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Reviews of Floral Hotel Shinsaibashi

2 out of 5
Floral Hotel Shinsaibashi
2-11-27 Shimanouchi, Chuo-ku, Osaka-shi, Osaka, Osaka Prefecture

Reviews

7.8

Good

Rating 10 - Excellent. 25 out of 89 reviews" "
Rating 8 - Good. 40 out of 89 reviews" "
Rating 6 - Okay. 18 out of 89 reviews" "
Rating 4 - Poor. 4 out of 89 reviews" "
Rating 2 - Terrible. 2 out of 89 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Bernabe

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Very Small Room.
Out of the three hotels in Japan this one was the smallest, least comfortable and far from subway station. If you’re a single traveler or maybe a couple it’s ok but 3 people and luggage definitely not the place. Location to shopping, restaurants and night life is excellent. Staff is helpful but this is Japan and service is everything.
Stayed 4 nights in Dec 2019

4/10 Poor

Gemma, Australia

Travelled with partner
Disliked: Property conditions & facilities
The location of this property was great, however I felt that the hotel itself was not worth the location. The rooms are small, even for Japan standards, and you can hear everything outside of your room. We could hear people snoring in other rooms, walking in the halls, etc. It was an OK hotel for a short stay.
Stayed 3 nights in Dec 2019

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is far from the subway. The room is clean and quiet.
Stayed 5 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Despite being in a good location was disappointed overall with this hotel, was difficult to sleep with constant noises from the fridge and vent systems. In addition the bathroom was poorly designed and the shower curtain didn't properly close
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Old facilities, Nice service , convenient location
Stayed 2 nights in Apr 2019

6/10 Okay

Cynthia

Liked: Room comfort
Not that bad...
I booked here for 3-person stay. Reviews said this place was very clean, but it was really not that clean. The beds were comfortable enough. The AC worked great. Water pressure was great. The amenities were great. The service was good except a lot of them didn’t understand English - place is run by Chinese so if you know Chinese you will have no probs staying here. I was asked if i knew how to speak Chinese bc their staff spoke Chinese or Japanese, not English. There were no hooks in the bathroom so unable to hang up towels anywhere - this was a major inconvenience. Room was tiny, but apparently that is the norm in rural areas of Japan. There is NO SAFE! Please be aware of this too! Other than that the stay was ok at best...
Stayed 4 nights in Jun 2019
Response from Floral Hotel Shinsaibashi on 13 Jun 2019
Dear Ms. Cynthia, Thanks for taking the time to share your feedback. Please accept our sincerely apologize for the room cleaning service. We are certainly going to transfer your comments to our housekeeping departments for further review and improvement. Please be noted that it is common that English is not widely spoken in Japan though, some of our staff speak English very well. I think my colleague may thought that you were Chinese, that's why they spoke Chinese to you. If you need English or Japanese service, please do not hesitate to tell us. We thank you for your visit and hope to welcome you back in the near future. Yours sincerely, Reception

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is still fairly new so everything still looks fresh and in good condition. Good location very close to the shops and a subway station.
Stayed 2 nights in May 2019
Response from Floral Hotel Shinsaibashi on 12 Jun 2019
Dear guest, Thanks for stayed with us and taking time to share your experience. We are very glad to heard that you enjoyed your stay. We hope to see you soon. Best regards, Reception

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic Getaway
Extremely nice staff and very clean room
Stayed 1 night in Jun 2019
Response from Floral Hotel Shinsaibashi on 11 Jun 2019
Dear Mr. /Ms. Alejandro, Thanks for stayed with us and taking time to share your experience. We are very glad to hear that you enjoyed the time in our hotel. We hope to welcome you back for another stay in the very near future! Your sincerely, Reception

