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Reviews of Alibaba Hotel

3 out of 5
Alibaba Hotel
7812 Tue Tinh, Nha Trang

Reviews

7.4

Good

Rating 10 - Excellent. 4 out of 10 reviews" "
Rating 8 - Good. 2 out of 10 reviews" "
Rating 6 - Okay. 2 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 1 out of 10 reviews" "

7.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Gavin

Liked: Staff & service, room comfort
Disliked: Cleanliness
Nice place close to the beach
Nice place. A bit pricy but the level of service made up for it. The place was relatively clean but old and unfortunately, the only downside was that my room was infested with tiny cockroaches that came out of cracks in the wall and doors, under the bed and in the bathroom, mainly at night when it was dark. I had to keep the lights on at night so that it would deter them and I kept everything zipped up, closed and in the cupboard. This stopped me from having anything to eat or drink in my room because I didn't want to make the situation worse. There was nothing the staff could do, they gave me bug spray but it didn't really help. On a positive note, the staff, i.e. cleaners and the guys at the front desk, as well as the chef who helped at breakfast time were extremely polite and friendly. They also gave me an early check-in when I arrived and even kept my belongings safe for a few hours after my checkout as I had a late night travel planned. Also, the place was very conveniently located to the beach, literally a 2min walk which was perfect. Also, the wifi was pretty good. All in all, a nice place with the best part being the location to the beach.
Stayed 3 nights in Jul 2019

4/10 Poor

Tommy

Liked: Cleanliness
Was disappointed that the driver from the airport took us to a different hotel on instruction from someone else. We then had to pay a cabbie to get back to Alibaba. The room was small with two singles. The next day they offered a new room with partial ocean views with 2 singles pushed together. The next morning we had no cold water, plenty of very hot water. The breakfast cook was friendly, the receptionist male who spoke a bit of english tried.
Stayed 2 nights in Oct 2018

10/10 Excellent

Andy

Liked: Staff & service, property conditions & facilities, room comfort
Good budget hotel couple blocks from the beach
Good budget hotel near the beach with a lot of restaurants and street food near by. The only complaint was the housekeeping did not change the bed sheet. I stayed there for 4 nights, the bed sheet had not been changed once.

2/10 Terrible

Verified traveller

Disliked: Staff & service
Booked 2 rooms and got confirmation from expedia but they only have 1 room available. Hotel staff said they overbooked and made a mistake. But does not give us an alternative accomodation. Luckily i had relatives live in the city so i got to stay there. Otherwise I would have been stranded and slept on the street
Stayed 2 nights in Apr 2018

10/10 Excellent

My

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Few minutes from the beach. Room is very clean, large and comfortable. Quiet since it’s away from street. Excellent wifi even though one may not need it since data plan in Vietnam is so cheap, perhaps only for wifi tablet.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Les points positifs sont la propreté générale de l'hôtel. Le lit très confortable, la douche agréable. Le point négatif est que le personnel ne nous dit jamais bonjour ou ne sourit jamais. La dame de la cuisine nous surveille constamment pour que l'on ne mange pas trop mais en réalité c'est difficile de trop manger quand la nourriture n'est pas très bonne ou le choix très limité.
Stayed 10 nights in Jan 2020

8/10 Good

Mina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom
Hotel bom Pelo preço pago. Tudo novo. Sugestão: colocar uma prateleira na área do chuveiro para por o shampoo e sabonete. E uma porta para não molhar o banheiro todo. De resto Boa estadia. Café da manhã simples.
Stayed 1 night in Jan 2019

6/10 Okay

STEPHANE

Disliked: Staff & service

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Bra hotell men väldigt små rum
Bra hotell men väldigt små rum. Dessutom så finns det ingen riktig dörr till toaletten. Annars var det fräscht och bra för sitt pris

10/10 Excellent

SUNEUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 훌륭합니다.
작은 신축호텔로 관리가 굉장히 잘 되어 있습니다. 호텔 곳곳의 청소 상태가 좋고 룸도 깨끗하고 침대도 편안합니다. 주인분과 스텝도 친절합니다. 여행의 마지막 날 새벽비행기라서 잠깐 머물렀는데 위치가 좋습니다. 주변에 공사하는 건물이 없어 조용합니다.