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"Customer service at front desk was friendly and great "

"Love Citizen M, stay every time I am in Chicago. Excellent rate, fun atmosphere, and walkable to everything downtown"

"We stayed here for two nights and it was amazing! We will come back again)"

"Repeat visit to the Silversmith which has become our standard for stays in Chicago. It is conveniently located near a number of dining options in the loop district, as well as theaters, the Museum of Illusions, the riverwalk, and the Art Institute of Chicago. The room with single king bed was large, and the bathroom several times larger than the one at home. The front desk staff were helpful and friendly, not only on check in and check out, but any time we passed through the lobby."

"Modern place, good qualify, great location"

"Perfectly received and easy to check in and check out . The room was already ready before the time of check in. Nice hotel , easy access , surrounded by all we are looking for for a great holiday in Chicago will come back for sure"

"We love the rooms with a view of the river. "

"Very nice hotel. Very convenient to everywhere! Parking is a con, but that is everywhere in Chicago."

"A great and easy hotel to stay in for a short trip to Chicago! This location had everything you needed even an oven and microwave to use! "