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Reviews of BIDV Hotel & Conference Center

3.5 out of 5
BIDV Hotel & Conference Center
21 Hung Vuong St, Nha Trang, Khanh Hoa

Reviews

7.8

Good

Rating 10 - Excellent. 8 out of 31 reviews" "
Rating 8 - Good. 14 out of 31 reviews" "
Rating 6 - Okay. 6 out of 31 reviews" "
Rating 4 - Poor. 1 out of 31 reviews" "
Rating 2 - Terrible. 2 out of 31 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Eli

Stayed 1 night in Feb 2024

8/10 Good

debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. 5 min walk to the beach. Simple but nice buffet breakfast included. Clean room.
Stayed 4 nights in Aug 2017

4/10 Poor

phillip, melbourne australia

Disliked: Staff & service, property conditions & facilities
run down hotel
this hotel is a very old and run down. when I arrived the hotel does not even have porters at reception or front entrance to assist with luggage. the front entrance involves walking up a flight of stairs [about 12 steps] which is difficult lugging your cases up. after checking in and seeing the room I was given I went back to the reception desk to request an upgrade to a better room[ which I was prepared to pay for] the male receptionist was not at all helpful and claimed they were fully booked out . this I later realised was not the case as the hotel was not even a third occupied. the dinning room was not available for evening meals which they claimed was closed for repairs[more likely the occupancy level would not justify it opening] this hotel should only be rated at one star

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities
We had an early check out since we had an early flight. They promised a breakfast pack however it did not arrive. When we went down to the reception desk for check out, we asked for the breakfast pack but they had no idea what we were talking about. By the way, he was sleeping and the reception area completely switch off at 5.15am! The taxi was booked at 5.30am with the hotel directly.. we were told that transfer is booked for 5.50am for which we were going to be late for our flight..

6/10 Okay

Verified traveller

close to most major attractions
This is not a 5 stars hotel but it has everything you need for short term staying. It's near to most attractions.

6/10 Okay

Carmen, Canada

Disliked: Room comfort
Great location to beach, about 7 min walk. It was also close to the place where we signed up for bike rental and snorkeling half-day. I won't call it a 3.5 star hotel. More like a 3 star hotel. It looked like more of a centre than a hotel. The bed sheets were thin and the pillow was flat. The walls were not polished as I would expect in a 3.5 star hotel. AC was quite noisy and the windows were opened when we first came in our room. A bellhop didn't greet us when we arrived, but the receptionist was very friendly. The breakfast had great cold meats and a great noodle bowl.

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, central to everything. Breakfast included. Comfortable bed. Reasonable price.

6/10 Okay

DUC, Ho Chi Minh city

Liked: Cleanliness, room comfort
Disliked: Staff & service
Reception / lobby service was not in good condition when checking in. The room condition was good but this very poor welcoming made me uncomfortable during my staying.

10/10 Excellent

George, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff
All staff were exellent.facilities and food were good. Room spotless

6/10 Okay

Travel to Vietnam, USA

Liked: Cleanliness, room comfort
Decent Hotel for Price
It accommodated our needs for our trip. We didn't spend too much time in the hotel as we were travel around the city and in the surrounding areas for our four days in Nha Trang. If you're looking to spend a lot of time in the hotel, this is definitely not the one to stay at. The rooms are clean. Here are the things which I feel would have improved our experience: f1) they kept our passports during our stay. While most hotels we stayed ask for it, we asked if they can make a copy and they were okay with that. However, BIDV insisted on keeping our passport. 2) since there is a gap between door to room and hallway, it gets pretty loud of people are talking in hallway. 3) that gap also allows all the smoke to come in room when someone is smoking. 4) internet is spotty ALL the time. We ask them to take a look at it but it did not get better.

10/10 Excellent

Val, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel! very recommended!!!
Good hotel and reasonable price!!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
従業員はいい人ばかりだが建物が残念
Stayed 2 nights in Feb 2019
Response from BIDV HOTEL AND CONFERENCE CENTER on 13 Feb 2019
Thank you for your feedback. BIDV Hotel always try to improve our services to make all customers happy and satisfied. Hope to see you again!

6/10 Okay

Verified traveller

Stayed 10 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Petit déjeuner buffet médiocre
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveller

8/10 Good

Verified traveller

Liked: Room comfort

8/10 Good

Dong hoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet hotel at quiet location. Doesnt look like normal hotel when you arrive there but they have all hotel service. Room was big.

8/10 Good

YOONJUNG, 서울

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BIDV 재투숙 의향 100%
가격 대비 깔끔하고 편안하게 쉬다왔답니다. 저녁 늦게 도착한터라 저렴하면서도 조용하고 편한 호텔을 찾고 있었는데 탁월한 선택이었네요. 다음날 조식이 뷔페가 아닌 선택메뉴라서 대가족 9명이었던 저희 가족이 다소 방대한 양의 메뉴 고르기에 헤매긴했지만요 ^^ 공항에서 타고온 택시에 핸드폰을 놓구 내렸는데 프론트 직원들의 적극적인 도움으로 무사히 건네 받을 수 있었던 기억은 진하게 남아있습니다.

