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Reviews of Hotel S-Presso North

3 out of 5
Hotel S-Presso North
1-11-1 Nambanaka, Naniwa-ku, Osaka, Osaka

Reviews

7.6

Good

Rating 10 - Excellent. 24 out of 90 reviews" "
Rating 8 - Good. 34 out of 90 reviews" "
Rating 6 - Okay. 24 out of 90 reviews" "
Rating 4 - Poor. 6 out of 90 reviews" "
Rating 2 - Terrible. 2 out of 90 reviews" "

8.0/10

Cleanliness

7.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Wilma, Bayamon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect for me. Close to everything, but not within "horde central". Property is clean, but the air filters were filthy (full of dust) within the elevator and within my room. Small but comfortable room, as expected. If you need your trash collected you have to call a number. Good luck if you only have a DATA SIM. It would have been an easier Check In experience if I at least had received an email with the Lobby access code on the arrival date. I had to wait, under rain, for someone to speak remotely and open the door. After that, everything went smoothly. I would stay here again.
Stayed 8 nights in Apr 2024

10/10 Excellent

benny

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too far from Namba station. Exit Gate 7 or 5. Close to luggage transport company behind few block of the hotel building. YAMATO service.
Stayed 6 nights in Nov 2023

6/10 Okay

Chad

Disliked: Staff & service
There was no one available at the property. They probably save money on not having someone there. I had to speak to someone via a security camera.
Stayed 2 nights in Nov 2023

6/10 Okay

Yingtung

I chose this hotel as it is close to the Nankai and JR stations. However, I am surprised how complicated with the check-in process, as it is a man-less hotel. For the amenities, I was surprised that there were no cups in my room nor coin laundry in both North and Central Hotels. The bath tub was with dirts that I dared not use it. After my “neighbour” check-out yesterday, he put all his trash and used towels outside his room and the narrow lift lobby after 10am which was only cleaned by 3pm. I was completely shocked how it was handled. What make it worst is that the staff doesn’t speak English. With that amount of room rate, I rather pay slightly extra to get a bigger room in a proper hotel next time.
Stayed 3 nights in Nov 2023

10/10 Excellent

Ashwin

Liked: Cleanliness, staff & service, property conditions & facilities
Had some small issues at check-in, as I had not received the entry keycode. It took a few minutes to get in touch with the staff by phone, as no one is present at the location. This could have been difficult had I not had a local SIM with which I could call.
Stayed 2 nights in May 2023

10/10 Excellent

Jean-Francois

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the subway and Dotonburi. Great little place!
Stayed 3 nights in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a good stay
Good location! Well priced! However the check in was a bit complicated. When I arrive at the entrance the door was locked and there was no instructions on how to open the front door. There was a sign that said to call a number but I managed to press a button behind the sign to ring a doorbell. Had to fill up a google form to check in. A very friendly staff was able to communicate with me via the speaker to guide me through the check in. Amenities was sufficient! Room was fairly clean and just right for 1 person. Would not mind staying again.
Stayed 3 nights in Nov 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service
Family vacation. Check-in was done thru electronic means. Easy check in. Communication using English no problem. However, water heater was down and may be fixed the following day. Was soon taken to stay in another place near Ebisucho (a bigger and nicer room) at no extra cost. Was chauffeured to the place and back to Namba area after check out to get the airport limousine.
Stayed 2 nights in Dec 2018
Response from hotel s-presso staff on 25 Dec 2018
thank you so much for your staying at our hotel we are so sorry about that situation we hope you took a nice trip thank you.