6/10 Okay

Anon

stayed in triple luxury 1. No room safe 2. Not enough hooks for towels and clothes 3. Triple Luxury said 3 single beds but was 1 double plus 1 single -had a dining table 4. Did not wash cups durig housekeeping 5. Did not replenish coffee and tea. No stirrer 6. Cupboard had no shelves or lights so it was dark 7. Shower was very goos 8. Single bed was saggy aka broken in the middle 9. Aircond was good. Window was good. 10. TV has no international channels in EN 11. Staff were OK. 1st one we interacted w did not speak English. 12. No taxi calling facility. Asked us to walj to mainstreet to hail taxi 13. Quite strategic with family martabiut 200m away and drug store right opposite Restaurants too. 14. Near to Foodmium supermarket nd Don Quijote 15. Near to Dotonburi about 500m walk 16. Near to Nagahoribashi station about 8 minutes walk 17. A bit near the red light district .. see drunks staggering about and at night see a lot of schoolgirls in uniforms and sex entertainment 18. Near to Taxi stand about 300m away 19. Near to Kuromon market about 10 minutes walk 30. Near to Nippombashi station and underground Namba Walk mall about 15 minutes walk
Stayed 4 nights in May 2019
Response from Floral Hotel Shinsaibashi on 7 Jun 2019
Thank you for taking time to share you experience. The triple luxury room which you booked is 1 double bed + 1 single bed, it is clearly displayed on the web site. However we offer the extra bed if you requested. Your sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from Floral Hotel Shinsaibashi on 7 Jun 2019
Thank you for stayed with us. We hope to welcome you back in the very near future! Your sincerely,

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019
Response from Floral Hotel Shinsaibashi on 7 Jun 2019
We hope to welcome you back in the very near future! Your sincerely,

8/10 Good

Pico, Toronto

Travelled with family
Liked: Cleanliness, staff & service
It is a small boutique hotel in Shinjuku. The location is excellent. The rooms are tiny. Service is excellent. The staff are dry receptive in assisting anyway they can.
Stayed 5 nights in Apr 2019
Response from FLORAL HOTEL Shinsaibashi Osaka 花築心斎橋ホテル on 21 Apr 2019
Thank you for taking time to post your review.We hope to see you next time.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
The location is convenient and easy to assess, but the room service is limited. The hot water supply is not really last when I am taking bath in winter.
Stayed 2 nights in Dec 2018
Response from TAKAHASHI on 7 Jan 2019
Dear Anonymous, Thank you for taking time to post your review regarding to the stay at our hotel. Regarding to your feedback of our facilities, we have shared your experience with the department. We look forward to sharing our improvements with you on your future visit. Floral Hotel Shinsaibashi

8/10 Good

k michelle

Liked: Cleanliness
OK
The hotel was modern but the room was small and the space was not well utilised. Most of the space in the room was in the hallway so there was not much space for luggage. The bathroom did not have a towel rack which seems like an obvious flaw.
Stayed 1 night in Dec 2018
Response from TAKAHASHI on 7 Jan 2019
Dear k michelle, Thank you for choosing Floral Hotel Shinsaibashi and taking the time to share your experience. We sincerely looking forward for your next visit and we will always be ready for your arrival. Have a great day!

6/10 Okay

Mandy, Hong Kong

Liked: Cleanliness
Disliked: Room comfort
A hotel that is close to Doutonburi but the room was extremely small! I’ve been to Japan many times and expected rooms were going to be small but this was shocking. Didn’t really enjoy my stay. Having said that, it was quite cheap.
Stayed 2 nights in Dec 2018
Response from TAKAHASHI on 9 Jan 2019
Dear Mandy, Thank you for taking time to post your review regarding to the stay at our hotel. It is saddened to hear of your disappointment, kindly accept our gratitude for taking the time to write us your comment which will definitely help us to further improvement. Have a great day! Floral Hotel Shinsaibashi

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good and convenient. It’s one place for choice in Osaka.
Stayed 1 night in Nov 2018
Response from TAKAHASHI on 5 Jan 2019
Thank you for taking time to post your review regarding to the stay at our hotel. We look forward to seeing you next time. Floral Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019

4/10 Poor

Wai Yee

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
房間細小，浴室太窄，櫃檯職員冷漠
Stayed 1 night in Dec 2019

