Front of property – evening/night

Reviews of APA Hotel Higashi Umeda Minami Morimachi Ekimae

3 out of 5
APA Hotel Higashi Umeda Minami Morimachi Ekimae
2-4-36 Minamimorimachi, Kita-ku, Osaka, Osaka

Reviews

8.8

Excellent

Rating 10 - Excellent. 282 out of 591 reviews" "
Rating 8 - Good. 250 out of 591 reviews" "
Rating 6 - Okay. 43 out of 591 reviews" "
Rating 4 - Poor. 10 out of 591 reviews" "
Rating 2 - Terrible. 6 out of 591 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gustavo

Travelled with group
Clean and great value.
Stayed 1 night in Apr 2024
Response from Front Desk Sugawara on 28 Apr 2024
Thank you very much for visiting our hotel.We are very honored to receive your high evaluation.We will continue to make every effort to create a comfortable hotel for our guests.Please stop by our hotel again when you visit Osaka.We look forward to welcoming you to our hotel.

8/10 Good

Walker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Feb 2024
Response from Reception Murakami on 29 Feb 2024
Thank you for staying at our hotel.We will continue to strive to make our hotel even better, and we hope you will visit us when you are in the area.We look forward to welcoming you back to our hotel.

10/10 Excellent

GABRIEL P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to and from airport Great location,beside metro 5 minutes walking from longest shopping arcade in Japan 20 minutes metro from first Irish bar in Japan
Stayed 11 nights in Jan 2024
Response from Front Sugawara on 31 Jan 2024
Thank you very much for visiting our hotel.As you mentioned, our hotel is located only about a 1-minute walk from Exit 6 of "Minamimorimachi Station" on the Osaka Metro Tanimachi Line and Sakaisuji Line, which is very convenient for our guests. Tenjinbashisuji Shopping Street, the longest shopping street in Japan, is only a few minutes' walk away and is recommended for its many dining options.We hope you will stop by our hotel again when you are in the neighborhood.

6/10 Okay

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiny but comfortable room
The room was tiny, but that’s just how Japan is. The wifi was terrible, I could barely get 1 MB. The bathroom had all toiletries you might need. It was a comfortable stay overall, the only bad thing it was the wifi.
Stayed 5 nights in Nov 2023
Response from Iino on 10 Dec 2023
Thank you for choosing our hotel.Our rooms may seem a little small for guests with a lot of luggage.Also, the wi-fi is not very strong and may not be satisfactory for you.We apologise for any inconvenience caused.Thank you for your valuable feedback.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Front Sugawara on 6 Nov 2023
Thank you very much for choosing APA Hotel Higashi Umeda Minamimorimachi Ekimae.We are very pleased to receive the highest rating.We will continue to strive to make the hotel a place where our guests can relax and enjoy their stay.We look forward to welcoming you back to our hotel when you visit Osaka.

10/10 Excellent

Christopher, Edmonton

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I actually was surprised by this property, it was a great stay. Quiet, bed was comfy, and the room was immaculate. By far one of the best stays in Japan so far in my travels.
Stayed 2 nights in Nov 2023
Response from Front Sugawara on 6 Nov 2023
Thank you very much for using our hotel.We are glad to hear that you enjoyed your stay with us.he beds in our hotel are APA Hotel's original "Cloud fit" beds.Please come visit us again when you come to Osaka.We look forward to your next visit.

8/10 Good

Takashi

Stayed 2 nights in Oct 2023
Response from 飯野 on 15 Nov 2023
この度はアパホテル〈東梅田南森町駅前〉をご利用頂き誠に有難うございます。また、当館を評価して頂き嬉しく存じます。当館でのご滞在はご満足頂けるものでございましたでしょうか。快適にお過ごし頂けたのであれば幸いにございます。今後もお客様にご満足を頂ける環境をご提供出来る様にスタッフ一同サービス向上に努めて参ります。この度はお忙しい中、貴重なご投稿を頂き誠に有難うございました。

10/10 Excellent

Samiq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2023
Response from Front Sugawara on 22 Sept 2023
Thank you very much for choosing APA Hotel Higashi Umeda Minamimorimachi Ekimae.We are very happy to hear that you gave us the highest rating.We will continue to strive to provide a space where our guests can relax.Please stop by our hotel again when you come to Osaka.

