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Response from Hotel Keihan Namba Grande Fukuda on 22 Apr 2024
Thank you very much for staying at Hotel Keihan Namba Grande.We would also like to thank you for your high evaluation and compliments.We are very happy to hear that you enjoyed your stay with us.We will continue to strive to create hotels where our customers can stay comfortably.Last but not least, thank you for taking the time out of your busy schedule to post a review.looking forward to seeing you coming again.Hotel Keihan Namba Grande/Fukuda
Response from Hotel Keihan Namba Grande LAI on 19 Apr 2024
Thank you for having stayed with us at Hotel Keihan Namba Grande.Also we appreciate you left a feedback.You praise words make us pleasure and encourage.We will keep doing our best to feel you come back and look forward to seeing you again.Hotel Keihan Namba Grande
Response from Hotel Keihan Namba Grande/Matsutani on 13 Apr 2024
Thank you for having stayed with us at Hotel Keihan Namba Grande.Thank you for your kind words of praise for our staff. Your kind words are a great motivation for us.Our entire staff will continue to strive to satisfy you in your future stay.Thank you very much for taking the time out of your busy schedule to provide us with your valuable feedback.Hotel Keihan Namba Grande/Matsutani
Response from Hotel Keihan Namba Grande/Matsutani on 31 Mar 2024
Thank you for staying at Hotel Keihan Namba Grande.Thank you very much for your compliments.Our hotel's location has been highly praised by other guests.Thank you very much for taking the time out of your busy schedule to post.We look forward to seeing you again.Hotel Keihan Namba Grande
Response from HOTEL KEIHAN NAMBA GRANDE Yamahatsu on 25 Mar 2024
Thank you very much for staying at Hotel Keihan Namba Grande.We will continue to strive to make our customers' stay even more comfortable.Last but not least, thank you for taking the time out of your busy schedule to post.
Response from Hotel Keihan Namba Grande Ota on 24 Mar 2024
Thank you very much for staying at Hotel Keihan Namba Grande.We would also like to thank you for taking your valuable time to write a comment.We hope you were able to relax and enjoy your stay.We hope that you will stay with us again when you come to Osaka.Looking forward to seeing you coming again.Hotel Keihan Namba Grande Ota
Response from Hotel Keihan Namba Grande Ota on 24 Mar 2024
Thank you very much for staying at Hotel Keihan Namba Grande.We hope you enjoyed your stay with us.We apologize for the inconvenience caused by the slow Wi-Fi speed.We will review your feedback and use it as a reference for future improvements.We hope that you will stay with us again when you come to Osaka.Last but not least, thank you very much for taking the time out of your busy schedule to write a review.Looking forward to seeing you coming again.Hotel Keihan Namba Grande Ota
Great place to stay and located close to Dotonbori. The staff were all polite and helpful. The room was also quite nice and quiet.
Daniel
Stayed 3 nights in Mar 2024
Response from Hotel Keihan Namba Grande LAI on 16 Mar 2024
Thank you very much for staying at our hotel and for leaving a review.We are glad that you enjoyed your time at our hotel and that you were satisfied with our location, service, and facilities.You praise words make us pleasure and encourage.We will keep doing our best to feel you come back and look forward to seeing you again.
Response from Hotel Keihan Namba Grande Oka on 12 Mar 2024
Thank you very much for choosing Hotel Keihan Namba Grande from among the many hotels available.All of our staff are very happy to receive your compliments regarding our hotel's facilities.We are also relieved to read that you were satisfied with your room and were able to relax comfortably.We will continue to work hard every day to ensure that our customers have a comfortable stay.Last but not least, thank you very much for taking the time out of your busy schedule to post a review.We hope you will choose our hotel when you come to Osaka.We look forward to seeing you again.
In a great area with access to public transportation! I liked the amenities and I would stay here again.
Natalia
Stayed 1 night in Mar 2024
Response from Hotel Keihan Namba Grande LAI on 11 Mar 2024
Thank you very much for staying at our hotel and for taking the time to write a review.We are very pleasure to have received your feedback.People leave good reputations about the location useful to go to some places in Osaka or Nara.We look forward to seeing you again!