10/10 Excellent

siaohua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
奢華三人房，房間大有客廳，有免治馬桶，住的滿意！
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早上清潔房間時地板沒有打掃。 酒店在內街，但由酒店步行到心齋橋約10分鐘及步行6分鐘就到長崛站很方便
Stayed 4 nights in Nov 2019

6/10 Okay

hyu

Travelled with family
Disliked: Property conditions & facilities
空気清浄機　加湿機があれば 満足でした
Stayed 3 nights in Nov 2019

6/10 Okay

CHI CHUNG

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

8/10 Good

旅遊型, 香港

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店職員多是說普通話及英語, 溝通容易的, 房間空間算是可以, 能打開一個喼, 座廁及浴室是分開的 酒店樓下對面已有藥店, 方便大量購買人士, 附近食店不算多, 步行去心齋橋6-7分鐘左右, 其實都是過條馬路便到, 不會迷路, 哈哈
Stayed 1 night in Oct 2019

6/10 Okay

Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

8/10 Good

Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

YANG LIN

Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
新しいホテルだけあって、清潔感があった。騒音が気になるとの感想があったが、私たちが宿泊した時は全く聞こえず、快適だった。
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
豪華三人房真的夠大 可以打開三個28吋行李箱 洗澡可惜沒有浴缸，但淋浴設備也不錯用 免治馬桶好用 非常好 獨立冷氣可以真正的控制自己想要的溫度 非常好 以下是美中不足的地方 隔音有點弱 隔壁孩子的吵鬧聲都明顯傳來 房間冰箱的壓縮機真的很吵 睡到一半都會被運轉聲音嚇到，冰箱的冷度也是感覺弱弱的 洗臉台的出水口 感應不靈敏 房間內有一個櫃子用處不明裡面沒有桿子不能掛衣服 感覺占空間
Stayed 5 nights in Oct 2019

10/10 Excellent

DE YAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
推薦的住宿給大家
服務櫃台都使用中文很好溝通 有需要的備品也馬上送來 雖然插頭離床蠻遠的 棉被有點太厚 導致冷氣開太強不蓋會冷 蓋了又太熱 沒有化妝桌必須坐在地上找鏡子化妝（個人習慣 隔音效果蠻差的 但日本建築為了防震好像都很差 其餘環境都很好 走路離道頓堀也很近 巷口要全家 回去的時候買泡麵跟飲料都很方便 離黑門市場也很近
Stayed 4 nights in Oct 2019

4/10 Poor

....

Travelled with family
Disliked: Staff & service, amenities
성인 세명 투숙하기엔 적당한 사이즈의 방이고 침대 상태도 나쁘지 않았으나 후기대로 샤워부스는 굉장히 좁고 에어컨소리는 굉장히 시끄럽더군요. 주말+일본공휴일 기간에 방문했는데 일본인 직원은 다 휴무였는지 외국인 직원이 있었는데 일본어가 불가능하여 의사소통이 굉장히 힘들었습니다. 체크인 시에도 제 이름을 제대로 확인하지 못하고 예약이 안되어있다 그래서 굉장히 당황하고 멘붕이었는데.. 이건 어찌 확인해서 체크인 했습니다만.. 다음날 방에 물건을 두고 나온것같아 확인 부탁하려고 전화했는데 전혀 알아듣지 못하고 다른 소리만 하더군요. 체크아웃 하는 날은 평일이었는데 그때서야 일본인 직원을 만났습니다. 영어나 중국어 가능하거나 평일에 이용하시면 숙박하시는데 불편함 없을 것 같지만 그렇지 않다면 추천드리기 힘들것같네요. 아마 다시는 이 호텔을 이용할 일은 없을 것 같습니다.
Stayed 3 nights in Sep 2019

