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"Wonderful service ~ big thank you to Ami at the front desk. The hotel was clean and comfortable. The breakfast buffet was outstanding. "

"The property itself is so beautiful. The staff were really friendly and helpful. The rooms were as described and actually quite large. We really enjoyed the balcony. Note all rooms are smoking but as a non smoker it did not really bother me after they they used the spray. "

"Staff was awesome and food was great. The facilities are well maintained and clean. Loved my stay in Nakatsugawa and will definitely come back."

"Very nice room. Helpful staff. Nice bar area. Baths very clean - outdoor one very comfortable. "

"Room was spoltess. Staff were kind and friendly and helpful. There was a free laundry which was wonderful."

"This is a very nice resort hotel. They have quite attentive staff and lots of amenities. The 4 person room was large enough for the three of us to spread out our three very comfy futon beds. Plus there were proper chairs and a small table by the windows. It also had a fridge and water kettle. The hotel has two onsens, one open to the public. The one for hotel guests is in the basement and has items for free whereas the public one on the main floor charges for items like a hairbrushes. There’s a huge souvenir shop and several restaurants. If you go over a holiday book ahead. We were there the night before Culture Day (November 3) and every one was booked up. Fortunately there’s a 7/11 across the street as the local restaurants were closed. The only con was the massage. They are done in the entrance to the public onsen with no separation like a screen or curtains. So it’s quite noisy. The massage itself was just okay. Still nice after a long day of travel, but a soak in the onsen was just as effective. "

"The hotel was perfectly fine in the heart of the historical district. Super friendly staff. Comfy futon beds. Free bar until 10.30. Great onsen. Busy serving your groups, a few scuffs and wear and tear. But for price point? Bang on the buck. "

"Very nice traditional stay Excellent dinner"

"Excellent service and we enjoyed the different style of meals. It’s super close to walking to everything that we wanted to see and eat."