搜尋北岸公寓度假村

「Great stay once again.」

「The food at The Palms Resort was good, and overall the stay ended up being okay. However, the first room we were given was dirty and had roaches, which was very disappointing. After bringing the issue to the staff’s attention, they moved us to another room the following day. The second room was much cleaner and definitely made the rest of our stay better. One thing I found inconvenient is that there are no phones in the rooms, so if you need to contact the front desk, you have to physically...

「Excellent breakfast- staff was very helpful- very clean/ a view u will never forget/ extremely comfortable beds- highly recommend staying here」

「The hotel room's air conditioning was not working properly, so the room never got as cool as we expected. In addition, there was a lot of noise coming from the street throughout the night, which made it difficult to get a good night's sleep. Parking was also inconvenient since we had to park on the street. The only staff member who really stood out was the security guard. He was very friendly, gave us clear directions about where to park, and helped us find our room. His kindness and helpful...

「Even before we arrived, we already felt so welcomed. We were greeted in the parking lot and helped with our luggage. Check-in was very quick and smooth. They took our luggage to our room and showed us how everything worked and where everything was located. The hotel smelled absolutely amazing—everything felt so fresh and inviting. It was also very peaceful and quiet, which was exactly what we were looking for. The hotel was very clean, the hospitality was wonderful, and the décor was...

「The location was absolutely stunning. Pictures do not do justice! The only thing I can suggest is communication could be better. We had an emergency where we needed to contact the property. We could not get in contact with anyone for a few hours. The only means of good communication was through the messaging system on Expedia. The only other thing is that the on-site Bar did not open the entire time. However, the restaurant below was immaculate and is highly recommended!!!! Overall we had an...

「Room was NEVER cleaned over 6 days despite sign in room saying they would every third day. Shower door would not close, and after asking for it to be fixed three times, we gave up and asked for extra towels to put on the floor. Upon arrival no hand towels, face cloths in room and no soap in shower dispenser. There was a coffee pot, but no coffee or cups. Had to go to desk for that. They didn't have any towels, but did provide some coffee, but no cups- said it would be dropped in our room...