Northern Norway Family Hotel

"Our only negative was how long it took to check in. It seemed like the clerk had a whole lot of screens and questions that had to be filled out. They worked as quickly as possible but just had so much that had to be completed before we got our key. "

"The staff was great. You need to know to ask for a spot with a vehicle charger if you have an electric car. If it is hot out, you will be hot as there is no A/C. We did not leave the window open because of the concert outside and the sea gulls in the morning (would be too loud). The shower is very small. Breakfast is traditional and nice."

"The rooms were very clean and comfortable, location was perfect, the staff was amazing and the breakfast buffet delicious. Highly recommend!!!"

"Everything it was ex"

"Didn't like the fact that the hotel had no parking of its own. Another business (Apcoa Automatbetaling) offered parking next to the hotel, and I did pay $30.01 per day for the two days that I parked my rental car there (though I could have paid for smaller chunks of time between my forays out and about).... I had no idea how to work the pay machine, but I wasn't bashful about asking kind passers-by to help me, and they kindly did...."

"Conveniently located in the center and good breakfast "

"Very clean room with spacious bathroom. Heating in both worked very well. Excellent convenient location across the road from the main ferry terminal (for the Hurtigruten and Havila coastal voyages) and Airport Express Bus stop. Local bus stops, supermarket, shopping mall with pharmacy, Tromso's pedestrian high street (Storgata) and northern lights tour meeting points are all within 5 minutes walk. My arrival was delayed by 17 hours due to the last minute cancellation of 2 long haul connections by the airline but the hotel held my room booking for me when I messaged them en route. The included buffet breakfast was excellent! Andy at the reception desk was very kind and nice when I finally made it to check-in at 12 midnight. He told me where I could walk along the waterfront to see the northern lights. After an exhausting and unexpectedly stressful 45 hour journey and 4 flights, it was a welcome relief for check-in to go so smoothly. Note: Photos on the hotels.com and official hotel website showed the double standard rooms have sea views but this is not the case. Room 728 has a slightly obstructed city view. "