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful with my issues. Unfortunately the area is a bit inconvenient if you rely on JR pass since it's difficult to get to the Osaka Loop Line without metro, long transfer or lots of walking. The breakfast at this APA hotel had limited options compared to the one I stayed in Tokyo. And the map that the hotel provided for food option was in wrong direction.
Stayed 5 nights in Aug 2023
Response from フロント 小西 on 4 Sept 2023
Thank you very much for staying at APA Hotel Higashi Umeda Minamimorimachi Ekimae. We apologize for the inconvenience caused to you regarding breakfast.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic hotel, amazing value for money. I lost my wallet in Kyoto and only realised when I arrived at this hotel. The staff helped me find my wallet ( I can’t speak Japanese) and were so very wonderful. I will never forget how incredibly kind they were and helped me get my wallet back with ££££ in it. Thank you so much.
Stayed 2 nights in Feb 2020
Response from Reception / Yoshida on 17 Feb 2020
Thank you for staying with us at APA HOTEL . We are glad that you have a lot of experience during your stay in Japan. We hope you will get fortune someday. If you have any opportunity to visit Japan, please come to our hotel again. Thank you.

10/10 Excellent

Rachel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Frontdesk: Okazaki on 29 Jan 2020
Dear Guest, Thank you very much for staying with us. We are glad you're satisfied, We hope you will use our hotel again. Best regards,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near metro station, 7/11 and a great supermarket. Rooms are very small (this could be normal for Japan, although our next hotel was no where near this small) and pillows are so thin they are extremely uncomfortable. Friendly staff.
Stayed 5 nights in Jan 2020
Response from Hikari / Receptionist on 16 Jan 2020
Thank you for staying with us here APA HOTEL〈Higashi Umeda Minamimorimachi Ekimae〉 We glad to about your kind review . Our hotel rents Feather pillows . Please let us know at the reception. When you come to Osaka , We look forward to seeing you again . Thanks. Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020
Response from Hikari / Receptionist on 16 Jan 2020
Thank you for staying with us here APA HOTEL〈Higashi Umeda Minamimorimachi Ekimae〉and your kind review . We look forward to seeing you again . Thanks. Regards

10/10 Excellent

CKT, Davis, California

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was a short walking distance from the subway. Everything was clean and tidy.
Stayed 2 nights in Dec 2019
Response from Hikari / Receptionist on 14 Jan 2020
Dear / CKT Thank you for staying with us here APA HOTEL〈Higashi Umeda Minamimorimachi Ekimae〉 We are very pleased to receive a wonderful message . When you come to Osaka , We look forward to seeing you again . Thanks. Regards

10/10 Excellent

Bruno

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El staff es muy agradable, hacen servicios de limpieza diarios, regalan muchas cosas. Lo único malo es que está un poco retirado de las estaciones accesibles con el JR pass (10min caminando). Todo excelente
Stayed 2 nights in Jan 2020
Response from Frente / Yoshida on 11 Jan 2020
Gracias por usar APA Hotel . Estamos muy agradecidos con nuestros clientes por sus elogios sobre el atractivo del hotel. En cuanto al acceso a la estación, La estación "Minamimorimachi" es la estación más cercana. Úselo por todos los medios. Esperamos su próxima reserva.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great
Stayed 3 nights in Dec 2019
Response from Hikari / Receptionist on 9 Jan 2020
Thank you for staying to APA HOTEL〈Higashi Umeda MinamiMorimachi Ekimae〉. We are glad about your kind review . When you come to Osaka , We look forward to seeing you again . Thanks. Regards

