Oceanside Spa Hotel

"When I first checked in the front desk clerk stated that she could not accept the card had for the deposit. Stated that she was gonna cancel my trip. I walked out a little upset. Then later called and stated I will have another guest with a card that they will accept So I can check in. When I returned with my other guest , they accepted the same card that I had earlier. It was a big inconvenience, and I felt like the the receptionist from the first time I checked in was being very microaggressive. The second reception leader in the day I believe her name was rosa was extremely helpful more helpful than the first. She stated that the card I had was accepted and I don't know why the first receptionist stated that it wasn't. It was hours of inconvenience when I could have checked in the first time. If I do end up looking again it is only because of the second receptionist Rosa."

"I wasn’t impressed with the cleanliness of the shower. The bedroom was minus a lightbulb and management didn’t seem concerned. That same electrical outlet didn’t work. Overall, I would stay elsewhere."

"Staff"

"I have nothing negative to say"

"On Sunday morning 5/3 I went to get my family breakfast around 9:20am. There was one person in front of me. There was one woman working, after she took the order in front of me, I was told it would be 10 to 15 minutes before she could take my order & that there is a Denny’s across the street. I responded to her saying, you are actually going to send me away? I patiently waited & after the 10 to 15 minutes I asked her are you ready for me & she said no. I went to the front counter & there was two employees working & let the know she is refusing to take my order & this point it was 9:57. I was given vouchers for two meals & did door dash to get my breakfast which took another hour. Very disappointing! Plus two family behind me left as well."

" Breakfast was fresh and good "

"Everything was good. Clean room, friendly staff, etc… the place was overall a good stay, it was maintained well, location was good, and the free breakfast was… free breakfast. I had 2 issues, the noise, and the bed. The bed was uncomfortable, like the same kind you get at an old motel kind of uncomfortable. And the walls are thinnn, you hear everything going on around you. I’ve stayed at dozens of hotels and this one was particularly loud, hearing any amount of footsteps, dogs barking outside, cars going by, etc… With all of this in mind, it is 100% worth the price tag, and I would absolutely stay here again if ever necessary."

"gym was closed and wasn't told upon booking, sliding glass door in room didn't lock, key pad didn't work on a wing we needed to get into"

"Great stay"