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Yutorelo Toyako

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Twin Japanese Style Room, 2 Bedrooms, Non Smoking | Down duvets, in-room safe, desk, free WiFi
Twin Japanese Style Room, 2 Bedrooms, Non Smoking | Down duvets, in-room safe, desk, free WiFi
Down duvets, in-room safe, desk, free WiFi
Down duvets, in-room safe, desk, free WiFi

Overview of Yutorelo Toyako

Yutorelo Toyako

3.5 star property

3.8/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Breakfast available
  • Business services
  • Housekeeping
78 Toyako Onsen, Toyako-Cho, Abuta-gun, Toyako, Hokkaido, 049-5721

Explore the area

  • Popular LocationToyako Hot Spring10 min walk
  • Popular LocationToyako Forest Museum12 min walk
  • Popular LocationUsuzanfunka Memorial Park2 min drive

Room options

About this area


Located in Toyako, Yutorelo Toyako is in the historical district and on the waterfront. Showashinzan Ropeway and Zenko-ji Temple are notable landmarks, and the area's natural beauty can be seen at Usuzanfunka Memorial Park and Showa-shinzan. Take in the nearby slopes with cross-country skiing, downhill skiing and snowboarding, or try out other outdoor activities such as snowmobiling.

What's nearby

  • Toyako Hot Spring - 10 min walk
  • Toyako Forest Museum - 12 min walk
  • Usuzanfunka Memorial Park - 2 min drive
  • Showashinzan Ropeway - 10 min drive
  • Showa-shinzan - 10 min drive

Getting around

  • Toya Station - 12 min drive

About this property

Yutorelo Toyako

Transformed 3.5-star ryokan by the lake, renovated in 2017
At Yutorelo Toyako, you can look forward to an indoor mineral hot spring (onsen), shopping on site and a garden. In addition to a library and a snack bar/deli, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Local cuisine breakfast (surcharge), free train station pick-up and hot springs on site
  • Free newspapers, 2 meeting rooms and a TV in the lobby
  • Guest reviews speak well of the helpful staff
Room features
All guest rooms at Yutorelo Toyako have thoughtful touches, such as climate-controlled air conditioning, as well as amenities, such as complimentary wireless Internet access and safes.
Extra amenities include:
  • Fridges, heating and daily housekeeping


Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free off-site parking
  • Free return train station shuttle

Food and drink

  • Local cuisine breakfast available for a fee daily 7:30 AM–9 AM: JPY 1980 for adults and JPY 1980 for children
  • Coffee/tea in a common area

Things to do

  • Hot springs
  • Shopping

Family friendly

  • Children's games
  • Children's toys
  • Fridge
  • Snack bar/deli


  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Turndown service

Business services

  • Meeting rooms - 2


  • Garden


  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 6:00 AM to 10:00 PM
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant


  • Designated smoking areas (fines apply)
  • Renovated entire property – April 2017
  • TV in lobby

Room amenities


  • Air conditioning (climate-controlled)
  • Down duvet
  • Heating


  • Shower/bath combination


  • Flat-screen TV

Food and drink

  • Fridge


  • Desk
  • Phone
  • Safe
  • Turndown service

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95% of travellers were happy with check-in
Check-in from 3:00 PM - midnight
Minimum check-in age - 18


Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - midnight
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: JPY 1980 for adults and JPY 1980 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property

Property is also known as


Frequently asked questions

Is Yutorelo Toyako pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at 洞爺湖溫泉理路日式旅館?

As of 26 Sept 2022, prices found for a 1-night stay for 2 adults at 洞爺湖溫泉理路日式旅館 on 3 Oct 2022 start from HK$591.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Yutorelo Toyako?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Yutorelo Toyako?

Check-in is from 3:00 PM - midnight. After-hours check-in is not available.

What time is check-out at Yutorelo Toyako?

Checkout is at 10 AM.

Where is Yutorelo Toyako located?

Situated on the boardwalk, this ryokan is within 1 mi (2 km) of Toyako Forest Museum and Usuzanfunka Memorial Park. Showashinzan Ropeway and Showa-shinzan are also within 6 mi (10 km).

Can I cancel my reservation for free at Yutorelo Toyako and receive a full refund?

Yes, Yutorelo Toyako offers free cancellation on select room rates, because flexibility matters! Please refer to Yutorelo Toyako cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings



Rating 5 - Excellent. 24 out of 69 reviews
5 - Excellent 35%
Rating 4 - Good. 22 out of 69 reviews
4 - Good 32%
Rating 3 - Okay. 12 out of 69 reviews
3 - Okay 17%
Rating 2 - Poor. 7 out of 69 reviews
2 - Poor 10%
Rating 1 - Terrible. 4 out of 69 reviews
1 - Terrible 6%




Staff & service




Property conditions & facilities



5/5 Excellent

Walter, Pittsfield
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a beautifully designed hotel. Great ambiance. The staff are extremely courteous and efficient. Great find.
Stayed 1 night in Sep 2022

5/5 Excellent

Maxine, Brisbane
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Japanese style room. Good location, short walk to restaurants and good view of the daily fireworks.
Stayed 2 nights in Feb 2020

3/5 Okay

Verified traveller
Travelled with family
Look forward for renovation
Stayed 1 night in Oct 2019

5/5 Excellent

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like: It was a Ryokan!!! Dislike: Not sure if because of the season, but most nearby restaurants were not open. 7-11 became our best friend. 😅
Stayed 1 night in Sep 2019

2/5 Poor

Joe, Hong Kong
Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Wifi sucks though asked the staff to fix; very disappointing
Stayed 1 night in Aug 2019

3/5 Okay

Sarah, Sydney
Travelled with group
Liked: Cleanliness, staff & service
Triple room had two twin beds and a single futon on floor. Bathroom was Japanese shower with seat and mirror. Should specify on reservation.
Stayed 1 night in Aug 2019

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
This is an older hotel no question. Our room was clean and roomy for Japan (two adults and a 6 foot teen for well). Ladies Onsen was lovely. The lounge downstairs looks on a beautiful garden and was a great place to relax. Central location, staff helped us find laundromat across street. Only complaint- musty smell in room, slight smoke odor in elevators
Stayed 3 nights in Jul 2019

4/5 Good

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

5/5 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Dinner and breakfast were included and delicious. Short walk to fireworks at the lake. One staff member seemed inept to me. He told me the only luggage transfer form they had was the pay on arrival, rather than the prepay that I did everywhere else. The hotel that received my bag didn't like paying the bill before I got there, but thankfully they did. All the other staff were helpful and bright.
Stayed 1 night in Jun 2019

2/5 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
The place is a bit old
Stayed 2 nights in Jun 2019