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"Wonderful hotel, unique experience. Loved every minute of the onsen’s, the spa, and Hakone."

"Cannot recommend this place enough. Wish we stayed more than 1 night! free ice cream vending machine and lovely onsens that switch between men and women each day that are both gorgeous. Come here to relax, go on beautiful hikes and appreciate life. Plus the breakfast and dinner buffets were incredible with things like unlimited ikura, crab and streak! 119237272/10 "

"Very nice japanese style room and private onsen is worth it"

"Nice and clean rooms with firm beds. Excellent breakfast included. Had a good stay with family before heading into Hakone the next morning. "

"The room is gorgeous with spacious living room. We enjoyed everything, from onsen, kitchen island and the dining area. This is a perfect hotel for relax and enjoying. The only drawback is that there's not much nearby. Also a little unsafe walking from the station, as the hotel is located along the curve road with cars and trucks approaching fast. We ended of calling cab every time since returned in the evening. "

"Staff was attentive, prompt, and kind. I stayed for four nights; one night I had forgotten to book a time slot for the onsen, and they still made sure I had one later in the evening. Above and beyond. Thanks! "

"This is an experience I wholly recommend to all coming to Japan. Exceptional staff who did a great job describing the amenities and things to do from the check-in. As well as an amazing view of mount Fuji. The roof-top Onsen was a once in a lifetime experience for me and my friends and a memory we all cherish. The garden was also beautiful and great place to walk around and enjoy nature in during the day and night. The only bad part was leaving. "

"Beautiful, comfortable room and fantastic dining service. We were extremely happy with our river view room, and used our private onsen multiple times. The thermal spring spa was also a real delight. "

"Our room was awesome with a private onsen. Breakfast was great with lots of choices. "