The room is too small, breakfast is not varied and not hot.
nantana
Stayed 5 nights in Feb 2024
Response from Hotel Keihan Namba Grande / Kimura on 7 Mar 2024
Thank you for staying at Hotel Keihan Namba Grande.We are very sorry that you were not satisfied with the breakfast.We take these opinions seriously and share them with the restaurant in an effort to improve.We will continue to strive to improve our service quality.
10/10 Excellent
Ma del Consuelo
Travelled with family
24 Feb 2024
Lively
Ma del Consuelo
Stayed 2 nights in Feb 2024
Response from Hotel Keihan Namba Grande on 24 Feb 2024
Thank you very much for staying at Hotel Keihan Namba Grande. Thank you very much for your compliments regarding our hotel. We hope that you will use our hotel again when you come to Osaka. Last but not least, thank you very much for taking the time out of your busy schedule to post a review. I look forward to seeing you again.
Response from Hotel Keihan Namba Grande/Matsutani on 21 Feb 2024
Thank you for staying at Hotel Keihan Namba Grande.Thank you very much for your compliments.Our hotel's location has been highly praised by other guests.Thank you very much for taking the time out of your busy schedule to post.We look forward to seeing you again.Hotel Keihan Namba Grande
Response from Hotel Keihan Namba Grande Ota on 16 Jan 2024
Thank you for staying at Hotel Keihan Namba Grande.We hope you were able to relax and enjoy your stay.We hope that you will stay with us again when you come to Osaka.Last but not least, thank you very much for taking the time out of your busy schedule to write a review.Looking forward to seeing you coming again.Hotel Keihan Namba Grande Ota
This is a modern hotel in a great location. Close to the train station, malls and restaurants. I would definitely stay here again. ⭐️⭐️⭐️⭐️⭐️
RYAN
Stayed 3 nights in Jan 2024
Response from HOTEL KEIHAN NAMBA GRANDE YAMAHATSU on 15 Jan 2024
Thank you very much for your stay.We are very happy that you had a comfortable time during your stay.We will continue to strive to make our customers feel comfortable.Last but not least, thank you for posting despite your busy schedule.
It is the typical newly built railway-owned hotel. This was the smallest room, but the color scheme, amenities, cleanliness, price point and location all made it very worthwhile. Fine, no view, but can’t ask for more.
Jean-Pierre
Stayed 4 nights in Jan 2024
Response from Hotel Keihan Namba Grande/Matsutani on 9 Jan 2024
Thank you for having stayed with us at Hotel Keihan Namba Grande.Also we appreciate you left a feedback.You praise words make us pleasure and encourage.We will keep doing our best to feel you come back and look forward to seeing you again.Hotel Keihan Namba Grande
Best hotel stay in Osaka!! The rooms were so clean and amenities were superb. The staff were incredible
cheryna
Response from Hotel Keihan Namba Grande/Fukuda on 9 Feb 2024
Thank you for staying at Hotel Keihan Namba Grande.We would also like to thank you for your high evaluation and your compliments regarding our room and staff.We will continue to strive to create a hotel where our customers can stay comfortably.Last but not least, thank you for taking the time out of your busy schedule to post a review.We hope that you will visit our hotel again when you come to Osaka again.Hotel Keihan Namba Grande/Fukuda
Fantastic family room. Modern, stylish and very spacious.
The location was ok, but longer walk from the central than I thought.
Yoko
Stayed 1 night in Dec 2023
Response from Hotel Keihan Namba Grande/Oka on 7 Jan 2024
Thank you very much for staying at Hotel Keihan Namba Grande. Thank you again for your compliment to our hotel.Did you have a comfortable stay?I hope you had a comfortable time.We will continue to work hard every day to make our customers feel comfortable.Last but not least, thank you very much for posting a review despite your busy schedule.We look forward to seeing you again.
10/10 Excellent
Joanne
30 Dec 2023
Joanne
Stayed 7 nights in Dec 2023
Response from Hotel Keihan Namba Grande Fukuda on 1 Jan 2024
Thank you for staying at Hotel Keihan Namba.We would also like to thank you for your high evaluation.We will continue to strive to create hotels that provide a comfortable stay for our customers.We look forward to seeing you again.Hotel Keihan Namba Grande/Fukuda
Very new and clean hotel for our stay. We like the room size for 3 adult bed. At least the size is good for us to do our packing.
