Madrid Parque Warner Madrid Hotels

"Excellent "

"We originally planned to stay for two nights, but due to an unforeseen circumstance, we needed to check out a day earlier. Paola was incredibly helpful in assisting us with the logistics of adjusting our reservation and making the early departure as smooth and stress-free as possible. While the hotel itself is excellent — clean, comfortable, and well-managed — it was Paola’s exceptional service that truly stood out. She went above and beyond with kindness, professionalism, and efficiency. Paola is a true asset to the hotel chain and a gift to every guest who has the pleasure of interacting with her. Thank you, Paola, for making our experience so positive! Originalmente planeábamos hospedarnos durante dos noches, pero debido a una circunstancia imprevista, tuvimos que hacer el check-out un día antes. Paola nos brindó una ayuda increíble al asistirmos con la logística para ajustar nuestra reservación y facilitarnos una salida anticipada sin estrés ni complicaciones. Aunque el hotel en sí es excelente — limpio, cómodo y bien administrado — el servicio excepcional de Paola fue lo que realmente marcó la diferencia. Ella superó todas nuestras expectativas con su amabilidad, profesionalismo y eficiencia. Paola es un verdadero tesoro para la cadena hotelera y un regalo para cada huésped que tiene el placer de interactuar con ella. ¡Gracias, Paola, por hacer que nuestra experiencia fuera tan positiva!"

"Great location for our purposes. Loved the hotel and the underground parking. Very friendly and accommodation staff. Good breakfast. No complaints."

"Perfect for a short quiet trip. The hotel is placed in a quiet area. There are some good restaurants at walking distance. Pinto is quiet and calm. SO if this is what you are looking for, go for it! Overall the staff was helpful, polite and courteous! The room was clean, the hotel has a bar and restaurant (I didn't try it, but it was always busy, so it must be good). Good breakfast choices. Overall I had a good stay there."

"El personal super amable, les pongo un 10 y respecto a la habitación es ideal para ir con niños "