8/10 Good

Ng

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay, will book again.
Firstly, is our fault for getting the address confused. There were 2 hotels with the same name, we booked S-Presso, the North. We checked in to the other branch at S-Presso. Luckily, we came to this hotel first, as there is no reception area in this branch, The North. Reception in S-Presso was a handsome Korean guy. He was friendly and helpful. He speaks well English and slowly explained to us the instructions on how to self check in to our hotel. He showed us the map how to walk to our hotel, which is 7 mins walk away. As we are still early for check in, he advised us to leave our luggages in his branch and go shop around the area. When it’s time for check in, we may collect our luggages and proceed to our hotel, S-Presso, the North. The hotel was conveniently located opposite Namba station and next to Takashimaya. There were shopping mall around and walking distance to Ebisubashi-suji, Dotonbori area, Kuromon market, etc. We booked for triple pax and we have 1 Queen size and 1 Super single bed. The pillow was just good compared to our last 2 hotels. The room was quite small. Only one luggage can open at a time. Bathroom was a typical Japanese style. There is an lift in the building,
Stayed 2 nights in Nov 2018
Response from park on 10 Nov 2018
Thank you for your review. we are really appreciate that you write details! we hope you enjoyed your trip at Osaka! and please visit again. Thank you so much!

6/10 Okay

Desmond, Australia

Liked: Cleanliness, room comfort
Good location, very near Namba Nankai station. The yakitori shop downstairs is great!
Stayed 3 nights in Oct 2018
Response from Hotel s-presso the North on 18 Oct 2018
Hello,Thank you for staying at our hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good area for shopping and night life
Hotel was in excellent clean condition, all commodities provided. Located near Dotonbori, only 5 mins walk to the shopping district. However, room is very small compared to regular hotel rooms. Two of us bunked onto the queen size bed and used the single bed to open our luggages. Other than that, everything is good :)
Stayed 3 nights in Sep 2018
Response from HOTEL S-PRESSO the north front staff on 22 Sept 2018
thank you so much for your staying at our hotel we are glad to know that you had satisfied our hotel we hope you took a nice trip thank you so much.

8/10 Good

Karen

Liked: Property conditions & facilities
Convenient but compact
Convenient location within walking distance to Dotonbori and shopping. Compact room but comfortable enough. Check in was a little tricky as we came late and had to work out the iPad check in but overall a happy stay
Stayed 2 nights in Jul 2018
Response from HOTEL S-PRESSO the north front staff on 30 Jul 2018
thank you so much for your staying at our hotel we are glad to hear that you had enjoyed a trip we hope to see you once again thank you so much.

6/10 Okay

Verified traveller

Liked: Cleanliness
very convenient. Only one minute from metro station.
Stayed 1 night in Jul 2018
Response from sata on 16 Jul 2018
Thank you for your staying. We look forward to see you next time. Thank you. Regards, Yuki

8/10 Good

Steve, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Very short walk to subway and Namba station, the room is very small but clean and comfortable. Would recommend this to solo travelers, not suitable for family as there is no facilities whatsoever
Stayed 2 nights in Jun 2018
Response from Hotel s-presso, front staff on 26 Jun 2018
thank you so much for your choosing our hotel we are glad to hear that you had satisfied our hotel we hope you to choose our hotel once again thank you so much.

8/10 Good

Kirstin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confusing check in but otherwise as expected
The hotel is in a great location, really close to Namba station. The description says it has limited check in hours but we actually got an email before we arrived advising us that there was no in-person check in service but gave us details of how to do it electronically. As it turned out, there was a person present for check in so it was all a bit confusing but worked fine in the end. The room is small but exactly what we expected.
Stayed 2 nights in May 2018
Response from Hotel s-presso, front staff on 9 Jun 2018
Hello, Thank you so much for your valuable time for giving us a review. It's really feel good to hear that you had a nice stay here. We hope to got your another stay with us. We will try our best to give you a good service. Thank you,Have a nice day.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018
Response from Hotel s-presso, front staff on 28 Jun 2018
Hello, Thank you so much for your valuable time to giving us a review. We are looking forward to your next stay. We will try our best to give you a good service. Thank you, Have a nice day.

8/10 Good

Kato

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Wai Yip

Stayed 3 nights in Nov 2023

6/10 Okay

MICHIKO

Stayed 2 nights in Aug 2023

10/10 Excellent

HANDO

Liked: Cleanliness, staff & service, amenities
無人ホテルが初めてなのでぎこちなかったですがとてもきれいで広くて良かったです。
Stayed 1 night in Aug 2023

10/10 Excellent

young kil

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

10/10 Excellent

Hung Kei

Liked: Cleanliness, property conditions & facilities
noise problem
Stayed 5 nights in Mar 2023