6/10 Okay

Verified traveller

Stayed 2 nights in Jan 2020
Response from Hikari / Receptionist on 8 Jan 2020
Thank you for staying with us here APA HOTEL〈Higashi Umeda Minamimorimachi Ekimae〉We are glad about your kind review . When you come to Osaka , We look forward to seeing you again . Thanks. Regards

6/10 Okay

IChan, Hong Kong

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is new and clean but staff support service is very limited. Just a simple request like making restaurant booking could not even be assisted. No umbrella available for guests to borrow. Staff told me to buy one from a nearby convenience store when it was raining heavily outside. All you expect from the hotel is a small room with bed but no other services that most other hotels can offer.
Stayed 6 nights in Dec 2019
Response from Clerk Yonemori on 5 Jan 2020
Thank you for your using APA HOTEL〈Minami Morimachi Ekimae〉 I was sorry to have made your guests very uncomfortable with this stay. In the future, all staff will work hard to prevent this from happening again. Clerk Yonemori

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities, room comfort
Clean but literally small space.
Im a bit afraid of small spaces. Our room was really small. We had to take turns in fixing luggages just so we have enough space to work from.
Stayed 2 nights in Dec 2019
Response from IINO on 4 Jan 2020
Thank you for using APA Hotel . The hotel group has a compact room as a functional concept, but we are sorry for the inconvenience of tourists and business travelers who have a lot of luggage, sorry. Thank you very much for your valuable contributions this time.

4/10 Poor

Takashi

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good for a short stay, maybe not for long stay
Internet was very very slow, pillow wasn’t very uncomfortable and gave me neck and shoulder pain, hit water for the shower was very inconsistent no matter what time of day (even in the middle of the night I’d suddenly get cold water during my shower). Fit a short term stay it’s serviceable but for a long term stay I don’t know I’d recommend this particular hotel. After 28 day’s I had piles of towels and gowns and over a dozen bottles of water lines up in my room. I tried to o my have my room cleaned every second or third day but they kept leaving supplies outside my room.
Stayed 28 nights in Nov 2019
Response from 飯野 on 2 Jan 2020
この度はアパホテル<東梅田南森町駅前>にご宿泊頂き誠に有難うございます。 清掃に関してでございますがご説明がしっかり出来ておらずご不快なご気分にさせてしまい誠に申し訳ございません。清掃不要の札を貼って頂いた場合はご不要とのお申し付けがない限りは備品をドア前に設置させて頂いており、1日毎にお水も置かせて頂いております。 また、枕に関しましては在庫がございましたら羽毛枕のお貸出がございますのでフロントにお気軽にお声掛け頂ければと存じます。 この度はお忙しい中、貴重なご意見を頂き誠に有難うございました。 また、長期でお泊り頂いたにも関わらずご満足頂けるサービスをご提供出来ず誠に申し訳ございませんでした。

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a great quiet location near local shopping and is very convenient to subway and trains without being at a really big busy station.
Stayed 2 nights in Dec 2019
Response from フロント 山本 on 30 Dec 2019
Thank you for staying with us APA HOTEL〈Higashiumeda-minamimorimachiekimae〉 and your kind review. We look forward to welcoming you back soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great clean place that's one station away from Higashi Umeda. The check in process was interesting. I recommend.
Stayed 1 night in Dec 2019
Response from Receptionist / Yoshida on 29 Dec 2019
Thank you for staying with us at APA HOTEL . We are glad about your great review. We are looking forward to seeing you. Thank you.

10/10 Excellent

Nelson, Hawaii

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here before. It is a wonderful location, close enough (one stop via train or subway) to a major hub station (Umeda and Osaka stations) yet You away from the hustle and bustle. This hotel is close to shopping and Osaka castle.
Stayed 2 nights in Dec 2019
Response from Reception / Murayama on 27 Dec 2019
Dear Nelson Thank you for staying to our hotel. We are very pleased to receive a wonderful message. When you come to Osaka, We look forward to seeing you again. Thanks. Regards

10/10 Excellent

CeeS., Bangkok

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very clean and cozy small room. Close to public transportation with walkable shopping area where you can find local food and stuffs! I had an amazing time staying there!
Stayed 6 nights in Dec 2019
Response from Front Hamasaki on 23 Dec 2019
Thank you for booking APA Hotel . I'm glad that our customers are satisfied. We look forward to coming again.

