Reception

Reviews of Toyoko Inn Osaka Semba No.2

3 out of 5
Toyoko Inn Osaka Semba No.2
2-5-14, Minamikyuhoji-machi, Chuo-ku, Osaka, Osaka

Reviews

8.6

Excellent

Rating 10 - Excellent. 125 out of 261 reviews" "
Rating 8 - Good. 94 out of 261 reviews" "
Rating 6 - Okay. 32 out of 261 reviews" "
Rating 4 - Poor. 8 out of 261 reviews" "
Rating 2 - Terrible. 2 out of 261 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

carol

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, 10 minute walk from closest metro. Convenience store close by.
Stayed 8 nights in Mar 2024
Response from 東横イン大阪船場Ⅱ on 14 Apr 2024
Thank you for your stay. Thank you for taking the time to rate our hotel.Thank you for your compliments about our staff. We look forward to seeing you again.

10/10 Excellent

Supakorn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is excellent, but it’s a bit far from Hommachi and Sakaikuji Station (around 7-10 minutes). However, it’s convenient and can walk to Shinsaibashi area.
Stayed 6 nights in Apr 2024
Response from 東横イン大阪船場Ⅱ on 14 Apr 2024
Thank you for your stay. Thank you for taking the time to rate our hotel. We look forward to seeing you again.Also, thank you for your feedback regarding the location of our hotel. We apologize for the inconvenience as it is a little far from the nearest station. It's great to hear that it was convenient when going to Shinsaibashi.Please come again. thank you.

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean and the staff is extremely helpful
Stayed 6 nights in Feb 2024
Response from 東横イン大阪船場Ⅱ on 22 Feb 2024
Thank you for your stay. I'm very happy with the compliment. We look forward to seeing you again.

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from 東横イン大阪船場Ⅱ on 22 Mar 2024
Thank you for your stay. Thank you for rating our hotel. We will strive to satisfy our customers. We look forward to seeing you again.

10/10 Excellent

Wyatt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Shawn

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Room is typical Japanese business hotel size. Complimentary breakfast is amazing considering it price. Good for those who drive as the parking is ¥1800 for 1 day. Unlimited entry. Easy walking to Shinsaibashi shopping street. Lots of convenient stall and food option within 3 mins.
Stayed 2 nights in Nov 2023
Response from フロント on 2 Dec 2023
I'm glad you complimented me. I'm looking forward to staying with you again.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still good
Stayed 1 night in Oct 2023
Response from 東横イン大阪船場Ⅱ on 23 Oct 2023
thank you for staying with us.

10/10 Excellent

Anthony

Stayed 6 nights in Oct 2023
Response from フロント on 24 Nov 2023
この度は当ホテルをご利用いただきありがとうございます。またのお越しをお待ちしております。

8/10 Good

Krystsina

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Caine

Liked: Cleanliness, staff & service, property conditions & facilities
A bit far to walk to namba. Place is quiet close to some stations. I enjoyed my stay here
Response from 東横イン大阪船場Ⅱ on 12 May 2023
We are looking forward to seeing you again.

8/10 Good

Chi Ming

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend this hotel for budget travellers
Stayed 5 nights in Apr 2023
Response from Front on 14 Apr 2023
Thanks verymuch.

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable double bed, free amenities such as skin care set, comb, shaver, toothbrush, sleepwear collectible at reception. Good breakfast included for free.
Stayed 1 night in Mar 2023
Response from 東横イン大阪船場Ⅱ on 5 Apr 2023
Thank you for using Toyoko Inn Osaka Semba II.We look forward to seeing you again.