10/10 Excellent

JUNEIL

Stayed 3 nights in Mar 2023

6/10 Okay

OSAMU

Stayed 2 nights in Nov 2022

6/10 Okay

Hidetoshi

Liked: Cleanliness
チェックインが残念
立地と金額は良いが、それ相応でした。 チェックインで事前に来るはずの玄関のパスワードが来ていなく、結局は電話で連絡。 中に入って、スピーカーでのやり取りと案内されるも10分くらい他の方の対応していたのか音沙汰なし。 部屋に入ってエアコン付けて寝るも、数時間で切れる設定となっていて暑くて起きる。
Stayed 1 night in Sep 2022

10/10 Excellent

Naoki

Stayed 2 nights in Jul 2022

6/10 Okay

Katsura

Business traveller
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
値段だけはあります。防音ではないのでとにかく人の出入れする際はうるさい。でも駅近くだしアクセスするのは便利でした。
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2019

8/10 Good

Tomoaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
慣れると楽なフロントとの接触レスホテル
フロントとの対面が無く、一見不親切なホテル。慣れると楽だと思います。
Stayed 1 night in Jul 2019
Response from Hotel s-presso on 27 Jul 2019
お忙しいところ、貴重な口コミ作成いただき誠にありがとうございます。 常にお客様に最高の満足感を提供するために努力します。 お客様のフィードバックは、関連チームと共有して今後は継続し、快適で行き届いた顧客サービスを提供していくことができるよういたします。 暑くなってきておりますので、お体にお気をつけてくださいませ。 またのご利用お待ちしております。 ありがとうございます。

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
立地もよく満足のいくホテルでした。
Stayed 1 night in Jul 2019
Response from Hotel s-presso on 27 Jul 2019
お忙しいところ、貴重な口コミ作成いただき誠にありがとうございます。 常にお客様に最高の満足感を提供するために努力します。 お客様のフィードバックは、関連チームと共有して今後は継続し、快適で行き届いた顧客サービスを提供していくことができるよういたします。 暑くなってきておりますので、お体にお気をつけてくださいませ。 またのご利用お待ちしております。 ありがとうございます。

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

10/10 Excellent

YIHSUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cp值超高！缺點是寄行李要到另一家飯店，路程有點遠
Stayed 1 night in Jun 2019
Response from Hotel s-presso front staff sushil. on 15 Jul 2019
Hello, Thank you so much for your valuable feedback about your stayed here. We are really glad to hear that you did enjoyed your stay here. We are really sorry about the inconvenience that you faced here. We will try our best fix this kind of inconvenience. Hope to see you next time when you come here. Thank you,have a nice day.

8/10 Good

Jonghyun

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

6/10 Okay

hyungjin

Liked: Cleanliness, property conditions & facilities
무인텔의 호 불호
무인텔의 장점으로 도착 후 연락이 되지 않아 10분 넘게 기다렸습니다. 건물은 깨끗했고, 옥상에 작지만 테이블과 의자가 있는 실외 흡연실이 있습니다.
Stayed 2 nights in May 2019

8/10 Good

WEN WEN

Liked: Cleanliness, staff & service, property conditions & facilities
地點好
地點好但是浴室會滲水
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Perfect location but the room a bit dirty
The location is very good. 5min to Namba station, 10-15min walk to Shinsaibashi, Family mart on the opposite road. As the hotel is old and near the road, it's dusty and dirty. Sink and bath tube water overflow if you use full rate. If you want to store your luggage, you have to save in the south one about 15min apart as there is no staff in the north one. And the counter in the south one open at 9am. It's a bit inconvenient.
Stayed 5 nights in Apr 2019
Response from Hotel S-press North on 14 May 2019
Hello. This is Hotel S-presso. Thank you for your reservation. I am really sorry for the inconvenience in using the restroom. We are currently in the process of working to resolve the issue. We will provide a better environment for you next time. Thank you.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
ไม่แสดงข้อมูลกรณีต้องการฝากกระเป๋าก่อนเช็คอิน​ ต้องนำกระเป๋าไปฝากสาขาอื่น​ ต้องลากกระเป๋าเดินไปอีก​ 10-15​ นาที​ เนื่องสาขาไม่มีเจ้าหน้าที่ประจำ
Stayed 2 nights in Apr 2019
Response from Hotel S-press North on 14 May 2019
We apologize for any inconvenience. However, we are working hard to improve the advantage of being close to Namba. I will look forward to the next time you use it. Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
최아기에여 첫날일쪙 마치고 숙소오자마자 씻는데 중깐에 뜨거운물만 콸콸나옴. 딴수뙷다고 해서 섀벽 두시까찌 머리에 꺼품묻고 기다림. 다른호뗄로 옴겨주지도 않아써 진짜리알 깨꼬쌩함
Stayed 3 nights in Dec 2018
Response from HOTEL S-PRESSO -the North- on 14 May 2019
안녕하세요 HOTEL S-PRESSO -the North- 를 이용해주셔서 대단히 감사합니다. 이용에 불편을 드려 대단히 죄송합니다. 현재 담당부서에서 화장실 개선중에있으니 다음 이용에는 더 나은 모습으로 찾아뵙겠습니다. 공실이 있다면 방을 바까드렸지만 만실이었던 점 대단히 죄송합니다. 감사합니다. HOTEL S-PRESSO -the North-

