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Reviews of e-stay ebisu

3 out of 5
e-stay ebisu
2-14-9 Ebisunishi Naniwa-ku, Osaka, Osaka

Reviews

9.6

Exceptional

Rating 10 - Excellent. 8 out of 11 reviews" "
Rating 8 - Good. 3 out of 11 reviews" "
Rating 6 - Okay. 0 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

9.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Mohd nazlie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall stay-very good and good for family vacation.
Stayed 5 nights in Jan 2020
Response from momo on 3 Feb 2020
Thank you so much for your review. we hope to see you next time.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well Safety and cleanliness.
Stayed 4 nights in Jan 2020
Response from momo on 3 Feb 2020
Thank you so much for you feedback. we are happy you like our room. hope to see you next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estay Ebisu
Nothing to complain about. Big clean rooms with Subway, supermarket and restaurants nearby. The staff were very helpful and quick to respond. Great place to stay.
Stayed 8 nights in Sep 2019
Response from Shinya on 23 Sept 2019
Thank you for your stay. I am glad to your review. I hope you will come again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019
Response from Shinya on 22 Sept 2019
Thank you for your stay. I hope you will come again.

8/10 Good

じゅん, 名古屋市

Travelled with family
Liked: Cleanliness, property conditions & facilities
日本人宿泊を想定していない感じで、日本語入力対応が不十分。浪速区だから日本人は来ないとの考えなのかもしれませんが。実際、一番近いコンビニのセブンもガラが悪く、外国人なら誤魔化せれるかもと言った感じで日本人にはオススメできない環境。施設は悪くはないが、良いとも感じれないし、意外と狭かったし、連泊の場合、掃除もないため、清潔かと聞かれると回答に困るのも正直なところ。
Stayed 3 nights in Jul 2019
Response from Momo on 1 Aug 2019
この度はご宿泊頂き誠にありがとうございます。 チェックインの際に日本語入力ができないことで申し訳ございません、今後の課題として改善に取り組んでいきたいと思います。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
The location is good, very near to train station (今宮戎). The area is quiet and we feel comfortable to stay in the hotel. The room is very clean. But the check-in process is a bit inconvenient and it's better to have more clear instruction. Overall, it is worth to live in the hotel.
Stayed 4 nights in Jul 2019
Response from Momo on 1 Aug 2019
Thank you so much for your review. We are happy you like our room , also we are sorry about all the inconvenience. please understand us. we hope to see you next time. Best wishes

8/10 Good

Marina

Liked: Cleanliness, property conditions & facilities, room comfort
Nöjd
Enkelt, rent och fräsht lägenhetshotel i bra läge, rekomenderas om man vill bo enklare! Skysst med netflix och tvättmaskin! Incheckningen var dock lite svår, allt via ipad, men till slut gick det
Stayed 9 nights in Apr 2019
Response from momo on 4 Jun 2019
Thank you so much for your review. we are happy you feel good when you stay here, but we also sorry about the check-in system make you confused, please understand.we hope tot see you next time.Best wishes.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
棒
很棒，大推~
Stayed 4 nights in Feb 2019
Response from momo on 4 Mar 2019
非常感谢，希望您能开开心心的在这里度过每一晚。

8/10 Good

chingyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住宿CP值高~是無人櫃台喔!!!!
整體上來說都很好，房間也大(一大床)，衛浴分離，又有小廚房和洗衣機可使用，感覺像在日本買了小套房住一樣. 雖然入住期間不會有人幫打掃，自己好好保持乾淨就好!! 唯一的問題~~訂房網站沒有說明這是無人櫃檯的狀況，不會有櫃台人員幫忙收信件或包裹，也沒有信箱可以讓郵差留下取件單之類的，讓我差點拿不到朋友寄來的包裹...... (好險後來有確認郵差會在隔天"午前"送到，所以我從八點在無人LOBBY等到十點多才收到包裹~~) 希望訂房網站可以另外備註一下，如果有要將東西寄到飯店的，不建議住這裡，因為沒人會幫忙代收喔!!!!
Stayed 3 nights in Jan 2019
Response from momo on 24 Jan 2019
十分感谢您的点评。非常感谢您的认可。感谢您的意见，我们会在这方面的说明上进行完善的。我们会更加努力的完善设施，让您在再次光临的时候，更加的满意。衷心的祝福您，一切顺利。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big and clean room, with big tv
Self check-in. The room is spacious and clean. It provides microwave oven and you can also cook here. A very good living experience!
Stayed 4 nights in Jan 2019
Response from momo on 22 Jan 2019
Thank you very much for your review, also thank you for you like here, we really hope to see you next time. Best wishes for you .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is really clean and easy to use. For those who want to cook themselves, estay ebisu is the best choice.
Stayed 4 nights in Dec 2018
Response from momo on 27 Dec 2018
Thank you so much for your review. we hope our apartment make every guest feel staying as their own home. we really hope to see you next time. Best wishes for you.