6/10 Okay

Kathryn

Liked: Cleanliness
Extremely small, every inch of space was used which was great. However room did not provide water the first night. Staff was extremely helpful on check in. The hotel was impossible to find and yet was so easy to access, my opinion would have been so much higher if there were directions that stated access from the subway gate 6 exit take a sharp right and first right and hotel is located on the left. Traveling in japan is difficult for a non Japanese speaker and this small gesture 1 sentence would have made a huge difference. It was a budget friendly hotel, and was in a safe area, but with no restaurants nearby.
Stayed 2 nights in Nov 2019
Response from Clerk Kotaki on 8 Dec 2019
Thank you for staying with us here APA Hotel〈Higashi Umeda Minami-Morimachi Ekime〉and your feedback. We apologize for not explaining it clearly. There is the longest shpping street and lots of restaurants or cafe there so it's a convenient place for have a meal. We appreciate your recommendation of our place to welcoming others. Again, our sincere thanks for the comment you gave us.

10/10 Excellent

Laila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Clerk Murayama on 3 Dec 2019
Dear Laila Thank you for staying at our hotel and your kind message.We are pleased receive a high evaluation.We look forward too seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from フロント 小滝 on 3 Dec 2019
この度はアパホテル〈東梅田南森町駅前〉をご利用頂き誠にありがとうございます。またのお越しをスタッフ一同心よりお待ちしております。

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Less than 5 minute walk to the minanorimachi station. Less than a mile from the best ramen I’ve ever had, ichiran. Adequate sized room, for Japan, for 2 people with luggage. You can stash your luggage under the bed. Mine was stuffed and overpacked and still fit so I’m going to say basically any large suitcase will fit. Friendly and professional staff.
Stayed 3 nights in Nov 2019
Response from Murayama/Receptionist on 30 Nov 2019
Dear/Christopher Thank you for your staying our hotel and your kind message. We are very pleased to receive the high evaluation. We look forward to seeing you again.

10/10 Excellent

Razzy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I didn’t like was you can’t control air conditioning in any room as it’s centralised and bathroom fan is always on. Apart from these issues the rest is all good
Stayed 4 nights in Nov 2019
Response from Clerk Kotaki on 28 Nov 2019
Thank you for staying with us here APA HOTEL〈HIGAHI-UMEDA-MINAMI-MORIMACHI-EKIMAE〉and your kind review. And we are sorry for inconveniencing you about the air conditioning. It's centralised as you said, we would appreciate your understanding. We hope you had great experiences in Osaka, Japan.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, disappointing breakfast
Room was a bit small but hotel was quite nice and very modern. Big TV in the room and wifi was good. Breakfast could have been better. It didn't seem as though food was replenished, so as we went down quite late, there wasn't much food left. Hotel was very near to nearest subway station, which made it very easy to get around Osaka.
Stayed 2 nights in Nov 2019
Response from フロント 村山 on 26 Nov 2019
Thank you for your staying our hotel APA HOTEL〈HIGAHI-UMEDA-MINAMI-MORIMACHI-EKIMAE〉and your kind message. We are very pleased to receive the high evaluation. We look forward to seeing you again.

8/10 Good

Ricky, Texas

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I didn’t like the fact that the AC and heat are controlled by the hotel. We were not able to turn on the ac at night only heat and had to open the window.
Stayed 2 nights in Nov 2019
Response from Clerk Murayama on 26 Nov 2019
Dear Ricky Thank you for staying at our hotel and your kind message.Sorry about the air conditioner.We will share your message and strive to improve future services.Thank you for your valuable feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2019
Response from フロント 吉田 on 24 Nov 2019
この度は、アパホテル<東梅田南森町駅前>をご利用頂き、誠にありがとうございます。 この度のご宿泊で、お客様より高評価頂き、大変嬉しく存じます。 次回も是非当館をご利用くださいませ。 ご予約お待ちしております。