10/10 Excellent

San Htun Linn

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel
Response from 東横イン大阪船場Ⅱ on 6 Jan 2023
Thank you for staying with us.We look forward to seeing you next time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Sandra, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Friendly staff and well located
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Staff is nice even they couldn’t communicate well with me in English.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
..................….……..................….……..................….……
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
friendly staff and very clean room, quite and good breakfast
Stayed 2 nights in May 2019

6/10 Okay

BR

Business traveller, Travelled with group
Liked: Staff & service
You get what you pay for. Not great, just a place to sleep. Beds are like concrete slabs though.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect base in walking distance to Dotonbori and the metro
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, after opening 1 big suitcase n 2 small suitcases still have sufficient walking space. Just that they mixed up the room arrangement as we booked 1 room for 2 persons another for 1 person, the single person room assigned to 2 persons and vice versa. We only discovered later on. Don’t bother to switch the room among ourselves, we asked for extra pillow at night.
Stayed 1 night in Feb 2019

8/10 Good

JO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very simple breakfast. good Location, is close to shinsaibashi shopping area and Namba station.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
The bed is comfortable and AC is quiet. The location is a big plus!
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel but less choice of breakfast
A very tidy and decent room with daily room cleaning service. Very comfortable hotel environment and the street is quiet too. One thing I most concern is the breakfast lack of variety. However, the local food they provided are delicious. Overall, I would recommend this hotel to my friend.
Stayed 4 nights in Mar 2018

8/10 Good

sachie

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

10/10 Excellent

kazumi

よい
Stayed 1 night in Apr 2024
Response from 東横イン大阪船場Ⅱ on 22 Apr 2024
この度はご宿泊いただき誠にありがとうございます。当ホテルを高くご評価いただき、誠にありがとうございます。お客様のまたのお越しをお待ちしております。

10/10 Excellent

Satomi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from 東横イン大阪船場Ⅱ on 20 Apr 2024
この度はご宿泊頂き誠にありがとうございました。またのお越しをお待ちしております。

10/10 Excellent

SOONJEANG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
接客が明るく、テキパキと対応してよかつた
Stayed 1 night in Apr 2024
Response from 東横INN大阪船場2 くちこみ担当 on 5 Apr 2024
ご宿泊ありがとうございます。お褒めの言葉嬉しいです。またのご利用をお待ちしております。

8/10 Good

Takako

Travelled with family
Liked: Property conditions & facilities
東横INNは、よく利用させて頂くので安心して宿泊できます。
Stayed 1 night in Mar 2024
Response from 東横INN大阪船場2 くちこみ担当 on 5 Apr 2024
ご宿泊とお褒めの言葉ありがとうございます。またのご利用をお待ちしております。

10/10 Excellent

tomokazu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from 東横イン大阪船場Ⅱ on 26 Mar 2024
先日は当ホテルにご宿泊頂き、誠にありがとうございます。また、当ホテルをご評価いただきまして、ありがとうございます。ご宿泊にご満足いただけたこと、大変光栄に思います。またのご宿泊をお待ちしております。

10/10 Excellent

Kai Leung

Stayed 4 nights in Mar 2024
Response from 東横イン大阪船場Ⅱ on 22 Mar 2024
Thank you for your stay. Thank you for rating our hotel. We will strive to satisfy our customers. We look forward to seeing you again.

4/10 Poor

AKIRA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
エアコンからコツコツと言う異音が一晩中鳴った ルーバーからと思われるので修理して下さい
Stayed 1 night in Mar 2024
Response from 東横イン大阪船場Ⅱ on 19 Mar 2024
この度は当ホテルにご宿泊頂き、誠にありがとうございます。エアコンから異音がするとの事、ご指摘ありがとうございます。AKIRA様のお声を受けて、ただいま該当のお部屋の確認をさせて頂いております。早急に改善できるように努めます。ご宿泊と貴重なお気付きの声をありがとうございました。またのご宿泊をお待ちしております。

8/10 Good

KENTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
貸出し、クリーニングや朝食も程よくあり満足でした。
Stayed 3 nights in Mar 2024
Response from 東横INN大阪船場2 くちこみ担当 on 16 Mar 2024
ご宿泊ありがとうございます。充電器やハンガー、延長コードなどの貸し出しも行っておりますので、お手持ちがない場合はご利用ください。またのご利用をお待ちしております。

6/10 Okay

CHIKA

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from 東横イン大阪船場Ⅱ on 16 Mar 2024
この度は当ホテルをご利用いただきありがとうございます。またお忙しい中、当ホテルの口コミにご投稿いただきまして、重ねて御礼申し上げます。またのお越しをお待ちしております。

