Observation Hill hotels in Duluth

"Great experience!"

"Large room and bathroom. Beds and bedding were comfy. Very nice motel with a great location. "

"Loading zone was used up by an employee. Had to pay $7 in a parking ramp just to access property to drop of luggage. Then at check in I was suspicious room was even cleaned. Cleaner was finishing vacuuming. I was TOLD the room was cleaned. LIE! Dried urine on floor by master bedroom. Even after they cleaned it had lingering smell, that they knew about. Dirt all over the floors, finger prints every where. Kitchen not wiped down. They came back and did clean some while I was there. Did find a hair in the linens, and they did change. I know happens with washing laundry and static. But I noticed the bed rocked when she was changing sheets. I went downstairs and was told oh I hope that wouldn't be a problem. Seriously?! Why was this room available to book!!!!"

"We were told the shuttle ran on Sunday until 6 and when we called to get picked up from the airport they said it was 4 so we had to figure out different transportation "

"Staff is very kind!"

"Not sure why, the last few times we’ve stayed here the pool has been out for days out of the trip. Sauna is missing pieces. Communication to guests about amenities is not followed through upon when stated. It’s clear some staff don’t care. And it’s clear some staff are truly trying. Also, what happened to the waffles. "

"Was not told the pool would be out of service. The price reflected a nice pool, was offered a $25 per night refund but was not able to receive it since it was booked thru Expedia. Vouchers for places we couldn’t use. Will NEVER EVER use Expedia for comfort inn AGEIN. Do you understand!!??!! "

"No laundry on site"

"Staff was friendly and the property was clean. Parking was easy and convenient. Shampoo and conditioner bottles were empty. Breakfast area was crowded and small. We did not eat."