“Our stay was truly wonderful from start to finish. The venue itself is absolutely stunning—rich in history and full of character—and the gardens are simply breathtaking. Being able to walk down to the River Usk and wander for miles through the open fields was such a special experience.
The rooms were clean, comfortable, and beautifully appointed, making it easy to relax and feel at home. What really set this stay apart, however, was the staff. Every single person we encountered was warm, kind,……
“Breakfast was very good and in a lovely peaceful garden.
Staff in the hotel were fantastic, really helpful even under pressure. It was horribly hot the weekend that we were there (unusual for Cardiff) but they did everything possible to make us comfortable with fans (no air-conditioning).”
“We were on the first floor so the window was so high up you couldn’t see out of it. The quilt cover was ripped at the top and had been put on inside out. The shower was ok but no instruction for use were anywhere to be seen. Staff were very helpful. It was a bit noisy at night as sound proofing isn’t amazing but good enough. The pitch of the ceiling in our room came down low enough that I could hit my head on it.”
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