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“早餐太过单一，每天重复，客房的设施如浴缸、空调等太老旧了，有噪音。房间隔音不好，影响睡眠。”

“staffs were nice and helpful. But the hotel itself was old, bedding was clean but too small couldn’t fit the king size bed. The room has very poor soundproofing, and noises from the hallway can be clearly heard. The facilities are outdated and do not justify the $400+ per night rate.”

“English Complaint Draft The curtains offer poor sunshade. Sunlight comes through clearly at 6 a.m., and they cannot be fully closed. The old-fashioned air conditioner is extremely noisy. There are also cockroaches in the room. What's more, parking fees are charged in advance, yet we are told there are no available parking spaces. Do you need me to simplify this into a shorter version, or a more conversational version?”

“一切很好,下次再來”

“Very good ”

“The room was clean. We had an issue with the toilet and it was fixed right away.”

“這是間民宿，下午4-6點櫃臺check-in,乾淨但沒空調，浴室燈昏暗，馬桶蓋立不起來，最誇張是標價us$100,下訂後外加稅金和清潔費：$109而且不可取消，總共：$209，感覺被騙了！”

“Living here is very surprising, with two rooms and three bathrooms, the most comfortable place to live in Hawaii. The children said they must stay a few more days next time!”

“House is big, not far from downtown, save and peaceful. A bit of annoying with the 4:00pm to check in and 10:00am to check out.”

“便宜，老板人也不错。但是没空调，旱厕，全是蚊虫，夜里全是虫子的叫声，不容易睡着。”

“A Slice of Paradise: Unmatched Hospitality in Kona! If you are planning a trip to the Big Island, look no further than the Mango Sunset Bed-and-Breakfast in Kona. From the moment we arrived, we knew we had found a truly special place, but it was our incredible hosts, Gene and Kriss, who turned a wonderful vacation into an unforgettable, once-in-a-lifetime experience. World-Class Hospitality Gene and Kriss are, hands down, the finest hosts we have ever encountered. Their hospitality is……

“酒店位于海边，交通便利，房间干净，晚上海浪很大，早上在阳台就可以看海景，边吃早餐边看海景！漂亮极了。房间里很有一张很大的沙发床，一家三口住是最好的了！”

“room is very small and old.”