6/10 Okay

CHENGBIN

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
備品の場所分かりにくい、サービスも親切ではない
Stayed 1 night in Feb 2024
Response from 東横イン大阪船場Ⅱ on 27 Feb 2024
この度はご宿泊ありがとうございます。備品の場所がわかりにくく、また、サービスにご不満を感じさせてしまったことについて、申し訳ございませんでした。備品についてのご説明をフロントにて行い、サービスにご満足いただけるよう尽力して参ります。またのお泊りをお待ちしております。

6/10 Okay

kaori

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from 東横イン大阪船場Ⅱ on 22 Mar 2024
当ホテルにご宿泊下さり、誠にありがとうございます。この度のご宿泊では心からご満足いただけなかったようで、誠に申し訳ございません。お客様によりご満足いただけるよう、スタッフ一同でサービスの向上に努めてまいります。またのご宿泊をお待ちしております。

8/10 Good

HISANORI

Liked: Cleanliness, staff & service, amenities
部屋の交換を希望し、フロントのスタッフにご対応いただけたこと。
Stayed 2 nights in Feb 2024
Response from 東横イン大阪船場Ⅱ on 23 Feb 2024
この度はご宿泊ありがとうございました。フロントスタッフの対応にご満足いただけたとの事で、私どもも大変光栄に思います。またのご宿泊をスタッフ一同心よりお待ちしております。

8/10 Good

Kazuya

Stayed 1 night in Feb 2024
Response from 東横イン大阪船場Ⅱ on 21 Mar 2024
この度はご宿泊頂き誠にありがとうございました。またのお越しをお待ちしております。

6/10 Okay

Maki

Stayed 1 night in Feb 2024
Response from 東横イン大阪船場Ⅱ on 21 Mar 2024
この度はご宿泊頂き誠にありがとうございました。またのお越しをお待ちしております。

10/10 Excellent

MIU

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
京セラドーム利用時にホテル宿泊したのですがとても良かったです!また泊まりたいですー!
Stayed 2 nights in Feb 2024

8/10 Good

yujin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from 東横イン大阪船場Ⅱ on 22 Mar 2024
当ホテルにご宿泊下さり、誠にありがとうございます。お客様によりご満足いただけるよう、スタッフ一同でサービスの向上に努めます。またのご宿泊をお待ちしております。

10/10 Excellent

Katsuhiro

Stayed 1 night in Nov 2023
Response from 東横イン大阪船場Ⅱ on 21 Mar 2024
この度はご宿泊頂き誠にありがとうございました。またのお越しをお待ちしております。

6/10 Okay

Takahito

Business traveller
周辺にお店が多い
Stayed 1 night in Jan 2024
Response from 東横INN大阪船場2 くちこみ担当 on 27 Jan 2024
この度はご宿泊ありがとうございます。当ホテルは御堂筋が近いため、飲食店などが多くあります。またのお越しをお待ちしております。

10/10 Excellent

Pui Chu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from 東横イン大阪船場Ⅱ on 18 Mar 2024
この度は当ホテルのご評価をくださり、ありがとうございます。お客様に高く評価いただけたことを、光栄に思います。これからも当ホテルはサービス向上に努めて参ります。またのお越しをお待ちしております。

10/10 Excellent

NAOKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

MINA

Stayed 1 night in Jan 2024
Response from 東横イン大阪船場Ⅱ on 20 Jan 2024
Thanks verymuch.

10/10 Excellent

CHUNGHSIEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務滿分的高CP值飯店
我忘了帶走我的滑雪安全帽,飯店非常貼心地找到它,並將它送到我下一個飯店,我覺得真是太感謝了。此外這家飯店也很新,住了四晚,每天早餐都換菜色,睡衣舒服,隔音良好,在二個地鐵站的中間,走去心齋橋商店街只要三分鐘,我下次來大阪還要來住這家
Stayed 4 nights in Jan 2024
Response from 東横イン大阪船場Ⅱ on 13 Jan 2024
非常感謝您這次使用我們酒店。我們很高興您對您的住宿感到滿意。你的讚美之詞非常鼓舞人心。我們期待再次為您服務。

10/10 Excellent

syogo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024