Puerto Montt Paseo del Mar Mall Hotels

"Some aspects of the hotel are in disrepair (ie. door handles, one of the numbers for my room number was missing). The only real complaint I had, which I shared at reception and they received the feedback well, was that I placed the do not disturb sign on my door before leaving for an activity during the day; I had all my belongings spread over the room and I did not have the energy or time to put them away. While I was gone, the cleaning staff entered the room to clean. Nothing was missing, but...

"The room was clean, the staffs were friendly, they adviced me about places to visit. "

"Los guardias de seguridad siempre amables, el parqueo excelente siempre hay espacio y los guardias siempre me orientan. Excelente espacio de habitaciones y la ubicación del hotel es perfecta "

"Great spot very friendly staff and dogs"

"It is close to San Angelmo Market"

"The hotel is a big cabin overlooking the lake and mountains and volcanoes plus the location is great"

"comfy, clean, good breakfast buffet, but 4th floor wi-fi is poor. they were nice and changed our room. nice location easy access to town. "

"The place is beautiful and clean. The attention first class. Good WiFi. "

"The hotel is so nicely located. Easy walk to downtown. There was not much options for souvenir shopping but the views make it up. Friendly people, good food and drinks"

"The staff was lovely! The view, stunning. The cleanliness of the hotel was where it was lacking for me. The pool water was very dirty too. There was an event with very very loud music going until 3am in the hotel too, and we could hear it very loud in our room, unfortunately."

"The lobby was lovely, breakfast was excellent every morning with lots of options and tons of fresh healthy food. The staff was extremely accommodating and helpful, had great experiences with everyone we interacted with. We had some trouble with our original booking and the hotel was extremely helpful and went out of their way to make sure we had a good stay and were fairly compensated for the issue. Location right across the lake was perfect. Would definitely come again! "

"This hotel was very beautiful with a unique/quirky and cosy design. The bed was extremely comfortable and had large windows in the bedroom with beautiful views. Nice hot shower and the bathroom even had under tile heating. Friendly check in staff too. Didn't want to leave "

"Clean and safe hotel with an excellent breakfast included. Very nice restaurant attached, and an easy walk to the downtown area."