Property overall was really nice. Great tropical aesthetic, landscaping well taken care of and pools nicely designed.
The rooms though could have been nicer. They’re nice but quite small and not sealed off from outside apparently. I was stung by a scorpion on my first night and response for this should have been faster. They just gave us free massages for the inconvenience.
Janice
於 2025 年 7 月住了 3 晚
10/10 優異
Amber
伴侶同遊
2025 年 7 月 2 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful property, with accommodating and welcoming staff!
Amber
於 2025 年 6 月住了 7 晚
8/10 不錯
Alison Jane
2025 年 7 月 1 日
Alison Jane
於 2025 年 6 月住了 5 晚
2/10 很差
LEOPOLDO
伴侶同遊
2025 年 6 月 30 日
讚好:整潔度、職員與服務和設施服務
不滿:住宿狀況
When it rained the roof in our room leaked pouring water into living, we were told that they had made several attempts to impair this, but that it's still leaked every time a heavy rain came. The staff left towels and buckets from when it rained to the end of our stay. It was not a $1500 a night room because water pouring in.
LEOPOLDO
於 2025 年 6 月住了 1 晚
10/10 優異
Matt
家人同遊
2025 年 6 月 27 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great food and staff
Matt
於 2025 年 6 月住了 4 晚
10/10 優異
Felicia
2025 年 6 月 23 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I love that this hotel is cozy and quiet!
Felicia
於 2025 年 4 月住了 4 晚
10/10 優異
Jessica Lynn
2025 年 6 月 19 日
Jessica Lynn
於 2025 年 6 月住了 3 晚
10/10 優異
Dominick Antoine
2025 年 6 月 17 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The entertainment services were great
Dominick Antoine
於 2025 年 6 月住了 3 晚
10/10 優異
Mark
2025 年 6 月 7 日
讚好:整潔度、設施服務和住宿狀況
Excellent beautiful place
Mark
於 2025 年 5 月住了 3 晚
10/10 優異
Mark
家人同遊
2025 年 6 月 7 日
讚好:整潔度、設施服務和住宿狀況
Mark
於 2025 年 6 月住了 4 晚
10/10 優異
Nicole
伴侶同遊
2025 年 6 月 7 日
讚好:整潔度、設施服務和住宿狀況
Property was amazing, staff was very friendly and welcoming
Nicole
於 2025 年 5 月住了 5 晚
10/10 優異
Leslie
2025 年 6 月 5 日
This was an incredibly beautiful resort and we were extremely well taken care of. We will definitely be back!
Leslie
於 2025 年 5 月住了 4 晚
6/10 一般
Bentley
2025 年 6 月 3 日
讚好:職員與服務
不滿:整潔度
Bentley
於 2025 年 5 月住了 3 晚
10/10 優異
Nicole
2025 年 5 月 26 日
Nicole
於 2025 年 5 月住了 4 晚
10/10 優異
Brendan
2025 年 5 月 20 日
Brendan
於 2025 年 5 月住了 4 晚
10/10 優異
Jessica
伴侶同遊
2025 年 5 月 12 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We absolutely loved our stay!
The lobby was very far from our room and required transportation to reach, and with such a short stay, we didn't get back there for our VIP benefit.
In my opinion, they should have had it ready for us when we arrived so we wouldn't have to chase them for it.
Jessica
於 2025 年 5 月住了 3 晚
10/10 優異
Michaela
伴侶同遊
2025 年 5 月 4 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel and spot in Costa Rica. We loved the staff and activities. Ronnie the bartender at the Aqua bar makes the most amazing drinks! Our house keeper Olga was excellent. Our room always looked like we had just checked in. Great food, great drinks, great location!
Michaela
於 2025 年 4 月住了 8 晚
8/10 不錯
Jeremy and Sandrine (Pepper Pike)
伴侶同遊
2025 年 4 月 25 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We stayed at Secrets Papagayo for 3 nights. The property is very nice with rooms spread in different areas. Very nice (public) beach area on site. The staff was friendly and knowledgeable. We liked the view from our room on the ocean
However we were very disappointed by the food at the buffet and in various restaurants, it was not the quality expected and was less than average.
We thought that drivers transporting guests on different places at the property were driving way too fast making it unsafe for pedestrians guests. We had to be very careful not to be in their way while walking in the resort!
Jeremy and Sandrine
於 2025 年 4 月住了 3 晚
6/10 一般
Tammy (St. Augustine)
伴侶同遊
2025 年 4 月 22 日
讚好:整潔度、職員與服務和設施服務
The staff was absolutely excellent; friendly and helpful. We thought the facilities slightly dated, couch was uncomfortable. Hyatt app needs a lot of work.
Tammy
於 2025 年 4 月住了 6 晚
6/10 一般
Adam
伴侶同遊
2025 年 4 月 16 日
讚好:整潔度
Stayed several places before id say this one was average. The rooms are nice. Views are great. Food was better in town. Jet ski rentals were awesome though. Couldnt get into the spa for 3days. Close to some parks though.
Adam
於 2025 年 4 月住了 2 晚
10/10 優異
Courtney
多人同遊
2025 年 4 月 14 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I really enjoyed our week stay here. The place is very hilly, but we didn't mind so much. You have to make sure you snag chairs by the pool early because it gets HOT in the afternoon and you don't want to get stuck under the sun. The staff was all extremely friendly. I could tell some of them appreciated when you talked in Spanish, they seemed to not expect it from most people, but then got excited when you understood. The food was all great, our favorite was the Asian restaurant. The bartenders know what they are doing, we asked for random things and they always gave us something good!
Courtney
於 2025 年 4 月住了 6 晚
8/10 不錯
真實旅客
多人同遊
2025 年 3 月 11 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2025 年 2 月住了 4 晚
8/10 不錯
Jimmy
多人同遊
2025 年 3 月 11 日
Love the landscaping! Food was great. Just had to battle big ants in our room.
Jimmy
於 2025 年 3 月住了 2 晚
6/10 一般
Paul Stephen (Mt Washington)
多人同遊
2025 年 3 月 7 日
不滿:整潔度、職員與服務和住宿狀況
Other than the transportation, the staff was not very friendly or accommodating. We used our room bottles water and facecloths and they were not replaced. I called and asked for more water and never received it.
Paul Stephen
於 2025 年 3 月住了 2 晚
6/10 一般
Joni
2025 年 3 月 3 日
讚好:整潔度、職員與服務和住宿狀況
Friendly staff, drinks were great, food was average.