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Reviews of Dotonbori Shinsaibashi Hotel

2.5 out of 5
Dotonbori Shinsaibashi Hotel
2-17-7, Shimanouchi, Chuo, Osaka, Osaka

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 21 reviews" "
Rating 8 - Good. 5 out of 21 reviews" "
Rating 6 - Okay. 2 out of 21 reviews" "
Rating 4 - Poor. 4 out of 21 reviews" "
Rating 2 - Terrible. 2 out of 21 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Eva, Chiba, 🇯🇵

Travelled with family, Travelled with group
Liked: Staff & service
I like the location The room is too small for 3 persons
Stayed 3 nights in Nov 2019
Response from Zen on 23 Nov 2019
Thank you for your review. Hope you enjoyed your stay and would love to have you back soon.

6/10 Okay

Japantraveller2, Vancouver

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Location was good. Staff were friendly. It was loud being on a busier street. Rooms only had a keylock, no additional security lock. There were no hooks for towels or clothes in the bathroom. There is no front desk staff from 11pm-7am
Stayed 2 nights in Nov 2019
Response from Zen on 23 Nov 2019
Thank you for your review. Hope you enjoyed your stay and would love to have you back soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from Trix on 5 Nov 2019
Thank you for sharing delightful feedback regarding your enjoyable stay with us. Your comments are very much appreciated by me and all the staffs and we look forward to offering you a warm welcome back in the future.

4/10 Poor

Lam, Kuala Lumpur

Travelled with family
Liked: Cleanliness
No internet connection. No drinking water provided.
Stayed 1 night in Oct 2019
Response from Trix on 5 Nov 2019
Thank you for writing a review, all feedback is important going forward. I will certainly investigate your experience with my staffs and I offer our apologies for not meeting your expectations on this occasion. It was an uncommon instance and we’ll do better.

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

4/10 Poor

MIWA

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Minchul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
가성비는 정말좋음
Stayed 3 nights in Nov 2023

8/10 Good

SANAE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
簡単に素泊まりするなら良いかも。隣の部屋の音、冷蔵庫など、ホテル内でも騒音があり、外も治安が微妙な場所だから、夜中も騒音があったりしました。でも元々道頓堀の雰囲気を楽しみたかったのでアクセスはバッチリでした。
Stayed 2 nights in Oct 2023

10/10 Excellent

Sandra itzel

Stayed 1 night in Oct 2023

4/10 Poor

KYUNGHAN

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
바퀴벌레를 3마리나 잡았습니다.
침대 없는 일본식 방에서 투숙하는 2박3일 간 작은 바퀴벌레를 3마리나 잡았습니다... 이후 숙소는 무조건 침대가 있는 방으로 잡았어요..
Stayed 2 nights in Sep 2023

10/10 Excellent

JAEHEE

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
아기가있어 침대 없는 숙소를 찾다가 이곳에 머무르게되었습니다 ! ! 이 숙소의 가장 큰 장점은 위치인거같아요- 숙소 바로 옆에 편의점도 있고, 지하철역/도톤보리 가깝고, 난바도 멀지 않아 쇼핑하는데도 좋았습니다. 방이 좁다는 리뷰가 걱정되었는데- 일본은 워낙 숙소들이 좁다는 얘기를 많이 들어서인지 생각보다 넓게 느껴져 편히 사용하고왔고, 직원분들도 친절하십니다 ! 에어컨도 잘나오고 룸컨디션도 괜찮았지만, 아무래도 침대가 없으니 누워있을 때 모서리 부분쪽 먼지들이 보이긴하네여요 ^^; 전체 총평은 가격과 방 모두 만족스럽고, 다음에도 오사카에 오게된다면 재방문 의사 있습니다 ! !
Stayed 3 nights in Aug 2023

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

4/10 Poor

Chun Wah

Stayed 1 night in May 2023

2/10 Terrible

??

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
3시 체크인 후 짐을 풀고 있는데 드릴 공사 소리가 머리를 흔들었다. 휴식을 포기하고 밤에 들어오니 방음이 전혀 되질 않아서 옆 방의 일상적인 대화소리가 들렸다. 물건을 떨어뜨리기라도 하면 방 전체가 울렸다. 대화소리 때문에 자정 이후에나 겨우 잠 들었다. 단연코 최악의 숙박시설이다.
Stayed 1 night in Feb 2023
Response from Kelsey on 23 Feb 2023
Dotonbori Shinsaibashi Hotel 의 Kelsey 고객 지원입니다. 당신의 멋진 피드백에 매우 감사드립니다.고객님의 편안한 숙박을 위해 항상 최고의 시설과 서비스를 제공하기 위해 노력하고 있습니다.귀하가 머무는 동안 불편을 끼쳐드린 점 사과드립니다. 이것은 즉시 해결될 것이며 우리는 재발 방지를 위해 최선을 다할 것이다.우리는 다음에 다시 당신을 환영하기를 기대합니다.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ที่พักสะอาด ราคาไม่แพง อุปกรณ์ครบ อยู่ใกล้แหล่งท่องเที่ยว พนักงานน่ารัก เสียอย่างเดียวคือหาพิกัดโรงแรมใน google map โดยการ search ชื่อไม่เจอ ต้องหาพิกัดละติจูดลองติจูดมาใส่เองค่ะ
Stayed 4 nights in Jan 2020
Response from Sakura on 24 Jan 2020
Thank you very much for your fair review of the location. I'm so sorry that your visit with me fell short of expectations and sorry that there is nothing I can do for the location except setting customer experience and satisfaction as my priority. Again, thank you for taking the time to review my listing!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2019
Response from Ivy on 24 Dec 2019
Thank you for your time on these days. I appreciate the time you spent at my accommodation. It would be an absolute pleasure to host you again.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋の外の音が聞こえてくるのが少し気になりましたが、他は特にないです。 ありがとうございました。
Stayed 1 night in Dec 2019
Response from My on 18 Dec 2019
この度は数ある施設の中から当施設をお選びいただき誠にありがとうございました。今回ご宿泊頂けましたこと大変感謝しております。また機会がございましたら、ご宿泊をご検討いただけますと幸いです。

8/10 Good

Nga fan

Stayed 5 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Oct 2019
Response from Trix on 5 Nov 2019
I sincerely apologize for all the inconvenience caused during our stay.

10/10 Excellent

Cherry

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地點方便，住宿方便，酒店對面已有商場，附近有好多店鋪食嘢同藥妝店！行到日本橋站6號出口只需5分鐘！去黑門市場只需10分鐘！
Stayed 1 night in Aug 2019