Old Harlow Hotel with Pool

"Very convenient hotel nearby the Stansted airport. The basic rooms are very basic, mine was lacking the shampoo and hand lotion and the wardrobe's door were broken. The bed was super comfortable and the curtains perfectly blocked out the outside world. The room was super clean and the fridge ready to store your own stuff. All in all, great spot to stay the night before an early flight from Stansted."

"Mixed feelings. The room itself was fine, the experience not so great. I had chosen this hotel in part because it was a good location and had an EV charger. The EV charger was not working and the experience in reporting and trying to get resolved was infuriating. I had to go elsewhere and charge. The EV alone I probably would have overlooked, particularly as it involved a third party. However, upon check out the hotel attempted to charge me for a dinner that I hadn’t ordered or had! Ironically I had eaten elsewhere whilst waiting for my car to charge. Again, mistakes can happen, but the receptionist was at first insistent that as that’s what her computer said, I had to pay it! Eventually sorted, but took way too long, making me late for an meeting, and did not appreciate the accusatory manner. So an okay stay bookended by two poor and frustrating experiences."

"Yes"

"Comfortable beds. Quick check in . Easy bus straight to airport , left car there . Good price will stay there again if going from that airport. Recommend!"

"Great staff as always and…facecloths are back!"