「We stayed in a junior suite. The whole layout of this suite is strange, just like an old residential bedroom adding with a toilet and living room but doesn’t match the overall style / design at all.
The water supply of the basin tub is totally out of control (bathtub was ok) either crazy hot or freezing cold, one way or other!!!
The hotel seems to be very “environmental friendly” where the supplies for the bathroom is extremely controlled, for example, only 1 small bottle of liquid soap for a...
「Exceptional service - attentive, honest, responsive staff. Restaurant very pricy, but room service more affordable and delicious. Location is a bit off the beaten path, but with a little adventure you can get down to the center of Lugano.」