搜尋北部海岸度假村

「只有一樣嘢不好：跟前台說我們的電話壞了到最後一天都還是沒有人來修理」

「Great buffet! Love the desserts!. They have good activities through out the day starting at 10:00 am. At night great music. We had one night DJ second night live music.」

「The hotel is very nasty, people treat you bad, and they sell something that they won’t provide to make you take a membership in order to be comfortable with the bare minimum, the food it’s terrible and don’t represent Dominican culture. Juices are not natural and they open the door to us, before the time of checkout」

「En servicio al cliente son mil de mil, la propiedad está bien hermosa e higiénica y después que se termine de remodelar va estar mil de mil」

「Worst experience we had. Don’t go there!」

「The staff is great and very friendly. However, the property needs a little maintenance. Very peaceful and you can relax if that's what you want. Food is okey. People go to resort to eat and drink and spend time with my family. I ate when I was hungry wherever they had and it was delicious. In my opinion, you get what you pay for. If I could, I would come back.」

「The staff was great」

「Ojo no es un lugar real es una forma de robo no es una estadía 」

「The front desk staff was very rude and unprofessional. Unfortunately, the room was also infested with flies, and we had to deal with them throughout the entire night. This made our stay extremely uncomfortable and disappointing. I expected a much higher level of cleanliness and professionalism from the hotel.」

「The Staff were rude and disrespectful. We tried to explain the situation amicably but they did not try to compromise or make us their customer feel welcome. We booked a 1000 sq ft room with 2 available beds shown in pictures but instead were given a room less than half the size. Obviously we weren’t happy but instead of trying to solve they escalated the situation by telling us they could not do anything to accommodate the reservation seeing as though the room they gave us only had one bed. Also...

「Subject: Reservation Cancellation and Refund RequestDear Puerto Plata Lifestyle I am writing to inform you that we will not be able to attend the hotel under the current conditions provided. Despite multiple attempts via phone and email to cancel due to misleading advertising and unclear refund policies, we have not received any response.We kindly request a full refund of the amount paid for the reservation, as well as reimbursement for any incurred expenses. Furthermore, please be advised that...