It will be great if they have more washing machines.
About 10 mins away walk to Namba station
Lee
Stayed 3 nights in Dec 2023
Response from Hotel Keihan Namba Grande/Matsutani on 30 Dec 2023
Thank you for having stayed with us at Hotel Keihan Namba Grande.We are very pleasure to have received your feedback.We are glad that you enjoyed your stay with us.Regarding washing machines, we have a self-service coin laundry on the first floor of our hotel. We apologize for the lack of information.Thank you very much for taking the time out of your busy schedule to provide us with your valuable feedback.We look forward to seeing you again.
We are very happy with our stay here. Great location very close to everything.
Joanne
Stayed 7 nights in Dec 2023
Response from Hotel Keihan Namba Grande Ota on 29 Dec 2023
Thank you for having stayed with us at Hotel Keihan Namba Grande.We are very pleasure to have received your feedback.People leave good reputations about the location useful to go to some places in Osaka or Nara.We look forward to seeing you again!Hotel Keihan Namba Grande Ota
Response from Hotel Keihan Namba Grande LAI on 28 Dec 2023
Thank you for having stayed with us at Hotel Keihan Namba Grande.Also we appreciate you left a feedback.You praise words make us pleasure and encourage.We will keep doing our best to feel you come back and look forward to seeing you again.Hotel Keihan Namba Grande
8/10 Good
Kenneth
15 Dec 2023
Kenneth
Stayed 1 night in Nov 2023
Response from Hotel Keihan Namba Grande/Matsutani on 17 Dec 2023
Thank you for having stayed with us at Hotel Keihan Namba Grande.Also we appreciate you left a feedback.You praise words make us pleasure and encourage.We will keep doing our best to feel you come back and look forward to seeing you again.Hotel Keihan Namba Grande
10/10 Excellent
JUSTIN WEN-HSI'UNG
14 Dec 2023
JUSTIN WEN-HSI'UNG
Stayed 10 nights in Dec 2023
Response from Hotel Keihan Namba Grande/Matsutani on 15 Dec 2023
Thank you for having stayed with us at Hotel Keihan Namba Grande.Also we appreciate you left a feedback.You praise words make us pleasure and encourage.We will keep doing our best to feel you come back and look forward to seeing you again.Hotel Keihan Namba Grande
10/10 Excellent
Cesar
3 Dec 2023
Cesar
Stayed 2 nights in Nov 2023
Response from Hotel Keihan Namba Grande Ota on 5 Dec 2023
Thank you very much for staying at Hotel Keihan Namba Grande.Thank you again for taking the time out of your busy schedule to post a review.We are very happy to hear that you were satisfied with your stay.Please stay with us again when you come to Osaka.We look forward to seeing you again.Hotel Keihan Namba Grande Ota
Pros:
- 10min walk to namba station
- 1hr 1 train ride from Kansai airport
- surrounded by shopping malls and food places
- 15min walk to Dotonbori and Shinsaibashi area
- clean rooms and good amenities.
- staff are very helpful and can speak English. They even helped me to assist me coordinate my luggages from the airport to my next hotel.
- easy check in/out self service.
- hotel area is quiet and away from the hustle and bustle of Osaka.
Cons:
- room bedding are changed every 3 days. I wish they had a daily service to change the sheets as well in addition to the regular daily housekeeping.
Overall, it was a wonderful stay and would definitely book again!