8/10 Good

Yaling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Wan Tzu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店人員耐心等我到凌晨12點過後才休息
我的班機晚上22點多才到大阪，在趕去的路上收到郵件說23:30以前要完成報到，一路上非常緊張的用email跟飯店人員聯絡拜託等我們到凌晨12點過後。 他們非常耐心的等待直到我們出現，感覺很溫暖。 飯店地理位置不錯，一出來向左轉直直走過幾個街口（約5-6分鐘）就可以抵達心齋橋。附件也都有超商美妝店，不用怕凌晨找不到食物餓肚子。 只是房間都偏小，我住的雙人房也是一般雙人床，若跟比較壯碩的男生同睡一起，可能會覺得比較擠，因為床還是靠牆的。
Stayed 1 night in Aug 2019
Response from 心斎橋 on 29 Aug 2019
尊敬的顾客您好！感谢您在大阪众多酒店中选择了我们. 酒店位于大阪南部繁华地段. 临近4个地铁站，距离最近的日本桥地铁站步行只需5分钟.另外酒店还有其他多种房型可供选择..感谢您的评价.期待与您的下次相遇. Floral hotel shinsabashi

10/10 Excellent

Yi-Hui

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
エアコンは音が酷く、眠れませんでした。宿泊代を返してほしい気持ちです。はっきり言って騙されました。多分これからエクスペディアを利用することは無いと思います。人で不足は仕方ありませんが、殆ど日本語が通じないフロントマンでこれでいいのでしょぅか？最悪
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
너무 좋았습니다 직원분들도 친절하십니다 객실도 깨끗했습니다 단점이 없지만 굳이 불편한점을 이야기하자면 지하철역과 거리가 조금 있습니다 아주멀지는 않아서 5~10분정도 입니다
Stayed 1 night in Aug 2019

10/10 Excellent

Hwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
플로랄 호텔 신사이바시
편안했어요! 하지만 역시 숙소는 작았음ㅠㅠ 역하고 거리가 가까운 편이긴 했지만, 역시 짐 들고 나르기에는 멀었어요 ㅠ 날이 더워서 더 그렇게 느껴졌을지도 모르지만, 어쨋든 편하게 잘 머물다 갔습니다!
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien localisé, propre, tranquille et agréable établissement.
Stayed 2 nights in Jun 2019
Response from Floral Hotel Shinsaibashi on 8 Jul 2019
Dear Sir/Madam, Thanks for staying with us and share your feedback. We are looking forward to seeing you very soon. Your Sincerely, Floral Hotel Shinsaibashi

10/10 Excellent

IJU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
離心齋橋、道頓掘都很方便
Stayed 5 nights in Jun 2019
Response from TAKAHASHI on 30 Jun 2019
尊敬的客人您好，感谢您入住花筑心斋桥酒店以及给予的好评，地理位置是我们的优势，地处南部繁华商业圈道顿堀，心斋桥的黄金地段，为您购物观光提供便利。我们酒店全体员工期待您的下次光临。Floral Hotel Shinsaibashi

8/10 Good

Queenie

Travelled with family
Liked: Cleanliness, staff & service
地點不是太方便，但員工服務十分好 ，有禮貌，而且當天能安排我們早一點check in，酒店剛剛裝修所以所有設備都算新淨。
Stayed 3 nights in May 2019
Response from Floral Hotel Shinsaibashi on 7 Jun 2019
感謝您選擇花筑心齋橋酒店并分享您的入住體驗。 期待您再次入住。

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Oui mais pas Top
Chambre très petite fenêtre quasi inexistante mais emplacement idéal. Un café bar à la réception pour un premier café
Stayed 1 night in May 2019
Response from Floral Hotel Shinsaibashi on 7 Jun 2019
Thanks for taking time to share your experience. We hope to welcome you back in the near future! Your sincerely,

8/10 Good

Joshua

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
地點方便，近心齋橋及道頓堀，附近有便利店，員工有禮細心，3人房夠大，但沒有浴缸，隔音比較差，整體也算OK！
Stayed 3 nights in May 2019
Response from Floral Hotel Shinsaibashi on 7 Jun 2019
感謝您選擇花筑心齋橋酒店并分享您的入住體驗。期待您的下次光臨。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Floral Hotel Shinsaibashi on 7 Jun 2019
Thank you for stayed with us. We hope to welcome you back in the very near future! Your sincerely,