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"Follow through is a problem at this hotel. Room was over the event space, so every night there is loud music below. The matter was brought to the staff at front desk, and I was told they will get me another room, and I never heard back. Restaurants have great food, but service is below average on all. Brought it up to their attention, I was told “thanks for letting us know” Asked to speak to the hotel manager, no one reached out. Followed up again, and they had the food and beverage manager LVM for me. One attempt. Unfortunately, very disappointed with this property. Based on my experience, I can’t recommend this property to anyone. "

"Pack lightly, Tropical Loft has everything you need. Home away from home. Ginger responds very quickly and is a wonderful host. We Enjoyed the beautiful condo."

"Great location and very clean and nice property. Loved being close to the beach and enjoyed the property and how comfortable it was. The property has beach chairs and umbrellas and snorkeling gear which was helpful. You can walk to Turtle Bay and the AC units work great. Close to beaches and food places. Questions and concerns were answered quickly."

"the young man who checked us in that night was awesome!"

"I cannot gush enough about this adorable house! It is the quintessential North Shore experience. Waimea Bay and Valley are beyond gorgeous. The valley had a lovely farmer's market and garden tour with wild peacocks roaming about. We swam at the base of waimea falls too. They charge money to rent life jackets but the price is reasonable. The whole experience was magical!"

"This property was perfect. It was supplied well and had everything we needed. It even had stuff for the beach! We loved staying here!"

"Great! Clean. Easy. Quiet."

"This was the most magical location! The property was clean, well stocked and so cute! The best part was sleeping right next to the ocean with the breeze and sound of the waves! We loved our stay!!! The hosts are wonderful to work with and quick to respond! "

"One of the bathroom lights wasn’t working"