the safety and enjoyment of all guests. We strive to maintain our facilities at the highest standards, and occasionally closures are necessary to carry out necessary work.We appreciate your understanding and patience in this matter. If you have any specific concerns or if there is anything else we can do to enhance your experience, please let us know. Your satisfaction is our top priority, and we hope to have the opportunity to provide you with a more pleasant stay in the future. Thank you for your understanding.Regards,Quality INN.

8/10 Good

Belinda

Travelled with partner
The noise from people running , yelling and slamming doors through the night was unbearable!!! I didn’t sleep at all - I am sitting here typing this totally exhausted!!!!
Stayed 1 night in Mar 2024
Response from GM on 18 Apr 2024
Dear Belinda,I'm sorry to hear about your unpleasant experience with the noise disturbance at the hotel. Your comfort and ability to rest peacefully are important to us, and I apologize for any inconvenience caused by the noise disruptions. Your feedback is valuable, and I will make sure to address this issue with the management team to ensure that steps are taken to prevent similar situations in the future. If there is anything else you would like to share or if there are specific details you would like us to know about your stay, please feel free to let us know. We appreciate your feedback and apologize for any inconvenience you may have experienced.Regards,Quality Inn.

10/10 Excellent

Karl

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on 14 Mar 2024
Dear Karl,Thank you for considering leaving a good rating review! We truly appreciate your feedback and are glad to hear that you had a positive experience at our hotel. Our team works hard to ensure that all our guests have a comfortable and enjoyable stay, and we are delighted that we met your expectations. Your support and kind words are valued, and we look forward to welcoming you back in the future. If there is anything else we can do to enhance your experience, please let us know. Thank you for choosing to stay with us!

10/10 Excellent

Arlene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff where very nice super easy to check in and out very clean
Stayed 2 nights in Feb 2024
Response from GM on 22 Feb 2024
Dear Arlene,Thank you for your kind words! We are delighted to hear that you had a pleasant experience during your stay with us. Our team works hard to ensure that check-in and check-out processes are smooth and efficient for our guests. We also take great pride in maintaining a clean environment to ensure your comfort and well-being. If there is anything else we can do to make your future visits even more enjoyable, please do not hesitate to let us know. We look forward to welcoming you back soon!Regards,Quality Inn.

10/10 Excellent

Terry

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and very affordable
Stayed 1 night in Feb 2024
Response from GM on 19 Feb 2024
Dear Terry,Thank you for your positive feedback! We are glad to hear that you found our hotel very nice and affordable. We strive to provide value for our guests and are pleased that you enjoyed your stay with us. We hope to welcome you back again in the future. If you have any other feedback or suggestions, please feel free to let us know. Your satisfaction is our top priority!Regards,Quality Inn,GM

10/10 Excellent

Judy

Great place to stay and inexpensive too. Employees were very nice. Would highly recommend.
Stayed 1 night in Jan 2024
Response from GM on 8 Feb 2024
Dear Judy,Thank you for choosing to stay with us and for taking the time to leave us such a wonderful review. We greatly appreciate your kind words and recommendation.We are thrilled that you found our place to be great and also affordable. Providing a comfortable and affordable stay for our guests is one of our top priorities.It warms our hearts to hear that our employees were very nice. Our team takes pride in providing friendly and attentive service to ensure that our guests feel welcomed and well taken care of.Thank you again for your kind words and recommendation. It means a lot to us. If your travels bring you back to this area, we would be more than happy to welcome you back for another enjoyable stay.Best regards,

4/10 Poor

Cody

Liked: Staff & service
Disliked: Cleanliness
Don’t like that after working all day long around loud noises I have to go to my hotel room and hear the same thing bc there remodeling! Would of been nice to been moved, or maybe them not working till 7-8pm
Stayed 1 night in Jan 2024
Response from GM on 8 Feb 2024
Dear Cody,Thank you for sharing your feedback about your recent stay with us. We apologize for any inconvenience caused by the construction noise during your stay. We understand that after a long day of work, it can be frustrating to come back to more noise in your hotel room.We strive to provide our guests with a comfortable and peaceful stay, and we are sorry to hear that your experience was impacted by the ongoing remodeling. Your feedback regarding the noise extending until late evening is duly noted, and we will address this concern with our construction team to ensure that it is handled appropriately.We regret that we were not able to offer you a different room to provide a quieter experience. Your satisfaction is important to us, and we always aim to accommodate any request to the best of our ability. We apologize for any inconvenience this may have caused.Thank you for bringing this matter to our attention. We appreciate your understanding and hope that, despite this experience, you will consider staying with us in the future. Your feedback allows us to continually improve our services and ensure that all our guests have a pleasant stay.Best regards,GM

8/10 Good

Christina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Lokesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

DeAnna S

Liked: Staff & service, property conditions & facilities
Everything was ok , accept the tv, you had to do all by the back of the TV. The TV was only giving you half of the screen and the adjustment for the sound could not be done properly. However, the beds were comfortable and clean.
Stayed 1 night in Dec 2023
Response from GM on 7 Jan 2024
Dear DeAnna,Thank you for sharing your feedback about your recent stay with us. We are glad to hear that you found the beds comfortable and clean. However, we apologize for the inconvenience caused by the issues with the TV and sound adjustment.We appreciate you bringing this to our attention, and we assure you that we will address these concerns with our maintenance team to ensure that such issues are promptly resolved. Please accept our apologies for any frustration or inconvenience this may have caused during your stay.We value your feedback and strive to improve our guests' experience, so your input is truly appreciated. If there is anything else we can do to make it up to you or address any other aspects of your stay, please do not hesitate to let us know.Thank you once again for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with a flawless experience.Best regards,

10/10 Excellent

Kenneth

Stayed 1 night in Dec 2023
Response from GM on 14 Mar 2024
Dear Kenneth,Thank you for considering leaving a good rating review! We truly appreciate your feedback and are glad to hear that you had a positive experience at our hotel. Our team works hard to ensure that all our guests have a comfortable and enjoyable stay, and we are delighted that we met your expectations. Your support and kind words are valued, and we look forward to welcoming you back in the future. If there is anything else we can do to enhance your experience, please let us know. Thank you for choosing to stay with us!

