North America Romantic Hotel

"Amazing building, central location, fabulous room! Will return "

"Staff great, room clean, "

"The staff is absolutely amazing! They will greet you with a smile every single time!! The room itself was VERY outdated. Our room was also very dirty for some reason and the tub AND toilet leaked. When we stayed (march) they were still on “winter mode” meaning the room was disgustingly hot to the point where we were sweating! The maintenance guy was very nice and opened the windows + asked them to bring us a fan. Views on the 35th floor were nice but windows were dirty. The staff was the only thing making the experience feel good. "

"Rooms were clean, and staff was very accomodating :-)"

"Big room for Times Square. Very clean and great view."

"Location was perfect! Walking distance to Central Park, 5th ave, Broadway, Times Square. Very clean. Terrible show water pressure. I wish they had a restaurant for dinner. They have a bar. Breakfast buffet is great! Gym was pretty good. I wish they had two of each machine and that they’d put the air conditioner on higher and that there were a stock of cups for the water cooler (it was 8:00am and none left). Lots of cardio options! Open 24 hours. You have to take elevator from fitness center to 5th floor lobby depending on the floor you’re on..then walk to a different elevator to get to your floor. We were floor 26. (Apologies to the crowded elevator and lobby for having me have to crowd into the elevator after my run)…speaking of elevators… oh boy. Plan an extra 10 to 15 minutes when you have to take the elevator. It’s a crazy system. You indicate your floor, are told which elevator to take and then wait…and wait…sometimes when it finally arrives, it is full and you have to wait and wait again. It was annoying and we had to plan our morning with factoring in elevator time. Thumbs down on that! Occasionally, a nice staff person would come by to say that the service elevator could be used,(so you know it’s bad). Staff were nice and helpful overall..from the waiter who remembered from the day before that I liked my coffee with my food not before, to the baggage guy who told me about the voucher we could get from front desk to store our bags. Excellent stay over all !"

"There are a lot of great things about this hotel: the wine and entertainment nights in the lobby, the location, and the responsiveness of the staff when on site. We needed to request a fridge and more blankets and they brought them up right away. The accessible room was quite large and suited our accessible needs. The disadvantages: the room was very loud all through the night as there were trucks and work going on all through the night. The room was very cold by the windows as the windows aren’t well insulated. When we turned the heat up there was a lot of banging as a result. Also, the room would be much cozier if there were lamps or if the lights were on separate switches. The grab and go breakfast had very limited gluten free options. I would only stay at this hotel again if I booked on a higher floor in a more traditional room."

"Our stay at Park Central Hotel New York was lovely. Be sure to check it out!"

"The bed was incredibly comfortable! The room was very clean! However it did cost me $42 for 2 coffee w cream, and 2 small bowls of fruit salad. Felt that was excessive Staff was very nice, super helpful! "