Five nights at $4000 and EVERY EXPECTATION should have been met and more! What should have been a fantastic home turned out to be a major disappointment! Unfortunately, we were ripped off by the “photos”! We have stayed in many high-end vacation properties and have never been this disappointed.
Let me categorize the many deficiencies and by deficiencies, I mean shortcomings and items that are hazards and some basics that should never be missing in a high end vacation property.
Safety – the “railing” around the stairs is not welded together, it is tied with twine. There were no lights in the ladder well leading to the third floor beds. There were many missing smoke detectors.
Cleanliness – the fans were DISGUSTING! They had dust all over the surface! The bedding in almost every room had stains on it. The pillows were at least 15 years old with one flimsy pillowcase. The kitchen cabinets/dishes had crumbs on the drawers or in the baking tins/pots/pans. Master Bath shower handle has crust on it from water and soap scum. The shower curtains were covered in soap scum at the bottom!
Working Properly – the refrigerator was on its last leg and we had to call someone to come fix it so we didn’t lose all of the groceries we had just brought in! By the way, Kevin with Vacasa was great! If you have major appliances that need repairing (by the way, there was a to do list and buying a new refrigerator is on the list, so the owner knows), and you know you are having guests come stay for an extended period, get it fixed prior to their arrival… better yet replace it and your “vintage” oven! The oven could only be turned on with vice grip pliers! It almost got stuck on! That is a MAJOR FIRE HAZZARD! The stove is also “vintage” and hard to cook on. One of the dining table chairs was broken. There were broken window screens and many of the rollout window handles broke off while trying to open the windows.
Amenities – Wow! You would think that when paying at this price point, there would be matching dishes (plates, bowls, mugs) and in large quantities. There are not enough cups and mugs, nor is there enough dishes, pots/pans/corning ware/baking items and measuring utensils. Not enough chairs at the dining table to accommodate the number of guests that can sleep in the house! That should be a minimum!
BUGS – holy bugs! Ants, flying gnats, etc. Please get an exterminator! There were mouse traps and bug traps everywhere! GROSS! As a guest in your overpriced home, I don’t want to see bugs or all the traps.