cheryna
Stayed 2 nights in Nov 2023
Response from Hotel Keihan Namba Grandeoka on 22 Nov 2023
Thank you very much for choosing Hotel Keihan Namba Grande among many hotels."Also, I was praised by the hotel's location, facilities and staff, and the staff were very happy.""There are many commercial facilities and restaurants around this hotel, so I am glad that you enjoyed it."However, we sincerely apologize for the inconvenience caused by the cleaning.We will work hard every day to improve the feedback we receive from our customers and continue to have a pleasant time.We would be happy if you could visit our hotel again when you come to Osaka.We look forward to seeing you again.Lastly, thank you for posting a review despite your busy schedule
Location is perfect. It’s right next to the mall, a metro station, full of shops and restaurants and walking distance from dotonburi st! Easy for taxis to drop you off since it’s in a corner and the place itself is amazing
Jessica
Stayed 2 nights in Nov 2023
Response from Hotel Keihan Namba Grande / Kimura on 21 Nov 2023
Thank you very much for staying with us this time.We are very happy to hear that you were satisfied with your stay.We will continue to value our hospitality and make further efforts to ensure that you enjoy a comfortable stay, so we look forward to your continued patronage.All of our staff are looking forward to your next visit.
New building
Near nanba city
Still 10-15 mins walk to the station
Room is clean but very tiny even to Japanese standard
Hotel staff is quite robotic
If you are only staying for one night for the transit like us
Not a bad option
Justin
Stayed 1 night in Nov 2023
Response from HOTEL KEIHAN NAMBA GRANDE Yamahatsu on 17 Nov 2023
Thank you very much for staying at Hotel Keihan Namba Grande.However, we apologize for the inconvenience caused by the small size of the room.We will continue to strive to make our customers feel comfortable.Last but not least, thank you for posting despite your busy schedule.
Response from Hotel Keihan Namba Grande LAI on 7 Nov 2023
Thank you for having stayed with us at Hotel Keihan Namba Grande.Also we appreciate you left a feedback.You praise words make us pleasure and encourage.We will keep doing our best to feel you come back and look forward to seeing you again.
Able to hear the trains passing by even though we were on the 8th floor. Not too loud but audible.
Have already recommended this hotel to my extended family. Will go back again.
Jern Yang
Stayed 5 nights in Oct 2023
Response from ホテル京阪なんばグランデ/福田 on 31 Oct 2023
Thank you very much for staying at our hotel.Also, thank you for your high rating and for recommending us to your family.However, we apologize for any inconvenience caused regarding the sound of the train.We will continue to strive to create a hotel that provides a comfortable stay for our customers.We look forward to serving you again.Hotel Keihan Namba GrandeFukuda
Response from Hotel Keihan Namba Grande LAI on 30 Oct 2023
Thank you for having stayed with us at Hotel Keihan Namba Grande.Also we appreciate you left a feedback.You praise words make us pleasure and encourage.We will keep doing our best to feel you come back and look forward to seeing you again.
Clean, modern, and located in a very convenient area
Edmund
Stayed 5 nights in Sep 2023
Response from Hotel Keihan Namba Grande LAI on 10 Oct 2023
Thank you for having stayed with us at Hotel Keihan Namba Grande.Also we appreciate you left a feedback.You praise words make us pleasure and encourage.We will keep doing our best to feel you come back and look forward to seeing you again.
I would suggest the hotel to add more self service laundry equipment.
Chi Chung Godwin
Stayed 2 nights in Aug 2023
Response from Hotel Keihan Namba Grande Fukuda on 5 Sept 2023
Thank you for staying at Hotel Keihan Namba Grande. Also, thank you for your high evaluation.Thank you for your valuable feedback regarding the washing machine.Based on our customers' opinions, we will continue to strive to create hotels where our customers can have a comfortable stay.Finally, we would like to thank you again for taking the time out of your busy schedule to post a review.We look forward to seeing you again.Hotel Keihan Namba GrandeFukuda
8/10 Good
Luis
20 Aug 2023
Luis
Stayed 2 nights in Aug 2023
Response from HOTEL KEIHAN NAMBA GRANDE YAMAHATSU on 8 Sept 2023
Thank you very much for staying at Hotel Keihan Namba Grande.Also, thank you again for posting despite your busy schedule.
4/10 Poor
Susan
Travelled with family, Travelled with family and small children, Travelled with partner
This hotel was filthy. Dark and small and overcrowded. Hair all through our room, drinking glasses used and dirty from the last guests. Room and common area carpets unvacuumed for a long while, the dust literally piling up in the corners. I booked because of the “pool” amenity for kids but there is definitely no pool, it is a hot spa that people must go naked in, safe to say the kids weren’t impressed and didn’t use the pool. Breakfast disappointing and again, unhygienic.
