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"On arrival into Llandudno (approx 1pm) it was a lovely day and as schools in the area are still on Easter holidays street parking in the town centre was impossible to attain. In desperation after cut long town several times I accessed the hotel to enquire if it was possible to utilise the hotel car park. The receptionist was very helpful. Once we had checked in soon after 3pm we found the corridors exceptionally warm but fortunately we were easily able to open the window in our room. Whilst our room was fine (& had a pretty decent walk in shower) it was a distance from the lift and involved descending a few steps then ascending another set of steps. As I have knee problems I struggle with steps so if we return I would need to request a room on the same level as the lift however the receptionist was very helpful so I dont envisage this being a problem."

"Another stay at the Quay hotel where the staff were as excellent as before - exemplary service."

"Lovely staff, really clean, just wish we’d have stayed longer "

"Yet another great stay at the Castle! Rooms always clean and warm, Staff always friendly. Hope to see you again next month!"

"It was a much needed night away. Very clean and comfortable with lovely views at the front of the hotel -dual aspect. Had a noisy neighbour,(child on phone), but it settled down. Downside was in places the floor seemed uneven and very squeaky but as it was just one night this was fine."

"They were a very focused operation offer high standards with professional service."

"Had a wonderful experience during my stay. The staff were well-mannered, helpful, and provided all the necessary instructions clearly and efficiently. The room was well maintained. The restaurant service was also commendable with good food and timely service. Overall, a calm and quiet place - perfect for couples looking for a peaceful getaway."

"It was amazing our stay, nice location, clean rooms, nice staffs. We loved our stay over here and will definitely comeback again in near future."

"Wonderful lodge , spacious clean and very comfortable with an outside area. 5 stars all round. I thought the front doors could do with a little care and paint but otherwise everything was perfect "