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"The shuttle bus service from the station was fantastic. All their people were very friendly and helpful. We had the best view of Mt. Fuji. The hotel surrounds were beautiful gardens kept immaculately. We would highly recommend this hotel. Lovely spacious rooms too. Shower over bath thouh. Also lake not far to walk. and tourist bus service to the lake areas, etc. And to the kimono museum; must see. The Kawaguchiko station is very crowded with hundreds of tourists but efficient service to get through. Make sure you book your train ticket seat. Train very crowded. "

"View! Mt.Fuji view was excellent."

"The room with the mountain view is amazing! Even the lovely public bath has a mountain view. So close to FujiQ Highland. Convenient bus stop that connects to other areas around Kawaguchiko! Room is quite spacious for 2, with a table & 2 chairs to chill by the large windows. Will definitely stay here again!"

"Room was big enough for two. The free buffet breakfast was delightful. And the shuttle bus to the train station was so easy and convenient."

"Everything is excellent "

"Amazing property built into the hillside. Rooms have phenomenal views of Mt Fuji. The staff is excellent, providing great service. Delicious food, too!"

"My partner and I loved our traditional stay. The staff were very welcoming and accommodating. We had an amazing time site seeing the 5 Lakes and soaking up the views from our hotel window. Highly recommend. "

"No review "

"Very impressed with this property. The spa services were phenomenal! "