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2019
Response from フロント 吉田 on 21 Nov 2019
この度は、アパホテル<東梅田南森町駅前>をご利用頂き、誠にありがとうございます。 ご宿泊に関して高評価を頂き、 光栄でございます。 次回も当館をご利用くださいませ。 ご予約お待ちしております。

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019
Response from フロント 辻村 on 21 Nov 2019
この度は、アパホテル<東梅田南森町駅前>をご利用頂き、誠にありがとうございます。 またのご利用をお待ちしております。

8/10 Good

Rudolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from 飯野 on 21 Nov 2019
この度はアパホテル<東梅田南森町駅前>をご利用頂き誠に有難うございます。 また、大変高い評価を頂き恐縮にございます。 よりお客様にご満足頂けるサービスをご提供出来る様、今後も精進して参ります。 また、大阪にお立ち寄りの際は是非当館をご利用下さい。 この度はお忙しい中、貴重なご投稿を頂き誠に有難うございます。

8/10 Good

Verified traveller

Liked: Cleanliness
The hotel is near to the metro station and the room is clean. The hotel staff are very friendly. However, the space between the desk and the bed is so narrow that I often hit my knee to the desk. the towel is so scratchy.
Stayed 3 nights in Oct 2019
Response from Receptionist / Yoshida on 3 Nov 2019
Thank you for staying with us here APAHOTEL <Higashi-Umeda Minamimorimachi-Ekimae>. We are glad that you praised our hotel's system. We are sorry to hear about bed. We try to improve that. Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Response from フロント 吉田 on 4 Nov 2019
この度は、アパホテル<東梅田南森町駅前>をご利用頂き、誠にありがとうございます。 お客様より当館に対して高い評価を頂きましたこと、 大変光栄でございます。 次回も是非当館をご利用くださいませ。

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from 小滝 on 4 Nov 2019
この度はアパホテル〈東梅田南森町駅前〉をご利用頂き誠にありがとうございます。 ご滞在中はごゆっくりお寛ぎいただけましたでしょうか。 また大阪へお越しの機会がございましたら、是非当館をご利用下さいませ。

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from IINO on 30 Oct 2019
Thank you for using APA Hotel Higashi Umeda Minamimorimachi Ekimae. In addition, I have a very high evaluation and I am extremely intimidated. We will continue to make every effort to provide services that will satisfy our customers. Thank you very much for your posting in this book. We would appreciate it if you could use this hotel when visiting Osaka.

10/10 Excellent

NI, Irvine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was located just 5 minutes walk from station. There were JR line & two subway lines, very convenient access to major city. There also was famous shopping arcade within walking distance from hotel so that you can enjoy meals and shopping. All staffs were very friendly and helpful, especially I was very impressed by Ms. Yokota's hospitality. I totally enjoyed my stay and I will stay again.
Stayed 4 nights in Sep 2019
Response from Reception Nakatani on 11 Oct 2019
Thank you for your staying with us. We are happy to see your kind review. How was your trip to Japan? If you have an opportunity to come to Japan again, please use our hotel. Thank you so much.

8/10 Good

Gareth

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2019
Response from フロント 中谷 on 9 Oct 2019
この度は、アパホテル〈東梅田南森町駅前〉をご利用頂き誠にありがとうございます。 ご滞在中はごゆっくりお過ごしいただけましたでしょうか。 お客様より高評価を頂き、たいへん嬉しく存じます。 また大阪へお越しの機会がございましたら、是非当館をご利用下さいませ。 スタッフ一同、心よりお待ちしております。

