Stoke-on-Trent Parkhall Country Park Hotels

"An enjoyable, stay very helpful staff."

"friendly staff, clean rooms, beds comfy."

"The room was basic and clean"

"The room was relatively clean, the staff were really helpful, especially with guidance on how to access the hotel due to buss restrictions. The Tav didn't work but it wasn't a problem for the stay, but the staff tried to solve the issue but with no luck. Overall a pleasant stay."

"This hotel bears no resemblance to the images. The restaurant is closed and the bar poorly stocked I was recommended to go out. The only food offering was Mini Cheddars. The room's TV did not work, and it was not clean. Part used complimentary shower gel was available however. The door handle to the room came off in my hand. Parking was complimentary but there were no signs to indicate this so I parted with £12 before finding out. Yes, this hotel is cheap, but unless you are desperate, I would...

"Stayed for 3 days n l must say the beds are super comfortable,the toilets always clean and the rooms where so clean as well would book again "

"Handy for my needs, lovely comfy bed, very pleasant staff "

"The bathroom was very dated. It looked like a nursing home. The flooring was extremely old. The bed was too low. Only one bath towel for 2 people. It was definitely not up to standard for a Hub. The staff was friendly and made you feel welcomed. But this hotel needs serious renovations. "

"Apart from me having to contact them and the stress of getting and returning the keys place and staying were great and hoatwas excellent at sorting it out just process and key access needs to be improved"

"My stay was amazing and lovely "

"Excellent communication from host & easy check in with key lock. Room was spacious & comfortable for our family of 4. The only negative was that we hadn’t realised that bathroom would be downstairs, which resulted in the kids being a bit anxious about going on their own, as it’s a shared house and they weren’t comfortable wandering around the house on their own with strangers. Not a problem for the adults, but the kids weren’t comfortable. "

"Absolutely avoid at all costs - hubby and children were left without any place to stay when hosts lost booking"

"The worst hotel I have been in "

"Very comfortable stay and breakfast was lovely"

"Unfortunately, the property did not meet reasonable cleanliness or maintenance standards. On arrival, the oven and hob were visibly dirty with grease and residue, and the kitchen overall did not appear to have been properly cleaned. There was no bin provided anywhere in the property, only loose bin bags left for guests to manage waste themselves. The bathroom showed visible mould around the shower area. This is a hygiene issue that should not be present in a paid short-term let. The sofa in...

"Filty from the entrance to the kitchen and toilet. I coukd not have a shower or use the kitchen. The room is fine. The advert says private bathroom but it was shared. I had to go downstairs to the back of the kitchen to get to the toilet. Wont come back. "

"The staff and the breakfast were amazing however the rooms have no shampoo (body wash is not going to do it for me), no lotion, no tissues and no phone. No phone makes it extremely difficult for overseas visitors to contact reception. Even the charming lady on reception who confirmed that these amenities were not offered in the hotel states that they were a budget hotel ‘but maybe not - we are quite expensive’. "