2/10 糟糕
Megan
2025 年 12 月 10 日
不满意：住宿条件和设施，服务设施
Booked this place last minute on a flight into town. It’s was $65 and said it was 10 mins from Disneyland. I arrive around 9:30am and went to check in, the man seemed upset with me for arriving so early but I can’t help the time my airplane lands. He told me no one had checked out yet and my room wasn’t available, I told him that was okay I’d give him my bags to store. Suddenly his story changed and if I paid $32 I could check in now…so a +50% on what I already paid for the same room that I booked which was in fact already available. Not a great start. I got to the room and discovered that the traditional key I was given was also needed to lock the room from the inside. Which is illegal because it’s a fire hazard and wildly unsafe. I took a nap on the worst sheets, that are textured, including the pillow case so that they leave marks all over your skin and face. Woke up an hour later and discovered Disneyland isn’t 10 mins away, it’s 30 mins away and I had 4 Ubers cancel on me, seemingly because of how far out I was and how difficult the hotel is to get to. Later in the evening I went to get food from the restaurant in the lobby on to discover it’s a preset menu that they only serve 4 times a day and specific times and despite the fact there’s a kitchen there are 0 in room dining to take away options. Combine this with how loud the hotel is, you can literally here people speaking, sneezing, and choking in the other rooms, I would NEVER stay here again.
Megan
2025 年 12 月入住 1 晚