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and check in staff. Very small room though. Pillows were terrible (like hard bean bags) but that appears to be a running theme for most places in Japan. Bed only changed every other day. Location is a 2 min walk from the metro which is great!
Stayed 5 nights in Sep 2019
Response from IINO on 6 Oct 2019
Thank you for using APA Hotel Higashi Umeda Minamimorimachi Ekimae. I am glad to hear that you have praised the hotel staff. We will continue to do our best to satisfy customers. In addition, we are renting feather pillows. I would appreciate it if you could feel free to call me. Thank you very much for your valuable feedback. Please use this hotel when you come to Osaka.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from 飯野 on 2 Oct 2019
この度はアパホテル<東梅田南森町駅前>をご利用頂き、誠に有難うございます。 高い評価を頂けたこと、大変嬉しく存じます。 お客様の評価に恥じぬサービスが提供出来る様、今後もスタッフ一同精進して参ります。 この度はお忙しい中、貴重なご投稿を頂き誠に有難うございます。

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was near by subway and it’s easy to go anywhere. All services are good. I like this hotel and recommend others to join this good experience if you have a chance to go to Osaka.
Stayed 4 nights in Sep 2019
Response from Yoshida on 7 Sept 2019
Thank you for staying with us here APA HOTEL and your kind review. We are glad that you praise hotel's system very much. We are looking forward to welcoming you back soon. Sincerly, Yoshida / Receptionst

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed here during my first ever trip to Japan and although my Japanese is still quite limited, the staff were wonderfully helpful, so that it was no problem to communicate. The room was comfortable and had everything one might need. I especially loved the complimentary slippers, that was a nice gesture and a fun thing to be able to take with you on your first trip to the country. The breakfast buffet was also very enjoyable. They have a wide spread with a variety of food stuffs to choose from. The dining room is quite small, but even during busier mornings, I haven't seen them run out of space. Overall I am very glad I chose APA Higashi Umeda Minami Morimachi-eki as the first hotel during my trip to Japan. Should I return to Osaka for another few nights, I will certainly consider returning here!
Stayed 2 nights in Sep 2019
Response from Front Hamasaki on 6 Sept 2019
Thank you very much for using APA Hotel Higashi Umeda Minamimorimachi Ekimae. I am very pleased with the great satisfaction of our customers. Also, if you come to Osaka, we would appreciate it if you could use this hotel. We will continue to be a hotel that will satisfy customers.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019
Response from フロント 中谷 on 5 Sept 2019
この度はアパホテル〈東梅田南森町駅前〉をご利用頂き誠にありがとうございます。 ご滞在中はごゆっくりお寛ぎいただけましたでしょうか。 また大阪へお越しの機会がございましたら、是非当館をご利用下さいませ。

10/10 Excellent

Katey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Overall good stay. Great hotel for business, small but very efficient rooms. Not very well connected to the airports, but as long as you give yourself plenty of time to get there, you can use their suggested combination of taxi's/ buses/ metro.
Stayed 2 nights in Jul 2019
Response from Reception Nakatani on 31 Aug 2019
Thank you for using APA 〈Hotel Higashi Umeda Minamimorimachi Ekimae〉. We are very pleased with the satisfaction of our hotel. We will continue to improve our services with the feedback of our customers.

2/10 Terrible

Katey

Business traveller
Disliked: Staff & service
Stayed 1 night in Jul 2019
Response from Reception Nakatani on 31 Aug 2019
Thank you for using APA Hotel 〈Higashi Umeda Minamimorimachi Ekimae〉. Thank you very much for your valuable feedback. We will continue to improve our services with the feedback of our customers.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to a station and walkable to restaurants and sights. I don't understand why people only rated this a 3.9. If you compare the price against what you get, its a 5-star hotel. It's clean, the staff is friendly and helpful. Yes, the rooms are small but for $70 in Osaka, what do you expect. It's basically NY city. I've paid much more for a whole lot less in NY. And compared to AirBNB this is a better option. The comparable AirBNB locations at this price range were not very clean based on the reviews or you don't have a private room. If I were in this area again this would be my first choice of places to stay in the area.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 5 nights in Jul 2019
Response from フロント 中谷 on 5 Aug 2019
この度は、アパホテル〈東梅田 南森町駅前〉をご利用頂き、誠にありがとうございます。 ごゆっくりお過ごし頂けましたでしょうか。 またのご利用心よりお待ちしております。