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
또 가고싶은 접근성 좋은 무인체크인호텔
일단 프론트에 직원이 없는 신선한 경험을 할 수 있었고 서툴지만 일본인 직원분의 영어로 체크인 완료. 저렴한 가격이고 룸도 참 깔끔하고 좋았는데 다만 화장실 청소상태가 다소 아쉬움..(첫날 체크인 때 있었던 청소가 덜 된 흔적이 3일째에서야 청소 완료) 또 하나의 아쉬움은 바로 1층 정문 바로 옆방을 배정받아 사용해서 사람들 들락날락할때 신경이 좀... 다음번에 다시 간다면 1층이 아닌 방을 배정받을 수 있음 좋겠습니다~ 바로 옆에 편의점도 있고 무엇보다 난카이난바역, 난바역과 매우매우 가까워 너무 좋았습니다! 이게 정말 큰 장점이에요. 잘 쉬다 갑니다~!
Stayed 3 nights in Nov 2018
Response from Hotel S-presso on 21 Feb 2019
Thank you so much for your staying at our hotel. We`ll do our best. We hope you took a nice trip. Thank you.

10/10 Excellent

manami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
また泊まりたい！
チェックインが初めてのタイプでしたので戸惑いましたが、丁寧に説明してくださったのでスムーズに進むことができました。 お部屋も個別の空調でアメニティ付き、部屋着もドライヤーもあってすごく快適でした。 なんば駅からとても近く、遊びに行くのもすごく便利！ 出入り口に一番近い部屋だったので外の音は気になりましたが寝ちゃえば何ともなかったです← また泊まりたいいいホテルでした！
Stayed 1 night in Feb 2019
Response from Hotel S-presso Namba on 13 Feb 2019
ご宿泊頂き誠にありがとうございます。 気に入って頂けてスタッフ一同大変嬉しく思います。 騒音の件は大変申し訳ございません。多くのお客様からそういった声が届いており、今防音工事などの対策を検討しているところです。 もしまた機会がありましたら是非、当ホテルをご利用くださいませ。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Upon arrival, you have to call the hotel manager from the outside, and the person will kindly guide you through. Check-in process is done by video call using the standing monitor that you can see when you enter the hotel door. Just follow the instructions and you're good. The hotel's location is less than 5-minute walk from the Namba Station. You can also use the subway via entrance 6 (amazingly close to the hotel).
Stayed 3 nights in Feb 2019
Response from HOTEL S- PRESSO NORTH on 8 Feb 2019
thank you for staying and the review (^^♪ Yes even though those rooms in the hotel are small, It's super close to the Namba Station(^_-)-☆ and cheap (^^)/ If you are coming to Osaka again, Please stay at the hotel again (^_-)-☆ thank you very much

4/10 Poor

Verified traveller

Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good,room is clean But too early check out time (10am) & can't drop luggage in hotel
Stayed 1 night in Jan 2019
Response from hotel spresso staff on 23 Jan 2019
thank you so much for your staying and review we are so sorry for the inconvenience we are trying to do our best thank you.