8/10 Good

Juergen, Österreich

Liked: Cleanliness, property conditions & facilities, room comfort
Gutes Hotel in Strandnähe
Gute Lage (2 Min. zum Strand), freundliches Personal, gutes Frühstücksbuffet, aber Zielgruppe sin nunmal Geschäftsreisende, daher keine Bar, keine rooftop terrace, ken Pool

8/10 Good

Li, 中国

Liked: Cleanliness, staff & service, room comfort
还行
位置很好，离新咖啡很近，离海边也只有几分钟步行路程。房间还行，这个价格应该还有更好的选择。

8/10 Good

nayeon, 대한민국

Liked: Cleanliness, staff & service, room comfort
만족스런곳입니다
해변이나 주변맛집 야시장과 위치가 가깝고 가격대비 만족스러운 곳입니다. 3성급호텔에서는 만족스러운 서비스입니다.

8/10 Good

Yoon JU, 한국

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절한 직원
직원들의 친절함이 만족스러운 호텔..

8/10 Good

RYU IL SANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Светлана, Сочи

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Даже лучше, чем думали
Когда бронировали этот отель отзывов о нем было очень мало. На свой страх и риск забронировали пару номеров Делюкс. Ожидания не только оправдались, а было все еще лучше, чем ожидали. Номера просто огромные, кровати, балконы тоже соответствующего размера, в номере есть все необходимое (тв, кондиционер, холодильник, чайник, чайные наборы, фен, мыльные принадлежности, зубные щетки, расчески и т.д., тапочки) Убирают каждый день, независимо от чаевых, все убирают и меняют. Завтраки очень достойные, голодными не останетесь. Персонал очень вежливый, отзывчивый, стремятся во всем угодить. Расположение так же очень удобное, расположен на второй линии, прямо в центре европейского квартала, до моря 2 минуты пешком, все клубы, кафе, рестораны в шаговой доступности. По поводу шума вокруг отеля, нас ни разу не разбудила ни стройка, ни звуки музыки и т.д., во время нашего прибывания все было тихо и спокойно, если кто и шумел так это мы ;))) Всем рекомендую этот отель! Спасибо сотрудникам и менеджерам BIDV Hotel & Conference Center за качество и комфорт, так держать!!!!!

10/10 Excellent

HSJ, 대한민국

Liked: Cleanliness, staff & service, property conditions & facilities
위치가 매우 좋음
위치도 좋고, 직원분들도 모두 친절합니다. 그리고 객실도 매일매일 깨끗하게 치워주고, 조식도 나름 가짓수도 괜찮고 맛도 좋습니다. 다 좋지만, 한가지 아쉬운 점이 해변뷰로 신청했는데, 방도 해변이 보이는 방이 맞다고 했는데, 정말, 눈꼽만큼 보입니다. 바로 앞이 엄청 큰 호텔 공사현장이라, 아침에는 많이 시끄럽고, 그 호텔때문에 전망이 가립니다.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Виктор, Саратов

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличные завтраки
Современный стильный отель с отличными качеством обслуживания.

10/10 Excellent

Надежда, Московская область

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Потрясающее обслуживание
Отель очень понравился! Новый отель,расположен на второй улице, в европейском квартале, все новое ,кондиционеры работали безшумно . В номере чайник есть и каждый день на столе оставляли кофе, чай, воду. Уборка номера на 5 и каждый день незаметно проходила. Приходишь с моря, а у тебя красиво заправленная кровать, все чисто и свежо! Обслуживающий персонал очень внимательный, особенно девушки на рецепшен , всегда подскажут, с улыбкой встретят и проводят! У моей подруги было день рождение и ей вечером вручили именной торт, было очень приятно! Завтраки прекрасные, было все, даже супчики и омлет отдельно повар с улыбкой готовил! Выпечка, фрукты, блинчики с мясом , картошка во всех видах, рис, лапша и даже йогурт домашний был! Небольшой минус ,это стройка напротив отеля, но она особо не мешала. Очень не хотелось уезжать из этого отеля, сейчас живу в отеле по соседству, потому что во время не продлила бронь , а мест в отеле не осталось. И теперь мне есть с чем сравнить! Большое спасибо всем сотрудникам отеля за их приветливость! На следующий год поеду только в этот отель!
Response from BIDV Nha Trang hotel on 21 Feb 2014
Dear Ms. NADEZHDA , Warmest greetings and thank you very much for your highly appreciation to our hotel as well as our hotel staff We were happy to have you stayed in our hotel and hopefully we could welcome you and your family again in the near future. Warmest Regards, BIDV Nha Trang hotel

8/10 Good

Walter Andreas, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neues Hotel in der Anfangsphase
Das Hotel wurde eben fertiggestellt, bezogen und ist organisatorisch im Aufbau. Die Rezeption, sehr freundlich und kompetent, hat sich bereits beim Check-In im Voraus entschuldigt, falls etwas noch nicht rund laufen sollte. Kurzum, ich hatte keinerlei Einschränkungen aufgrund der organisatorischen Aufbauphase.