2/10 糟糕
Olga，Phenix City
与家人出行
2025 年 4 月 2 日
不满意：清洁度、服务设施、住宿条件和设施
This review serves as a reminder to myself to never book a room through Summit again. First of all, I booked through Expedia and indicated that I had 4 adults and 2 kids. Nowhere in the reservation does it say only 5 people allowed per unit. Unit has a king size bed, bunk beds and a full pullout couch. Upon arrival, I was informed that only 5 wristbands are allowed per unit and to pay $100 extra for a wristband. I tried to argue but they would not budge. So beware if you have more than 5 people you will pay $100 per each extra wristband. Also, parking is $27 per vehicle per stay. This was mentioned in the original booking so I was ok with that. Beach was beautiful of course and was the main character of this trip. Our unit was outdated and had all kinds of water damage. The bathroom smelled of old urine. There is construction Nextdoor and they start bright and early at 7am. This was not our first stay at Summit but is our last. There are plenty other condos in much better conditions on the coast for about the same price. I’m disappointed in the lack of service on summit and Expedia part. They would not refund me $100 despite not mentioning it in the booking. Book at your own risk.
Olga
2025 年 3 月入住 4 晚