Newport Old Colony and Newport Railway Hotels

"Upon arrival we were upgraded to a suite which was very nice. The only issue with the room was the lighting. There was only was light in the living room area and one light in the bedroom. Otherwise it was a very nice room. "

"Location was the only great thing about this hotel. Felt like low budget motel with low quality materials. The mattress was possibly one of the WORST sleeping experiences of my life, i was SINKINGGGGG into the floor. One day water spilled on mattress and we asked for house keeping and they literally took 2-3 hours to come and change the sheets. NOT worth the price. "

"The Vanderbilt is fabulous! The building is beautiful- the sleeping rooms and the lobby and dining areas. After a day walking down Bellevue Ave, it was great to go to the indoor pool and relax. The gym was clean and had all the necessary equipment. And the staff was welcoming and helpful. It was a great stay!"

"the property was welcoming to pets"

"Bought two rooms for me & my friends- when I called they said unfortunately they have no connecting rooms but we were placed side by side. 1st my friends got a noise complaint for music……. It was 10:30pm on a Friday night during St. Patrick’s day weekend….. I thought that was absurd. It’s a weekend if I were other guests I think it’s silly to really expect quiet especially during a holiday. If it was after midnight or 2am. Then ok but it wasn’t. website/ QR code pamphlet stated the resturaunt closes Friday at 11pm and that there would be “bar bites” available. That was not true. Front desk even told me they may stay open late due to the holiday, but unfortunately when we got there we were told the kitchen closed around 9pm. Bar was closing at 11pm but he stayed open a bit longer for us, thankfully. & he was very nice patient , drinks were great. Saturday brunch I tried to order from my room, but the phone in my room didn’t work. Wouldn’t even ring out. I went to the 2nf room I had & tried to call- it worked but took forever to respond. Only one desk person on a busy weekend. I felt bad she did the best she could. I told her my room phone wasn’t working. She called maintenance & supposedly there’s nothing they can do about it. I feel they need to come up w some alternative for the rooms that can’t call out or be called in to for emergency purposes. It’s kind of important esp if my cell phone can’t reach them quickly. "

"The place was amazing, the staffs were friendly "

"It was a nice stay. Housekeeping was great, most staff were friendly and helpful. "

"The front desk was excellent and helpful"

"Definitely a favorite of mine , will return. The staff was great the amenities, the room , food. This was such a relaxing two nights - the view of the water was such a nice touch "