Susan
Response from Hotel Keihan Namba Grande Fukuda on 1 Aug 2023
Thank you for staying at our hotel.However, we apologize for the inconvenience and discomfort caused to our guests due to the lack of perfect cleaning. We will pass on your comments to our cleaning staff and make every effort to ensure that this does not happen again in the future. We will also work to make the hotel more comfortable for our guests.Finally, thank you for taking time out of your busy schedule to write this review.Hotel Keihan Namba Grande Fukuda
We would like to express our sincere gratitude for choosing to use our hotel from among many options.We will continue to cherish the spirit of hospitality and strive to satisfy all our customers, so please continue to support us.All the staff are looking forward to your next visit.
The rooms were clean, very comfortable, and the staff was amazing.
ATIWAN
Stayed 3 nights in Jul 2023
Response from Hotel Keihan Namba Grande/ Fukuda on 25 Jul 2023
Thank you for staying at Hotel Keihan Namba Grande. Also, thank you for your high evaluation and words of praise.We will continue to do our best to make our guests feel comfortable.Last but not least, thank you for posting a review while you are busy.Hotel Keihan Namba GrandeFukuda
Dear GuestThank you very much for staying at Hotel Keihan Namba Grande.Thank you again for your very high evaluation of our hotel.All of us at Hotel Keihan Namba Grande look forward to seeing you again soon.Lastly, thank you very much for taking time out of your busy schedule to write this message.Hotel Keihan Namba Grande Kimura
This place was the best hotel I stayed at in Japan, they deserve all the praise!
When I return I hope their prices are just as affordable and their quality remains the same!
Jason
Stayed 1 night in Apr 2023
Response from HOTEL KEIHAN NAMBA GRANDE Satouchi on 25 Apr 2023
Thank you very much for staying at our hotel.Also, thank you for posting a review despite your busy schedule.All the staff are very happy to receive your compliment.We will also try to improve our service so that you can use our hotel when you come to Osaka.Finally, I would like to thank you again for your stay and your review.Thank you so much.
Response from Hotel Keihan Namba Grande/Matsutani on 10 Apr 2024
Thank you for having stayed with us at Hotel Keihan Namba Grande.Also we appreciate you left a feedback.Last but not least, thank you very much for taking the time out of your busy schedule to post a review.We hope you will choose our hotel when you come to Osaka.We look forward to seeing you again.Hotel Keihan Namba Grande/Matsutani
The new hotel, Lawson, Yamada, food shops and Namba City are next to the hotel, really convenience to shop your favourite things, because I like to stay in Namba when I go to Osaka, so I am recommend to stay there if you are like Namba as well.
Hiu Wah Carmen
Stayed 2 nights in Mar 2024
Response from Hotel Keihan Namba Grande/Matsutani on 7 Apr 2024
Thank you for having stayed with us at Hotel Keihan Namba Grande.Also we appreciate you left a feedback.You praise words make us pleasure and encourage.We will keep doing our best to feel you come back and look forward to seeing you again.Hotel Keihan Namba Grande
Response from Hotel Keihan Namba Grande/Oka on 2 Apr 2024
Thank you for having stayed with us at Hotel Keihan Namba Grande.Also we appreciate you left a feedback.You praise words make us pleasure and encourage.We will keep doing our best to feel you come back and look forward to seeing you again.
Very friendly customer service and we will book again in the next years!
Flemming
Stayed 4 nights in Mar 2024
Response from HOTEL KEIHAN NAMBA GRANDE Yamahatsu on 25 Mar 2024
Thank you very much for staying at Hotel Keihan Namba Grande.We would also like to thank you again for your voice that you want to make a reservation of next time. We will continue to strive to make our customers' stay even more comfortable.Last but not least, thank you for taking the time out of your busy schedule to post.
Response from Hotel Keihan Namba Grande/Matsutani on 17 Mar 2024
Thank you for having stayed with us at Hotel Keihan Namba Grande.Also we appreciate you left a feedback.You praise words make us pleasure and encourage.We will keep doing our best to feel you come back and look forward to seeing you again.Hotel Keihan Namba Grande