6/10 Okay

reg

Stayed 1 night in Dec 2023
Response from GM on 14 Mar 2024
Dear Reg,Thank you for rating your experience with us. We appreciate your feedback and will continue to work on improving our services to provide a better experience for our guests. If there are any specific areas where we can focus on to better meet your expectations, please feel free to let us know. We value your input and hope to have the opportunity to exceed your expectations during your next visit. Thank you for choosing to stay with us.

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas stay
Unfortunately I was sick during my stay so I didn't enjoy my visit with my family, however I was very comfortable in my bed.
Stayed 2 nights in Dec 2023
Response from GM on 28 Dec 2023
DearPaul,Thank you for sharing your feedback on your recent stay with us. We're sorry to hear that you were feeling ill during your visit and that it affected your enjoyment with your family. We hope you have fully recovered since then.It's great to hear that you found comfort in your bed. Ensuring our guests' comfort and well-being is a top priority for us. We appreciate your comment and look forward to the opportunity to provide you with an even better experience on your next visit.Best regards,QUALITY INN,SUNNY CHOKSHI

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Lilia

Travelled with family
Stayed 1 night in Dec 2023

6/10 Okay

Crystal

Business traveller
Disliked: Cleanliness
It was definitely not there cleanest or most to to date place we have stayed. It was very conveniently located to restaurants etc. We are there for a football tournament.
Stayed 2 nights in Dec 2023
Response from GM on 11 Dec 2023
Dear Crystal,Thank you for your feedback regarding your recent stay at our property. We appreciate your comment about the convenient location, especially for your football tournament needs.On the other hand, we apologize if our cleanliness did not meet your expectations. We take cleanliness very seriously and continuously strive to provide a clean and comfortable environment for our guests. Your feedback will be shared with our housekeeping team to ensure we address any issues and improve our standards.We value your business and appreciate the opportunity to serve you. If there is anything else we can do to enhance your stay, please do not hesitate to let us know.Kind regards,SUNNY CHOKSHIGMQUALITY INN

10/10 Excellent

Meng

Stayed 1 night in Dec 2023

8/10 Good

dan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel for the money. Rooms were pretty clean. Hot and a breakfast not too bad. Would definitely stay here again
Stayed 1 night in Dec 2023

10/10 Excellent

Akshaya Anil

Stayed 1 night in Dec 2023

10/10 Excellent

Maheshkumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall goid stay
Stayed 2 nights in Nov 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 2 nights in Nov 2023

2/10 Terrible

tamie

Stayed 1 night in Nov 2023
Response from GM on 26 Nov 2023
Hii,We recently received your feedback regarding your stay at our motel. We greatly appreciate you taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations.Your feedback is extremely valuable to us as we strive to continuously improve our services.Your satisfaction is of utmost importance to us, and we hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Yours sincerely,SUNNY CHOKSHI,GM.

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Allen

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

larry

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
staff outstanding
Stayed 3 nights in Oct 2023
Response from GM on 31 Oct 2023
Dear Larry, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Sunni ChokshiGMQuality Inn6158595400

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was very helpful
Stayed 1 night in Oct 2023
Response from GM on 30 Oct 2023
Glad to hear that. see you soon

2/10 Terrible

LeShaye

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t go there
Room dirty .. no clean sheets.. had a horrible smell .. staff was rude
Stayed 1 night in Oct 2023
Response from GM on 30 Oct 2023
Thanks you for bringing these issues to my attention. I apologize for the inconvenience you experienced. we take your feedback seriously, and we will work to address and rectify these issues as soon as possible. Your comfort and satisfaction are our top priorities.

2/10 Terrible

Jacob

Disliked: Staff & service
The staff was rude as hell !!!!! But everything else was fine…
Stayed 1 night in Sep 2023
Response from GM on 30 Oct 2023
I apologize for the behavior of our staff. We appreciate your feedback and will address the issue promptly. Thank you for bringing it to our attention.

6/10 Okay

Me

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Meh
It was just ok. Refrigerator didn’t work well so we used the ice bucket full of ice and used the fridge as a cooler. Lots of outside noise, but how loud the AC was drowned it out. Stains on carpet. Beds were comfy. And not hotels fault but there was an arrest in the parking lot that night and another one in the morning.
Stayed 1 night in Sep 2023
Response from GM on 30 Oct 2023
Apologies for the inconveniences. We'll address the issues and strive to provide a better experience in the future. Thank you for your understanding.

2/10 Terrible

Lomieka

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Will never stay here again! The room my family and I were in had a strong odor. The air conditioner barely worked. The room stayed warm. The refrigerator never got cold and there was mold on the lamps. This stay was so uncomfortable that me and my family decided to leave a day early, which was upsetting because I still got charged for the day we were not there. So if you are looking for comfortability don't stay here.

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
The room was basic but clean and quiet. Only about 20 min from downtown. Lots of gas stations and restaurants surrounding the area. Definitely a good, more affordable option if you’re coming to Nashville!
Stayed 3 nights in Aug 2023

2/10 Terrible

Angie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

4/10 Poor

Janet

Disliked: Cleanliness
There were urine stains on the mattress cover. Very unhygienic.
Stayed 2 nights in Aug 2023

8/10 Good

Siguang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are nice. Breakfast is included.